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osCommerce

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protx form - confirmation email Basket wrong


ronb

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here is a strange error

protx form, works fine, however i have noticed a weird bug

 

when i look at the transaction details in VSP admin (example)

 

it gives the amount as £67.90 (which is correct)

 

then further down in the shopping basket bit it shows

 

Basket Contents ( 3 line(s) of detail)

 

Items Quantity Item value ItemTax ItemTotal Line Total

Kitchen Caddy 1 4.2128 0.74 4.95 4.95

Ecowor 1 80.7659 14.13 94.90 94.90

Shipping 1 7.95 ---- 7.95 7.95

 

for some reason it is doubleing (or making up) a figure in the basket.

 

it is still charging the correct amount from the customer, the order is correct in oscommerce.

but the basket contents are totally wrong.

 

Has anyone come accross this before, or know how to fix ?

 

thanks

ronnie

Edited by fernyburn
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here is a strange error

protx form, works fine, however i have noticed a weird bug

 

when i look at the transaction details in VSP admin (example)

 

it gives the amount as £67.90 (which is correct)

 

then further down in the shopping basket bit it shows

 

Basket Contents ( 3 line(s) of detail)

 

Items Quantity Item value ItemTax ItemTotal Line Total

Kitchen Caddy 1 4.2128 0.74 4.95 4.95

Ecowor 1 80.7659 14.13 94.90 94.90

Shipping 1 7.95 ---- 7.95 7.95

 

for some reason it is doubleing (or making up) a figure in the basket.

 

it is still charging the correct amount from the customer, the order is correct in oscommerce.

but the basket contents are totally wrong.

 

Has anyone come accross this before, or know how to fix ?

 

thanks

ronnie

 

Is it always Line 2? or always the Ecowar product?

 

Cheers,

 

Michael

www.sofaking.org.uk

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  • 4 weeks later...
oh....and is it the OSC confirmation email......or Protx?

 

Cheers,

 

Michael

www.sofaking.org.uk

 

 

hiya

i thought i had fixed it - but hadn't

 

ok this is what im getting

 

2 identical orders going through

 

one at 9pm

one at 4pm

 

here are the screenshots

protx1.jpg

 

protx2.jpg

 

 

as you can see from the top one, the amount clearly shows £47.90 (which is correct)

but - there is no tax

 

but the lower one, has the tax recorded.

 

my setup for order total is

 

1) subtotal

2) shipping

3) total

4) tax

 

but it can't be anything to do with that, because sometimes it works

 

Any clues

 

Verrrry Odd !!

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Should your total not add up in

 

1)subtotal

2)tax

3)shipping

4)total

 

Just a thought that shipping technically shouldn't be taxed

 

On your first pic shipping row the tax section is completely blank, where as on the second it is marked as -----

 

Mine are always marked up as ----

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Should your total not add up in

 

1)subtotal

2)tax

3)shipping

4)total

 

Just a thought that shipping technically shouldn't be taxed

 

On your first pic shipping row the tax section is completely blank, where as on the second it is marked as -----

 

Mine are always marked up as ----

 

 

Hi

If the goods supplied are liable for VAT, then ANY postage or delivery charge is liable for VAT at the same rate

 

but its not that , otherwise they, even though vat isn't shown for shipping, its intermittant

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