BrianH Posted August 24, 2007 Share Posted August 24, 2007 Hi Can anybody point me in the right direction. Orders are being processed in Protx correctly however they are not being updated in Database This does not happen every time some orders are ok and get updated some don't it is 50/50 suceess rate need help asap Regards Brain Quote Link to comment Share on other sites More sharing options...
sofaking Posted August 26, 2007 Share Posted August 26, 2007 Hi Can anybody point me in the right direction. Orders are being processed in Protx correctly however they are not being updated in Database This does not happen every time some orders are ok and get updated some don't it is 50/50 suceess rate need help asap Regards Brain What version of the form are you using? Have you tried to impliment the other re-direct contribution too?? Cheers, Michael. www.sofaking.org.uk Quote Link to comment Share on other sites More sharing options...
nanouchman Posted October 2, 2007 Share Posted October 2, 2007 What version of the form are you using?Have you tried to impliment the other re-direct contribution too?? Cheers, Michael. www.sofaking.org.uk Hi there, I'm experiencing the same problem as above ... Protx sends the email to the customer and the transaction goes ok but nothing gets recorded in the database and therefore there's nothing in the admin about the order and which product they ordered ... I've tried to buy something myself on our shop and it is working perfectly fine ... I'm running the latest version of ProtxForm (v1.17) and I've applied the fix for correct redirection too ... Any idea where it comes from? I guess they are never redirected to the page doing all the database stuff ... Any help REALLY appreciated as it's for our live shop ... Many thanks. Quote Link to comment Share on other sites More sharing options...
sofaking Posted November 16, 2007 Share Posted November 16, 2007 Hi there, I'm experiencing the same problem as above ... Protx sends the email to the customer and the transaction goes ok but nothing gets recorded in the database and therefore there's nothing in the admin about the order and which product they ordered ... I've tried to buy something myself on our shop and it is working perfectly fine ... I'm running the latest version of ProtxForm (v1.17) and I've applied the fix for correct redirection too ... Any idea where it comes from? I guess they are never redirected to the page doing all the database stuff ... Any help REALLY appreciated as it's for our live shop ... Many thanks. I'd probably say try it "without" the added redirection....see what that does for mankind in general! Cheers, Michael www.sofaking.org.uk Quote Link to comment Share on other sites More sharing options...
New 
Recommended Posts
Join the conversation
You can post now and register later. If you have an account, sign in now to post with your account.