Guest Posted July 16, 2007 Share Posted July 16, 2007 I have managed to install Live Person's button, and it is working fine. Where do I install the monitor tags though? Live Person's response was very helpful, in that they didn't have a clue! -ANgel- Link to comment Share on other sites More sharing options...
Guest Posted July 18, 2007 Share Posted July 18, 2007 I worked out how to do this, and thought I would post my solution in case anyone else is searching for an answer... I created a box for the LivePerson dialogue (button) in my right hand column and pasted the entire BUTTON and MONITOR TAG code into this. This seems to be working well, as I can track visitors page history and current status completely for each page they visit that displays this box, without having to put the MONITOR TAGS into each page individually. You can see how it works at chimerique.co.uk Angel Link to comment Share on other sites More sharing options...
Avec Posted July 18, 2007 Share Posted July 18, 2007 That looks very cool. Is there an easy way to turn it on and off, making the box disappear when you are not at the computer? Link to comment Share on other sites More sharing options...
Guest Posted July 19, 2007 Share Posted July 19, 2007 Hi Avec, When I am not online, I set my status to 'Away' in my control panel on my desktop, and the box with give the visitor the option to leave me a message. This makes it an easy way for a customer to contact me too, without searching for contact info or opening their email programme. If I wanted to hide the box completely, I would just comment out that box in my column_right.php file. I think it's quite cool cos you don't need a contract, and only pay for the months that you use it. (for example when I am doing lots of advertising to new shops, or at Christmas peak season.) Angel Link to comment Share on other sites More sharing options...
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