chris23 Posted August 19, 2007 Author Share Posted August 19, 2007 it works great except I get the followingThe�electronic�Proof�of�Delivery�may�not�be�available�for�th is�item�yet.�Please�allow�up�to�72�hours�after�delivery�bef ore�checking but its all on one line This has come up on the forum but until you gave me the login to your example, I've not been able to see it myself. I'm going to try your tracking ID in my test environments and see if I can replicate this issue. Don't know if it's you, me or Royal Mail! Will post my results here. Also after clicking on the link (customer side) and then closing the box I am left with a huge space at the top the page unless I refresh it or goto another page, Again is this something I have done wrong? Your div should appear below the order statuses - having looked briefly at your source you have the div after a </td>. Please double check where you placed the <div> code If you wish to see it please goto http://get-wireless.co.uk/dev login is [email protected] testtest and there is an order with a valid RM number I just need to get my emails working properly now, I did a test purchase on my website and updated the order but the emails are not been sent in html format the text is there for link to royalmail but its not clickable and I have my email client (outlook) Not guilty! If you set emails to HTML Mime, the osC mail function doesn't generate hyperlinks - there is a contrib to fix this. Also the link to the customers account doesnt display the full url it starts from the folder where the my shop is IE.Instead of displaying http://get-wireless.co.uk/dev/account_hist...hp?order_id=159 in the email it displays /dev/account_history_info.php?order_id=159 Nothing you've added with this contrib should have affected this as all I do is append the tracking id to the end of the message. I can't replicate this. You need to compare your $e-mail = .... block with a vanilla orders.php HTH Chris Quote Please use forum for support rather than PM - PMs unrelated to my contributions will be ignored. Google Site Search is your friend My contributions: Tracking Module | PDF Customer Invoice | Subcategory textboxes Link to comment Share on other sites More sharing options...
chris23 Posted August 19, 2007 Author Share Posted August 19, 2007 This has come up on the forum but until you gave me the login to your example, I've not been able to see it myself. I'm going to try your tracking ID in my test environments and see if I can replicate this issue. Don't know if it's you, me or Royal Mail! Will post my results here OK - this is now fixed. It was a character encoding issue, ISO-8859 as specified in osC, versus RM UTF-8 Replacement rm_track_trace.php has been uploaded to contrib area. Chris Quote Please use forum for support rather than PM - PMs unrelated to my contributions will be ignored. Google Site Search is your friend My contributions: Tracking Module | PDF Customer Invoice | Subcategory textboxes Link to comment Share on other sites More sharing options...
Get-Wireless 2 Posted August 19, 2007 Share Posted August 19, 2007 Not guilty! If you set emails to HTML Mime, the osC mail function doesn't generate hyperlinks - there is a contrib to fix this. I know its not this contrib, I have had it for a while now. Just ones of those annoying little niggles I have never got round to fixing. I will take a look at the other contrib you mentioned. Thanks Your div should appear below the order statuses - having looked briefly at your source you have the div after a </td>. Please double check where you placed the <div> code In the instructions it says AFTER (line 223): ?> </table></td> </tr> </table> ADD: <div id="text_box" style="margin: 10px 0 0 0"><noscript> <div class="messageStackError"><?php echo RM_NO_JS_ALTERNATIVE; ?></div> </noscript></div> However since my store is heavily modded I dont have that that exact code mine was. ?> </table></td> </tr> </table></td> </tr> I have played about a bit with the code and got the info box at the bottom now as it should be but when I click close there is still a gap. this can be lived with but would be nice to get rid of it. Also the text goes outside the box, This is probably down to my <table> issue but cant seem to fix it. Here is my current code <?php $statuses_query = tep_db_query("select os.orders_status_name, osh.date_added, osh.comments, osh.rm_tracking_id from " . TABLE_ORDERS_STATUS . " os, " . TABLE_ORDERS_STATUS_HISTORY . " osh where osh.orders_id = '" . (int)$HTTP_GET_VARS['order_id'] . "' and osh.orders_status_id = os.orders_status_id and os.language_id = '" . (int)$languages_id . "' order by osh.date_added"); while ($statuses = tep_db_fetch_array($statuses_query)) { echo ' <tr>' . "\n" . ' <td class="main" valign="top" width="70">' . tep_date_short($statuses['date_added']) . '</td>' . "\n" . ' <td class="main" valign="top" width="70">' . $statuses['orders_status_name'] . '</td>' . "\n" . ' <td class="main" valign="top">' . (empty($statuses['comments']) ? ' ' : nl2br(tep_output_string_protected($statuses['comments']))) . '</td>' . "\n" . ' <td class="main" valign="top">' . (empty($statuses['rm_tracking_id']) ? ' ' : '<a title="' . RM_LINK_TITLE . '" href="java script:void(0);" onclick="ajaxFunction(\'text_box\',\'' . $statuses['rm_tracking_id'] . '\');">' . $statuses['rm_tracking_id'] . '</a> ' . RM_LINK_LABEL) . "\n" . ' </tr>' . "\n"; } ?> </table></td> </tr> </table> <div id="text_box" style="margin: 10px 0 0 0"><noscript> <div class="messageStackError"><?php echo RM_NO_JS_ALTERNATIVE; ?></div> </noscript></div> </td></tr> <?php Here is a link to my account_history_info I would be very grateful if you would take a look for me. http://www.get-wireless.co.uk/files/account_history_info.zip Many thanks for a great contrib Quote Contributions installed so far Discount Coupon Codes Ultimate SEO Urls Star Product Product Description Header template Modern design Search box Add to favorites Discount Plus All Manufacturers Loginbox Best Lightbox V2 Optional Related Products Plus Many more Link to comment Share on other sites More sharing options...
Get-Wireless 2 Posted August 19, 2007 Share Posted August 19, 2007 (edited) I have now added the contrib to make the emails in html format. So the url to the order works on the order process email At first it didnt include the rm tracking info so I added $email .= $notify_rm; // added rm_track_trace To the catalog/checkout_process.php file and its now there, However its still not clickable. Sorry but my php is very limited. What do I need to do to get the RM link to work? Regards Shaun Also off topic but with regards to my emails being sent The order process that is sent when a customer makes a purchase has Detailed Invoice: http://get-wireless.co.uk/dev/account_hist...hp?order_id=162 Yet the order update email on has Detailed Invoice: /dev/account_history_info.php?order_id=162 Not sure if this will help? Edited August 19, 2007 by Get-Wireless 2 Quote Contributions installed so far Discount Coupon Codes Ultimate SEO Urls Star Product Product Description Header template Modern design Search box Add to favorites Discount Plus All Manufacturers Loginbox Best Lightbox V2 Optional Related Products Plus Many more Link to comment Share on other sites More sharing options...
chris23 Posted August 20, 2007 Author Share Posted August 20, 2007 Hi Shaun, Fixing your spacing when closing the <div> is easy, as is the width problem for the text (incidentally, if you go to RM's site, the same text runs outside their div too!!) Edit both stylesheet.css and admin/includes/stylesheet.css You have two entries: .rm_div { background-color: #f3f3f3; border: solid 2px #e5e5e5; padding: 10px; font-size: 10px; margin: 10px 0 0 0; width: 50%; font-family: Verdana, Arial, sans-serif; } Change width: 50%; to width: auto; That'll fix the width issue. .hiddenDiv { visibility: hidden; } This decides what happens to the div when you click [x] Close. My preference is to hide it (i.e. the div still takes space on the page, hence the gap) If you want to have the div disappear, ie be taken out of the page flow, change visibility: hidden to display: none However, what happens in this instance is any elements below the div will "jump" up the page when the div goes. I personally find this irritating and rather keep the gap. Whatever floats your boat! As to your html email issue. Do you really need them? From experience, they look pretty much the same in the case of osC and in the plain text ones the links work fine (not to mention HTML emails are the devil's work - maybe this is just me showing one of my many prejudices or my age here!) If you really want the HTML route, I'll have a look at the contib and see exactly what it's doing. It may be a specific fix for just the order info link, not all contained links. Ideally a fix to osC's emailer would be a better solution; something for a rainy day ... >_< Your broken link issue: Have you defined: HTTP_CATALOG_SERVER DIR_WS_CATALOG HTTPS_CATALOG_SERVER in admin/includes/config.php? It looks like admin/orders.php doesn't have the path info to catalog/account_history_info.php HTH Chris Quote Please use forum for support rather than PM - PMs unrelated to my contributions will be ignored. Google Site Search is your friend My contributions: Tracking Module | PDF Customer Invoice | Subcategory textboxes Link to comment Share on other sites More sharing options...
Get-Wireless 2 Posted August 20, 2007 Share Posted August 20, 2007 As to your html email issue. Do you really need them? From experience, they look pretty much the same in the case of osC and in the plain text ones the links work fine (not to mention HTML emails are the devil's work - maybe this is just me showing one of my many prejudices or my age here!) If you really want the HTML route, I'll have a look at the contib and see exactly what it's doing. It may be a specific fix for just the order info link, not all contained links. Ideally a fix to osC's emailer would be a better solution; something for a rainy day ... >_< HTH Chris Hi Chris, thanks for the fixes to style sheet they work great now, Also if you dont mind I would like to try and get the links to work. Might aswell since they are in the email. If its gonna be too much hassle tho it doesnt matter. I will take a look at the other issues I have with my emails and check the files you mentioned. Kind Regards Shaun Quote Contributions installed so far Discount Coupon Codes Ultimate SEO Urls Star Product Product Description Header template Modern design Search box Add to favorites Discount Plus All Manufacturers Loginbox Best Lightbox V2 Optional Related Products Plus Many more Link to comment Share on other sites More sharing options...
Get-Wireless 2 Posted August 21, 2007 Share Posted August 21, 2007 Hi Shaun, Your broken link issue: Have you defined: HTTP_CATALOG_SERVER DIR_WS_CATALOG HTTPS_CATALOG_SERVER in admin/includes/config.php? It looks like admin/orders.php doesn't have the path info to catalog/account_history_info.php HTH Chris Thanks Chris your a star, my link is displayed properly in the emails sent out now :) I was missing define('HTTP_CATALOG_SERVER', 'http://www.get-wireless.co.uk'); It was actualy define('HTTP_CATALOG_SERVER', ''); Cheers your a star :D Quote Contributions installed so far Discount Coupon Codes Ultimate SEO Urls Star Product Product Description Header template Modern design Search box Add to favorites Discount Plus All Manufacturers Loginbox Best Lightbox V2 Optional Related Products Plus Many more Link to comment Share on other sites More sharing options...
sherwoodauctionsuk Posted September 9, 2007 Share Posted September 9, 2007 Hi guys, I've installed the track and trace system to my site and I can successfully add a tracking number in admin but when i goto view it on the order history and try to click on the trace number I get this message at the top of the page: Fatal error: Call to undefined function: curl_init() in /www/rm_track_trace.php on line 32 here's what line 32 looks like:- $ch = curl_init(); curl_setopt($ch, CURLOPT_USERAGENT, $agent); curl_setopt($ch, CURLOPT_URL, $url); curl_setopt($ch, CURLOPT_HEADER, true); curl_setopt($ch, CURLOPT_RETURNTRANSFER, 1); Any ideas? other than this its working fine. Also another question...I wish to create a box wish the user can insert the tracking number in (without logging in) and do the trace from there...as seen on ebuyer.com Regards, Daniel Quote Link to comment Share on other sites More sharing options...
chris23 Posted September 9, 2007 Author Share Posted September 9, 2007 Fatal error: Call to undefined function: curl_init() in /www/rm_track_trace.php on line 32 Hi Daniel, It looks like your PHP installation doesn't have cURL enabled. This is an absolute prerequisite for this contribution to work. From the readme.txt Before attempting installation, you ** must ** ensure your server has PHP compiled with cURL. Please don't bother installing if your hostingprovider does not provide cURL - IT WILL NOT WORK. If you're not sure whether you have cURL support, from your osCommerce admin panel, click 'Tools' -> 'Server Info' and look for: cURL support enabled cURL Information libcurl/7.16.0 OpenSSL/0.9.8a zlib/1.2.3 or similar. Please check your server info to see whether you have cURL support. If not, can you let me know what type of server you are running on? If it's a local test server, we should be able to enable cURL. If you've installed on a live hosting account, getting cURL enabled is something you'll need to take up with your hosting provider. If you're on a shared server, they may be unwilling to enable cURL as it is a very powerful extension to PHP and can be a security risk if wrongly configured. Also another question...I wish to create a box wish the user can insert the tracking number in (without logging in) and do the trace from there...as seen on ebuyer.com Create an infobox with a form. Use the checking code from admin/orders.php to validate the tracking id and submit the form to rm_track_trace.php using the same query string as orders.php using GET. HTH Chris Quote Please use forum for support rather than PM - PMs unrelated to my contributions will be ignored. Google Site Search is your friend My contributions: Tracking Module | PDF Customer Invoice | Subcategory textboxes Link to comment Share on other sites More sharing options...
sherwoodauctionsuk Posted September 10, 2007 Share Posted September 10, 2007 Hi Daniel, It looks like your PHP installation doesn't have cURL enabled. This is an absolute prerequisite for this contribution to work. From the readme.txt Please check your server info to see whether you have cURL support. If not, can you let me know what type of server you are running on? If it's a local test server, we should be able to enable cURL. If you've installed on a live hosting account, getting cURL enabled is something you'll need to take up with your hosting provider. If you're on a shared server, they may be unwilling to enable cURL as it is a very powerful extension to PHP and can be a security risk if wrongly configured. Create an infobox with a form. Use the checking code from admin/orders.php to validate the tracking id and submit the form to rm_track_trace.php using the same query string as orders.php using GET. HTH Chris Hi Chris, Thanks for the quick response...my site is hosted by a provider and I've checked both on my hosted service and within the admin section of oscommerce and couldn't see cURL anywhere, my apologises...I'm pretty new to this. With regards to the info tracking box...again I'm pretty new and wouldn't have a clue how to do this, I'm okay with html and have just started to use php. Is there any further advice you can give me or know of a contribution? Many thanks for all your help, it is much appreciated. Regards, Daniel Quote Link to comment Share on other sites More sharing options...
thecore Posted September 24, 2007 Share Posted September 24, 2007 Recently I installed RMTAT v1.1 an 1.1Patch, but after that I am having that error in admin area order screen: 1054 - Unknown column 'rm_tracking_id' in 'field list' select orders_status_id, date_added, customer_notified, comments, rm_tracking_id from orders_status_history where orders_id = '5' order by date_added [TEP STOP] I'm not so into that, so please any help will be advantage for me. ps. SQL file was ran. Quote Link to comment Share on other sites More sharing options...
thecore Posted September 27, 2007 Share Posted September 27, 2007 Ok, missing column error is fixed. Now got problem with sending Track & Trace™ ID from admin/order.php to database: dbase look: Something is definatelly wrong. Quote Link to comment Share on other sites More sharing options...
thecore Posted October 1, 2007 Share Posted October 1, 2007 stupid me, now is working fine :> Thanks Chris! Quote Link to comment Share on other sites More sharing options...
bn17311 Posted October 23, 2007 Share Posted October 23, 2007 stupid me, now is working fine :>Thanks Chris! hi, any updates on installing both parcelforce and royalmail together thanks bn Quote Link to comment Share on other sites More sharing options...
chris23 Posted October 24, 2007 Author Share Posted October 24, 2007 hi,any updates on installing both parcelforce and royalmail together thanks bn Hi Bryan, I have been looking at this one and off (more off than on lately I must admit) It's my intention to try and provide a simple framework to allow other couriers tracking to be added at a later stage. This is proving a more lengthy process but I feel in the long run it'll be a useful add-on I've got a combined contribution underway, the following is what's done and what's pending Done: Tracking method is automatically detected from the shipping method chosen by the customer, e.g. if you have RM 1st Class Recorded and RM 1st Standard, then you'll only have the ability to add a tracking ID for Recorded. Likewise, the orders processing page will display either PF or RM, not both. Todo: i) Rewrite the AJAX code to call the correct tracking module. Again, I'm going to make this more generic so that eg citylink, interlink etc can be accommodated ii) Write the installation instructions. It's worth pointing out that there won't be any upgrade instructions from either of the earlier contributions as this is a complete rewrite All being well, there should be a combined contribution done within the next 7-10 days, bugs permitting :-" If anyone has any ideas for what they'd like to see in a combined contribution, now's the time to say ...... HTH Chris Quote Please use forum for support rather than PM - PMs unrelated to my contributions will be ignored. Google Site Search is your friend My contributions: Tracking Module | PDF Customer Invoice | Subcategory textboxes Link to comment Share on other sites More sharing options...
chris23 Posted November 1, 2007 Author Share Posted November 1, 2007 Just a quick update. Things are progressing on a replacement of the current code. I've almost completed the module system. It's been a lot of work but seems pretty flexible - I wrote an Initial Citylink module as an exercise and it took about 30 minutes from start to finish and worked straight off (much to my surprise!). I'll be adding the Citylink module to the first release. You'll be able to use Royal Mail, Parcelforce and Citylink, either singly or in combination. I now need to document how things work so other couriers can be added. My 7 - 10 day estimate is slipping, but this is turning into quite a big project .... :'( Cheers Chris Quote Please use forum for support rather than PM - PMs unrelated to my contributions will be ignored. Google Site Search is your friend My contributions: Tracking Module | PDF Customer Invoice | Subcategory textboxes Link to comment Share on other sites More sharing options...
chris23 Posted November 10, 2007 Author Share Posted November 10, 2007 A new contribution has been uploaded: http://addons.oscommerce.com/info/5535 This is a complete tracking framework and is replacing both Royal Mail & Parcelforce. It allows for multiple couriers to be used simultaneously. It also provides all the tools needed for other couriers to be easily catered for. A new module for Initial Citylink has also been uploaded. I will continue to support existing users of these earlier versions, but will not be developing them further. There is no upgrade path from either Parcelforce Track & Trace or Royal Mail Track & Trace - the new version is a total rewrite. If you want to use the new version then unfortunately you'll need to uninstall your existing version. Cheers Chris Quote Please use forum for support rather than PM - PMs unrelated to my contributions will be ignored. Google Site Search is your friend My contributions: Tracking Module | PDF Customer Invoice | Subcategory textboxes Link to comment Share on other sites More sharing options...
vibe107fm Posted September 4, 2008 Share Posted September 4, 2008 (edited) Will this tracking contrib work with Royal Mail UK Special Delivery track and trace codes? Thanks Edited September 4, 2008 by vibe107fm Quote Link to comment Share on other sites More sharing options...
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