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salcastillo

contact form - email

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Hello, I have a problem. When a potential customer comes to the contact page and fills in his e-mail and requested information and send it, I receive the e-mail from my server but there is not information of the potential customer shown anywhere. Does any one could help with this?. I can not answer them because there is not e-mail reference to get back to them :-(.

 

I would appreciate any help.. my web site is: www.casa-castillo.com

 

thanks

 

salvador castillo

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Hello, I have a problem. When a potential customer comes to the contact page and fills in his e-mail and requested information and send it, I receive the e-mail from my server but there is not information of the potential customer shown anywhere. Does any one could help with this?. I can not answer them because there is not e-mail reference to get back to them :-(.

 

I would appreciate any help.. my web site is: www.casa-castillo.com

 

thanks

 

salvador castillo

Did you get my test email?

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Did you get my test email?

 

Yes I got it, but still dont see your e-mail address, what I get is this: casa0cas@web01.ahp.ftl.affinity.com ; seems like the server is the one sending me the e-mail but with no information about the potential customer's e-mail.

 

Thanks for your help

 

Sal

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Yes I got it, but still dont see your e-mail address, what I get is this: casa0cas@web01.ahp.ftl.affinity.com ; seems like the server is the one sending me the e-mail but with no information about the potential customer's e-mail.

 

Thanks for your help

 

Sal

I put my name and email in.

 

Do you use the standard contact us page (I don't so I forget what it looks like)?

If not, why not post the file, if you do, try replacing it with the latest.

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I put my name and email in.

 

Do you use the standard contact us page (I don't so I forget what it looks like)?

If not, why not post the file, if you do, try replacing it with the latest.

Thanks again, I Dont know anything about programing or so,, somebody was helping me, but he did nothing., I bought this template from someplace in the internet, and that is how I got the website,, not sure what version is, or what is the problem.. oh well, I will be hiring someone soon to help me with this

 

thanks again

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Thanks again, I Dont know anything about programing or so,, somebody was helping me, but he did nothing., I bought this template from someplace in the internet, and that is how I got the website,, not sure what version is, or what is the problem.. oh well, I will be hiring someone soon to help me with this

 

thanks again

Why not post the code from the contact us page and see if we can get an answer?

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Why not post the code from the contact us page and see if we can get an answer?

Thanks again,, I dont even know what you mean by posting the code.. how do I do that?

 

thanks

 

Sal

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Thanks again,, I dont even know what you mean by posting the code.. how do I do that?

 

thanks

 

Sal

OK. I assume that you have a copy on your pc. Open it in a text editor (eg word pad). Select all the text and copy and come back here click reply and paste the code.

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OK. I assume that you have a copy on your pc. Open it in a text editor (eg word pad). Select all the text and copy and come back here click reply and paste the code.

My apologies but a copy of what?. what code? how do I find it?. I'm not even close to an expert to programing, but I could find the code if you let me know how to do it, is there an specific file?

 

thanks again

 

Sal

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My apologies but a copy of what?. what code? how do I find it?. I'm not even close to an expert to programing, but I could find the code if you let me know how to do it, is there an specific file?

 

thanks again

 

Sal

contact_us.php ie http://www.casa-castillo.com/contact_us.php

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Here is the Code as you instructed me,, I would appreciate any help, thanks

 

<?php

/*

$Id: contact_us.php,v 1.42 2003/06/12 12:17:07 hpdl Exp $

 

osCommerce, Open Source E-Commerce Solutions

http://www.oscommerce.com

 

Copyright © 2003 osCommerce

 

Released under the GNU General Public License

*/

 

require('includes/application_top.php');

 

require(DIR_WS_LANGUAGES . $language . '/' . FILENAME_CONTACT_US);

 

$error = false;

if (isset($HTTP_GET_VARS['action']) && ($HTTP_GET_VARS['action'] == 'send')) {

$name = tep_db_prepare_input($HTTP_POST_VARS['name']);

$email_address = tep_db_prepare_input($HTTP_POST_VARS['email']);

$enquiry = tep_db_prepare_input($HTTP_POST_VARS['enquiry']);

 

if (tep_validate_email($email_address)) {

tep_mail(STORE_OWNER, STORE_OWNER_EMAIL_ADDRESS, EMAIL_SUBJECT, $enquiry, $name, $email_address);

 

tep_redirect(tep_href_link(FILENAME_CONTACT_US, 'action=success'));

} else {

$error = true;

 

$messageStack->add('contact', ENTRY_EMAIL_ADDRESS_CHECK_ERROR);

}

}

 

$breadcrumb->add(NAVBAR_TITLE, tep_href_link(FILENAME_CONTACT_US));

?>

<!doctype html public "-//W3C//DTD HTML 4.01 Transitional//EN">

<html <?php echo HTML_PARAMS; ?>>

<head>

<meta http-equiv="Content-Type" content="text/html; charset=<?php echo CHARSET; ?>">

<title><?php echo TITLE; ?></title>

<base href="<?php echo (($request_type == 'SSL') ? HTTPS_SERVER : HTTP_SERVER) . DIR_WS_CATALOG; ?>">

<link rel="stylesheet" type="text/css" href="stylesheet.css">

</head>

<body marginwidth="0" marginheight="0" topmargin="0" bottommargin="0" leftmargin="0" rightmargin="0">

<!-- header //-->

<?php require(DIR_WS_INCLUDES . 'header.php'); ?>

<!-- header_eof //-->

 

<!-- body //-->

<table border="0" width="100%" cellspacing="0" cellpadding="0">

<tr>

<!-- body_text //-->

<td width="100%" valign="top"><?php echo tep_draw_form('contact_us', tep_href_link(FILENAME_CONTACT_US, 'action=send')); ?><table border="0" width="100%" cellspacing="0" cellpadding="0">

<tr>

<td><table border="0" width="100%" cellspacing="0" cellpadding="0">

<tr>

<td class="pageHeading">About Us</td>

</tr>

</table></td>

</tr>

<tr>

<td><?php echo tep_draw_separator('pixel_trans.gif', '100%', '1'); ?></td>

</tr>

 

<tr>

<td bgcolor=#ffffff><table bgcolor=#E9E6E3 border="0" width="100%" cellspacing="0" cellpadding="4" >

<tr>

<td style="padding-left:10px;" bgcolor=#E9E6E3 class=ml99><b>Casa Castillo - Fine Mexican Arts, From the Artisans to You </td>

</tr>

<tr><td height="275" bgcolor=#E9E6E3 class=ml99 style="padding-left:10px">Fine Mexican Arts directly from the Artisans to You, at lower prices: Fine Mexican Arts Talavera handcraft Art mirrors pottery clay pewter Talavera Sinks Toilet sets</td>

</tr>

 

</table></td>

</tr>

</table></form></td>

<!-- body_text_eof //-->

</tr>

</table>

<!-- body_eof //-->

 

<!-- footer //-->

<?php require(DIR_WS_INCLUDES . 'footer.php'); ?>

<!-- footer_eof //-->

</body>

</html>

<?php require(DIR_WS_INCLUDES . 'application_bottom.php'); ?>

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Here is the Code as you instructed me,, I would appreciate any help, thanks

 

<?php

/*

$Id: contact_us.php,v 1.42 2003/06/12 12:17:07 hpdl Exp $

 

osCommerce, Open Source E-Commerce Solutions

http://www.oscommerce.com

 

Copyright © 2003 osCommerce

 

Released under the GNU General Public License

*/

 

require('includes/application_top.php');

 

require(DIR_WS_LANGUAGES . $language . '/' . FILENAME_CONTACT_US);

 

$error = false;

if (isset($HTTP_GET_VARS['action']) && ($HTTP_GET_VARS['action'] == 'send')) {

$name = tep_db_prepare_input($HTTP_POST_VARS['name']);

$email_address = tep_db_prepare_input($HTTP_POST_VARS['email']);

$enquiry = tep_db_prepare_input($HTTP_POST_VARS['enquiry']);

 

if (tep_validate_email($email_address)) {

tep_mail(STORE_OWNER, STORE_OWNER_EMAIL_ADDRESS, EMAIL_SUBJECT, $enquiry, $name, $email_address);

 

tep_redirect(tep_href_link(FILENAME_CONTACT_US, 'action=success'));

} else {

$error = true;

 

$messageStack->add('contact', ENTRY_EMAIL_ADDRESS_CHECK_ERROR);

}

}

 

$breadcrumb->add(NAVBAR_TITLE, tep_href_link(FILENAME_CONTACT_US));

?>

<!doctype html public "-//W3C//DTD HTML 4.01 Transitional//EN">

<html <?php echo HTML_PARAMS; ?>>

<head>

<meta http-equiv="Content-Type" content="text/html; charset=<?php echo CHARSET; ?>">

<title><?php echo TITLE; ?></title>

<base href="<?php echo (($request_type == 'SSL') ? HTTPS_SERVER : HTTP_SERVER) . DIR_WS_CATALOG; ?>">

<link rel="stylesheet" type="text/css" href="stylesheet.css">

</head>

<body marginwidth="0" marginheight="0" topmargin="0" bottommargin="0" leftmargin="0" rightmargin="0">

<!-- header //-->

<?php require(DIR_WS_INCLUDES . 'header.php'); ?>

<!-- header_eof //-->

 

<!-- body //-->

<table border="0" width="100%" cellspacing="0" cellpadding="0">

<tr>

<!-- body_text //-->

<td width="100%" valign="top"><?php echo tep_draw_form('contact_us', tep_href_link(FILENAME_CONTACT_US, 'action=send')); ?><table border="0" width="100%" cellspacing="0" cellpadding="0">

<tr>

<td><table border="0" width="100%" cellspacing="0" cellpadding="0">

<tr>

<td class="pageHeading">About Us</td>

</tr>

</table></td>

</tr>

<tr>

<td><?php echo tep_draw_separator('pixel_trans.gif', '100%', '1'); ?></td>

</tr>

 

<tr>

<td bgcolor=#ffffff><table bgcolor=#E9E6E3 border="0" width="100%" cellspacing="0" cellpadding="4" >

<tr>

<td style="padding-left:10px;" bgcolor=#E9E6E3 class=ml99><b>Casa Castillo - Fine Mexican Arts, From the Artisans to You </td>

</tr>

<tr><td height="275" bgcolor=#E9E6E3 class=ml99 style="padding-left:10px">Fine Mexican Arts directly from the Artisans to You, at lower prices: Fine Mexican Arts Talavera handcraft Art mirrors pottery clay pewter Talavera Sinks Toilet sets</td>

</tr>

 

</table></td>

</tr>

</table></form></td>

<!-- body_text_eof //-->

</tr>

</table>

<!-- body_eof //-->

 

<!-- footer //-->

<?php require(DIR_WS_INCLUDES . 'footer.php'); ?>

<!-- footer_eof //-->

</body>

</html>

<?php require(DIR_WS_INCLUDES . 'application_bottom.php'); ?>

It is a cut down version of the standard osc contact_us.php

 

I won't have time to look at it for a while.

 

You just use the the standard osc contact_us.php file and slowly edit out parts you don't want.

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It is a cut down version of the standard osc contact_us.php

 

I won't have time to look at it for a while.

 

You just use the the standard osc contact_us.php file and slowly edit out parts you don't want.

Sorry, can't help you, It is more involved than anticipated.

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Hello, I have a problem. When a potential customer comes to the contact page and fills in his e-mail and requested information and send it, I receive the e-mail from my server but there is not information of the potential customer shown anywhere.

 

I found this problem last night and will be looking in to it today. I think the problem is the code that is handling the submitted form is not including the

<?php echo tep_draw_input_field('email'); ?>

as a variable

 

I will post later when i suss it out. Does anybody know where the code is that this calls:

 

<?php echo tep_draw_form('contact_us', tep_href_link(FILENAME_CONTACT_US, 'action=send')); ?>

 

Thanks

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I found this problem last night and will be looking in to it today. I think the problem is the code that is handling the submitted form is not including the
<?php echo tep_draw_input_field('email'); ?>

as a variable

 

I will post later when i suss it out. Does anybody know where the code is that this calls:

 

<?php echo tep_draw_form('contact_us', tep_href_link(FILENAME_CONTACT_US, 'action=send')); ?>

 

Thanks

 

Actually forget that I notice it submits the form to itself!

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Right I have located the problem and fixed it:

 

got to the following file:

 

\includes\classes\email.php

 

search for:

 

return mail($to_addr, $subject, $this->output, 'From: ' . $from . $this->lf . 'To: ' . $to . $this->lf . implode($this->lf, $this->headers) . $this->lf . implode($this->lf, $xtra_headers));

 

mine was on line 521 and all you need to do is change $from to $from_addr so it looks like:

 

return mail($to_addr, $subject, $this->output, 'From: ' . $from_addr . $this->lf . 'To: ' . $to . $this->lf . implode($this->lf, $this->headers) . $this->lf . implode($this->lf, $xtra_headers));

 

Then when your email comes through you can hit the reply button and reply straight to the person who submitted the query.

 

Hope that helps!

Edited by lenny6582

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Right I have located the problem and fixed it:

 

got to the following file:

 

\includes\classes\email.php

 

search for:

 

return mail($to_addr, $subject, $this->output, 'From: ' . $from . $this->lf . 'To: ' . $to . $this->lf . implode($this->lf, $this->headers) . $this->lf . implode($this->lf, $xtra_headers));

 

mine was on line 521 and all you need to do is change $from to $from_addr so it looks like:

 

return mail($to_addr, $subject, $this->output, 'From: ' . $from_addr . $this->lf . 'To: ' . $to . $this->lf . implode($this->lf, $this->headers) . $this->lf . implode($this->lf, $xtra_headers));

 

Then when your email comes through you can hit the reply button and reply straight to the person who submitted the query.

 

Hope that helps!

Hello Lenny, I will try that and let you know if that works.. thanks so much for all your help.

 

Sal

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Actually forget that I notice it submits the form to itself!

Hello lenny, I already tried the option you gave me but still dont get the e-mail from the customer. this is what I get in my e-mail from

 

from:"casa-castillo.com" <casa0cas@web01.ahp.ftl.affinity.com>

to: Salvador Castillo <sales@casa-castillo.com>

 

 

seems like somehow the e-mail is sent to my server witch is valueweb, and then is sent to me..

 

I would appreciate if you have another suggestion?..

 

Thanks again.

 

Sal

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