# Free shipping given in error

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Hi

When I have free shipping set to 800Kr (Swedish Crowns), sometimes if the total of the products of that order is just under 800Kr, free shipping is given?

Example 1:

Products 725Kr, Shipping 77Kr => Total: 802 (gives free shipping) WRONG!!!

Example 2:

Products 802Kr, Shipping 77Kr => Total: 879 (gives free shipping) CORRECT!!!

Example 3:

Products 722Kr, Shipping 77Kr => Total: 799 (gives shipping costs) CORRECT!!!

As you see its happens when the shipping costs added to the products cost exceed 800Kr, which is not the idea!

It happens when the customer enters the checkout for the first time for that order. If by chance, after reaching the final confirmation side, the customer uses the 'Back Button/Arrow' on the browser, to go back to the first checkout page, then problem has corrected its self, the free shipping is gone and the correct shipping costs are given????

Is this a Sessons problem, has anybody seen anything like it before, can anybody help me here, please!!??

BR

David C

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Hi,

I'm having exactly the same problem, I wonder if you have found a solution for this problem.

Kind regards.

Jon.

Hi

When I have free shipping set to 800Kr (Swedish Crowns), sometimes if the total of the products of that order is just under 800Kr, free shipping is given?

Example 1:

Products 725Kr, Shipping 77Kr => Total: 802 (gives free shipping) WRONG!!!

Example 2:

Products 802Kr, Shipping 77Kr => Total: 879 (gives free shipping) CORRECT!!!

Example 3:

Products 722Kr, Shipping 77Kr => Total: 799 (gives shipping costs) CORRECT!!!

As you see its happens when the shipping costs added to the products cost exceed 800Kr, which is not the idea!

It happens when the customer enters the checkout for the first time for that order. If by chance, after reaching the final confirmation side, the customer uses the 'Back Button/Arrow' on the browser, to go back to the first checkout page, then problem has corrected its self, the free shipping is gone and the correct shipping costs are given????

Is this a Sessons problem, has anybody seen anything like it before, can anybody help me here, please!!??

BR

David C

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code is add some tax amount.

configure Your order total module so that shipping comes before tax.

Satish

Check My About US For who am I and what My company does.

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Hi ,

Thanks for the clue but it doesn't work, I'm having the same problem. Any other suggestions?

Jon.

code is add some tax amount.

configure Your order total module so that shipping comes before tax.

Satish

Edited by chorbo