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andytc

Credit card payment page

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Hi

 

i'm using the Protx direct payment module and have had a few customers contacting us to say they couldn't check out.

 

After investigating with a test purchase using my own card , the only flaw i could see is if they "miss" the pull down box for card selection , ie mastercard , visa etc , etc , the card won't be recognised , an error message shows , but with no info on the error.

 

I tested my payment process extensivley before going live with it , but i guess as i know the site well, you tend to forget that other users may not notice things like the pull down box.

 

Is a different method available to display and choose card types on the payment page in place of the pull down box ?

 

any help appreciated as i'd hate to think i'm losing a sale from those that don't contact us.

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