scotthasson Posted August 7, 2007 Share Posted August 7, 2007 I am trying to edit the auto response after the status of the order has changed. I went into languages/english/orders.php to change it. I think the following code is what I need to adjust, but I'm not sure how to change the "\n\n" Code: define('EMAIL_TEXT_STATUS_UPDATE', 'Your order has been updated to the following status.' . "\n\n" . 'New status: %s' . "\n\n" . 'Please reply to this email if you have any questions.' . "\n"); define('EMAIL_TEXT_COMMENTS_UPDATE', 'The comments for your order are' . "\n\n%s\n\n"); I want to adjust the "n\n" which I think is the text stating that the order has been delivered. I'd like it to say, your order has been shipped. Thanks Link to comment Share on other sites More sharing options...
germ Posted August 8, 2007 Share Posted August 8, 2007 All the "\n" does is perform a "newline" in ther email. Text right after a "\n" begins on a new line. I think you'll need to mak an edit in "\admin\orders.php". I know where: $email = STORE_NAME . "\n" . EMAIL_SEPARATOR . "\n" . EMAIL_TEXT_ORDER_NUMBER . ' ' . $oID . "\n" . EMAIL_TEXT_INVOICE_URL . ' ' . tep_catalog_href_link(FILENAME_CATALOG_ACCOUNT_HISTORY_INFO, 'order_id=' . $oID, 'SSL') . "\n" . EMAIL_TEXT_DATE_ORDERED . ' ' . tep_date_long($check_status['date_purchased']) . "\n\n" . $notify_comments . sprintf(EMAIL_TEXT_STATUS_UPDATE, $orders_status_array[$status]); // we'll probably need the change here tep_mail($check_status['customers_name'], $check_status['customers_email_address'], EMAIL_TEXT_SUBJECT, $email, STORE_OWNER, STORE_OWNER_EMAIL_ADDRESS); I'm just not sure exactly when. How many "status" changes does an order go thru? :unsure: And at which point do you want the text change made? :unsure: If I suggest you edit any file(s) make a backup first - I'm not perfect and neither are you. "Given enough impetus a parallelogramatically shaped projectile can egress a circular orifice." - Me - "Headers already sent" - The definitive help "Cannot redeclare ..." - How to find/fix it SSL Implementation Help Like this post? "Like" it again over there > Link to comment Share on other sites More sharing options...
PJ2006 Posted August 16, 2007 Share Posted August 16, 2007 It should add the name of the store to the subject when you change this inthe checkout_process.php file: define('EMAIL_TEXT_SUBJECT', 'Order Process '. STORE_NAME); I have done this and it adds the store name correctly, but there is no space between Order Process and Store name i.e Order ProcessStore Name How do I get the space? Thanks Lotti Link to comment Share on other sites More sharing options...
germ Posted August 16, 2007 Share Posted August 16, 2007 In this code: define('EMAIL_TEXT_SUBJECT', 'Order Process '. STORE_NAME); Are you certain you have a " " (space) AFTER the word Process but BEFORE the ' (single tick mark)? :unsure: If I suggest you edit any file(s) make a backup first - I'm not perfect and neither are you. "Given enough impetus a parallelogramatically shaped projectile can egress a circular orifice." - Me - "Headers already sent" - The definitive help "Cannot redeclare ..." - How to find/fix it SSL Implementation Help Like this post? "Like" it again over there > Link to comment Share on other sites More sharing options...
PJ2006 Posted August 16, 2007 Share Posted August 16, 2007 In this code: define('EMAIL_TEXT_SUBJECT', 'Order Process '. STORE_NAME); Are you certain you have a " " (space) AFTER the word Process but BEFORE the ' (single tick mark)? :unsure: Doh! Link to comment Share on other sites More sharing options...
germ Posted August 16, 2007 Share Posted August 16, 2007 I hope that means you have your problem solved. :blush: If I suggest you edit any file(s) make a backup first - I'm not perfect and neither are you. "Given enough impetus a parallelogramatically shaped projectile can egress a circular orifice." - Me - "Headers already sent" - The definitive help "Cannot redeclare ..." - How to find/fix it SSL Implementation Help Like this post? "Like" it again over there > Link to comment Share on other sites More sharing options...
aidanfarnan Posted September 27, 2007 Share Posted September 27, 2007 Hi Guys, I've been looking for a contribution that changes the order confirmation e-mail to be in the format that you might expect from "Fancier Invoice & Packingslip v1.0" http://www.oscommerce.com/forums/index.php?sho...&hl=invoice. The whole text format of the e-mail systems looks terrible in my opinion. Does anyone know of a suitable contribution that impove the professional look of the Order Process emails? Thanks, Aidan. Link to comment Share on other sites More sharing options...
guido76 Posted October 9, 2007 Share Posted October 9, 2007 Hi, since i've some items in my shops that has the same name, i'd like to place, in the confirm email and and in the order, the name of the product purchased and the name of the manufacturers. Has anyone already solved this matter? Thanks Link to comment Share on other sites More sharing options...
Guest Posted November 13, 2007 Share Posted November 13, 2007 Along the line: I would like to add "reply-to" function to the order email that is sent to the shop owner. So many times I just hit "reply" just to email myself to thank for the order :) Anybody can help? Link to comment Share on other sites More sharing options...
111oneeleven Posted July 19, 2010 Share Posted July 19, 2010 this is what i did: catalog/checkout_process.php: (from the line '//lets start.....' // lets start with the email confirmation $email_order = STORE_NAME . "\n" . EMAIL_SEPARATOR . "\n" . EMAIL_TEXT_ORDER_NUMBER . ' ' . $insert_id . "\n" . EMAIL_TEXT_INVOICE_URL . ' ' . tep_href_link(FILENAME_ACCOUNT_HISTORY_INFO, 'order_id=' . $insert_id, 'SSL', false) . "\n" . EMAIL_TEXT_DATE_ORDERED . ' ' . strftime(DATE_FORMAT_LONG) . "\n\n"; if ($order->info['comments']) { $email_order .= tep_db_output($order->info['comments']) . "\n\n"; } $email_order .= EMAIL_TEXT_PRODUCTS . "\n" . EMAIL_SEPARATOR . "\n" . $products_ordered . EMAIL_SEPARATOR . "\n"; for ($i=0, $n=sizeof($order_totals); $i<$n; $i++) { $email_order .= strip_tags($order_totals[$i]['title']) . ' ' . strip_tags($order_totals[$i]['text']) . "\n"; } if ($order->content_type != 'virtual') { $email_order .= "\n" . EMAIL_TEXT_DELIVERY_ADDRESS . "\n" . EMAIL_SEPARATOR . "\nemail: " .$order->customer['email_address']. "\nTelephone: ".$order->customer['telephone']."\n". tep_address_label($customer_id, $sendto, 0, '', "\n") . "\n"; } $email_order .= "\n" . EMAIL_TEXT_BILLING_ADDRESS . "\n" . EMAIL_SEPARATOR . "\nemail: " .$order->customer['email_address']. "\nTelephone: ".$order->customer['telephone']."\n". tep_address_label($customer_id, $billto, 0, '', "\n") . "\n\n"; if (is_object($$payment)) { $email_order .= EMAIL_TEXT_PAYMENT_METHOD . "\n" . EMAIL_SEPARATOR . "\n"; $payment_class = $$payment; $email_order .= $payment_class->title . "\n\n"; if ($payment_class->email_footer) { $email_order .= $payment_class->email_footer . "\n\n"; } } tep_mail($order->customer['firstname'] . ' ' . $order->customer['lastname'], $order->customer['email_address'], EMAIL_TEXT_SUBJECT." order:".$insert_id, $email_order, STORE_OWNER, STORE_OWNER_EMAIL_ADDRESS); catalog/includes/languages/english/checkout_process.php: (everything) <?php /* $Id: checkout_process.php,v 1.26 2002/11/01 04:22:05 hpdl Exp $ osCommerce, Open Source E-Commerce Solutions http://www.oscommerce.com Copyright (c) 2002 osCommerce Released under the GNU General Public License */ define('EMAIL_TEXT_SUBJECT', ' - Your Order from ' . STORE_NAME); define('EMAIL_TEXT_ORDER_NUMBER', 'Order Number:'); define('EMAIL_TEXT_INVOICE_URL', 'Detailed Invoice:'); define('EMAIL_TEXT_DATE_ORDERED', 'Date Ordered:'); define('EMAIL_TEXT_PRODUCTS', 'Products'); define('EMAIL_TEXT_SUBTOTAL', 'Sub-Total:'); define('EMAIL_TEXT_TAX', 'Tax: '); define('EMAIL_TEXT_SHIPPING', 'Shipping: '); define('EMAIL_TEXT_TOTAL', 'Total: '); define('EMAIL_TEXT_DELIVERY_ADDRESS', 'Delivery Address'); define('EMAIL_TEXT_BILLING_ADDRESS', 'Billing Address'); define('EMAIL_TEXT_PAYMENT_METHOD', 'Payment Method'); define('EMAIL_SEPARATOR', '------------------------------------------------------'); define('TEXT_EMAIL_VIA', 'via'); ?> this will result in the following: Subject: - Your Order from Costless Vitamin order:15 (subject line of email) Costless Vitamin ------------------------------------------------------ Order Number: 15 Detailed Invoice: https://www.costlessvitamin.com/catalog/acc...php?order_id=15 Date Ordered: Wednesday 12 January, 2005 Products ------------------------------------------------------ 1 x Wobenzym N 800 Tablets (wobenzym800) = $77.99 Coating Clear Coating ------------------------------------------------------ Sub-Total: $77.99 UPS Ground (UPS): $7.99 Total: $85.98 Delivery Address ------------------------------------------------------ email: [email protected] Telephone: 0800-customers-phone-no-555 Customers Name 13422 Wright Dr Guerneville, CA 94432 United States Billing Address ------------------------------------------------------ email: [email protected] Telephone: 0800-customers-phone-no-555 Customers Name 13422 Wright Dr Guerneville, CA 94432 United States Payment Method ------------------------------------------------------ Payflow Pro hope this helps! :blink: This works well. How do I add my own line to it? If I add define ('EMAIL_TEXT_MYOWNTEXT', ' - Your Order from ' . MY_OWNTEXT); to checkout_process.php where (in which files) do I put the rest to make it working? Link to comment Share on other sites More sharing options...
PP46 Posted November 28, 2011 Share Posted November 28, 2011 Hello In order to add the phone number to the email confirmation I have modified checkout_process.php accordin to gameparts post this code if ($order->content_type != 'virtual') { $email_order .= "\n" . EMAIL_TEXT_DELIVERY_ADDRESS . "\n" . EMAIL_SEPARATOR . "\n" . tep_address_label($customer_id, $sendto, 0, '', "\n") . "\n"; } changed to if ($order->content_type != 'virtual') { $email_order .= "\n" . EMAIL_TEXT_DELIVERY_ADDRESS . "\n" . EMAIL_SEPARATOR . "\n" . EMAIL_TEXT_MAIL . $order->customer['email_address'] . "\n" . EMAIL_SEPARATOR . "\n" . tep_address_label($customer_id, $sendto, 0, '', "\n") . EMAIL_TEXT_PHONE . $order->customer['telephone']. "\n"; } This works for me only I have the phone number on the same line as country like this Mike BrownPenny Lane Manchester 215485 UNITED KINGDOMTelephone: 0912458575 I would like to place a <br> somewhere Normaly it works in the language file but not in this case.??! can somebody tell me how to do this please Thanks Link to comment Share on other sites More sharing options...
♥14steve14 Posted November 28, 2011 Share Posted November 28, 2011 Can you nott just add another EMAIL_SEPARATOR . "\n" . between the code you added and the line above so it would look something like if ($order->content_type != 'virtual') { $email_order .= "\n" . EMAIL_TEXT_DELIVERY_ADDRESS . "\n" . EMAIL_SEPARATOR . "\n" . EMAIL_TEXT_MAIL . $order->customer['email_address'] . "\n" . EMAIL_SEPARATOR . "\n" . tep_address_label($customer_id, $sendto, 0, '', "\n") . EMAIL_SEPARATOR . "\n" . EMAIL_TEXT_PHONE . $order->customer['telephone']. "\n"; } REMEMBER BACKUP, BACKUP AND BACKUP Link to comment Share on other sites More sharing options...
RunBike7518 Posted November 29, 2011 Share Posted November 29, 2011 How do I change the order process email FROM address to the customer's email, not the store owner's (my) email? This would make contacting the customer much easier by just replying to the order email. Link to comment Share on other sites More sharing options...
♥Monika in Germany Posted November 29, 2011 Share Posted November 29, 2011 you would do that in the extra order email section of your checkout_process file. right now you should be having something like this tep_mail($order->customer['firstname'] . ' ' . $order->customer['lastname'], $order->customer['email_address'], EMAIL_TEXT_SUBJECT, $email_order, STORE_OWNER, STORE_OWNER_EMAIL_ADDRESS); // send emails to other people if (SEND_EXTRA_ORDER_EMAILS_TO != '') { tep_mail('', SEND_EXTRA_ORDER_EMAILS_TO, EMAIL_TEXT_SUBJECT, $email_order, STORE_OWNER, STORE_OWNER_EMAIL_ADDRESS); } change it to this (only extra order info part modified) tep_mail($order->customer['firstname'] . ' ' . $order->customer['lastname'], $order->customer['email_address'], EMAIL_TEXT_SUBJECT, $email_order, STORE_OWNER, STORE_OWNER_EMAIL_ADDRESS); // send emails to other people if (SEND_EXTRA_ORDER_EMAILS_TO != '') { tep_mail('', SEND_EXTRA_ORDER_EMAILS_TO, EMAIL_TEXT_SUBJECT, $email_order, $order->customer['firstname'] . ' ' . $order->customer['lastname'], $order->customer['email_address']); } :-) Monika addicted to writing code ... can't get enough of databases either, LOL! my toolbox: Textpad - Compare and Merge - phpMyAdmin - WS_FTP - Photoshop - How to search the forum Interactive Media Award July 2007 ~ category E-Commerce my advice on the forum is for free, PMs where you send me work are considered consultation which I charge for ... Link to comment Share on other sites More sharing options...
PP46 Posted November 29, 2011 Share Posted November 29, 2011 Thank you 14steve14 that was what I needed !! I do not know if its a coincidence but as I just did a test sale with my card.. I received 2 confirmation mails from the site (oscommerce mailer) I checked the bank and I was debited only once though could be a glitch .. anyhow here is the code modified I can not see what this would have changed ?! if ($order->content_type != 'virtual') { $email_order .= "\n" . EMAIL_TEXT_DELIVERY_ADDRESS . "\n" . EMAIL_SEPARATOR . "\n" . EMAIL_TEXT_MAIL . $order->customer['email_address'] . "\n" . EMAIL_SEPARATOR . "\n" . tep_address_label($customer_id, $sendto, 0, '', "\n") . EMAIL_SEPARATOR . "\n" . EMAIL_TEXT_PHONE . $order->customer['telephone']. "\n"; } Link to comment Share on other sites More sharing options...
♥14steve14 Posted November 29, 2011 Share Posted November 29, 2011 I expect you have received an order confirmation email as you as a customer that bought something, and the other email is from the extra order email to the store owner. REMEMBER BACKUP, BACKUP AND BACKUP Link to comment Share on other sites More sharing options...
RunBike7518 Posted November 29, 2011 Share Posted November 29, 2011 you would do that in the extra order email section of your checkout_process file. right now you should be having something like this change it to this (only extra order info part modified) Thank you Monika! The customer's email is now appearing as the FROM address for order emails. Link to comment Share on other sites More sharing options...
PP46 Posted November 29, 2011 Share Posted November 29, 2011 Thanks 14steve14 I expect that is the answer Link to comment Share on other sites More sharing options...
Guest Posted February 4, 2012 Share Posted February 4, 2012 I would also like to add text. What I want to do is too add my phone number, but only to the customers that use a credit/debit card through authorize.net. I would like a phone number and personal message to appear at the bottom of the email the customer receives, right after the payment type is listed. I would like the message to say something similar to "For any problems or questions about your order, please call ***-***-****." Any help would be appreciated. Thank you, Paul Link to comment Share on other sites More sharing options...
Guest Posted February 4, 2012 Share Posted February 4, 2012 I would also like to add text. What I want to do is too add my phone number, but only to the customers that use a credit/debit card through authorize.net. I would like a phone number and personal message to appear at the bottom of the email the customer receives, right after the payment type is listed. I would like the message to say something similar to "For any problems or questions about your order, please call ***-***-****." Any help would be appreciated. Thank you, Paul I finally solved my own problem after a lot of online searching.... I defined EMAIL_TEXT_TELEPHONE in english/checkout_process.php. Then in catalog/checkout_process I added this line if ($order->info['payment_method']=="Authorize.net Credit Card AIM") $email_order .= EMAIL_TEXT_TELEPHONE . "\n\n"; It works like a charm. Link to comment Share on other sites More sharing options...
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