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error message when trying Amex card on test transaction mode


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hello Tom and everyone

 

i have been setting this VSP Direct 3.0a with 3D secure up on my site everything went fine until i tired to test an Amex card, i get the following error (on the IE/Firefox address bar):

 

------------error message-----------
https://www.simplythai.co.uk/checkout_payment.php?error_message=The%20vendor%20name%20'simplythai'%20is%20not%20recognised.%20-%20Your+credit+card+could+not+be+authorized+for+this+reason.+Please+correct+any+i
nformation+and+try+again+or+contact+us+for+further+assistance.

-----------end of error message----------

 

www.MyWebsiteXXX.co.uk = replace my actual site

apple = replace my actual vendor name

 

All other transactions i.e. visa, mastercard, solo, switch, delta worked fine with the vendor we use.

 

Also there is one thing I noticed when trying Solo card, this transaction brought 3D Secure page up for me to enter password. IS this correct, i thought only master card and visa will bring this up.

 

please help with the above matters

 

Thank you

 

mangotrees

Edited by mangotrees
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