Jump to content
  • Checkout
  • Login
  • Get in touch

osCommerce

The e-commerce.

Gift Certificate.


Guest

Recommended Posts

Hi

I am having real problems with the gift cert module.

A customer has purchased $100 GC but does not see it anywhere apart from order history.

I tried this on a test run. I purchased a gift cert and sure enough.. there is no additional box in the right menu that will allow me to send it to someone else.

The snapsshot was from about 6 weeks ago from Ian Williams site.

 

I really need some help with this

 

Thanks

Tracy

Link to comment
Share on other sites

Cant edit the previous post!!

ok..

As admin I sent the customer a gift cert using the email gift voucher in the admin section.

As soon as the customer clicked the link in the email and logged in, it said congratulations, you have successfully redeemed your gift voucher blah blah..

 

Now I was told that admin didnt have to do anything when someone bought a GC. But it appears that you do.

 

Is this is how it is supposed to work?

 

Tracy

Link to comment
Share on other sites

have you also made sure that you have enabled the Gift Certificate order total module in admin.

 

If it turns out that you have not then you then have the problem of your customer not having any funds in his GV account. The easiest way to fix this is to use the GV Admin to email him a Gift Voucher which he can then redeem. Witht the funds then in his account he can then email that to some one else.

Trust me, I'm an Accountant.

Link to comment
Share on other sites

As a default the vouchers are put in the queue.  

Have you check the queue?

 

Hi olby

 

Yes.. the queue is always empty.

Even after admin physically sending the voucher the quese is still empty

 

Tracy

Link to comment
Share on other sites

have you also made sure that you have enabled the Gift Certificate order total module in admin.

 

If it turns out that you have not then you then have the problem of your customer not having any funds in his GV account. The easiest way to fix this is to use the GV Admin to email him a Gift Voucher which he can then redeem. Witht the funds then in his account he can then email that to some one else.

 

Hi Ian..

Sorry to be a pain with this.. It has been dragging on a long time I know.

 

I checked in the modules and lo and behold... Im getting

Warning: Failed opening '/home/httpd/vhosts/velvet-cloaks.com/httpdocs/catalog/includes/languages/english/modules/order_total/ot_gv1.php'

 

I dont understand this.

It was working freat when I fist installed it.. Because you helped me.. and we got it working. I havent touched anything in there since.. This is why I cant figure out why the GC is not doing what I know and have seen it do!!

 

Tracy

Link to comment
Share on other sites

Tracy,

 

Is this two questions are one.

 

First, you say the customer purchased a GV. (obviously if it's in order history). The system can be set to put purchased voucher amounts straight into the GV account, or they can be queued for admin approval.

 

Second, re emailing vouchers, what is the query here. When you email a voucher, then there is no admin involvement on redemption it will be in their account.

 

Reasons why the account box won't show.

 

1. You have not enabled the order total module

2. You have not edited column_right.php to add the gv box

Trust me, I'm an Accountant.

Link to comment
Share on other sites

Tracy,

 

Our posts keep crossing :(

 

Please look in /catalog/includes/modules/order_total/

 

and list what files are there.

 

From that we should be able to fix it.

Trust me, I'm an Accountant.

Link to comment
Share on other sites

I dont know how many questions this is..

The GC module is enabled (green light) in the admin section, although there is this error too

Fatal error: Cannot redeclare class ot_gv in /home/httpd/vhosts/velvet-cloaks.com/httpdocs/catalog/includes/modules/order_total/ot_gv1.php on line 13

 

This is the only thing in Order Total!

 

If admin emails a GC then the box in the right menu shows up, but doesnt if the customer buys a GC

 

TRacy

Link to comment
Share on other sites

Hi Ian... (my saviour)

ok in /catalog/includes/modules/order_total/ I have

 

ot_gv.php

ot_lev_members.php

ot_loworderfee.php

ot_orderdiscount.php

ot_shipping.php

ot_subtotal.php

ot_tax.php

ot_total.php

ot_xorderdiscount.php

 

Tracy

Link to comment
Share on other sites

Oops,

 

asked for the wrong directory.

 

The problem is that you have a code file in your languages directory.

 

specifically in

 

includes/languages/english/modules/order_total/

 

the one called ot_gv.php which if you look at it will be a code file (language files are just a series of DEFINE commands)

 

you need to replace this with the language file from the zip file.

 

what I can't understand is the error

Warning: Failed opening '/home/httpd/vhosts/velvet-cloaks.com/httpdocs/catalog/includes/languages/english/modules/order_total/ot_gv1.php'  

This would suggest that you should have a file called ot_gv1.php in

/includes/modules/order_total. but not according to your list.?? which of course should not be there.

Trust me, I'm an Accountant.

Link to comment
Share on other sites

Hi Ian :)

The ot_gv.php straight from the zip file is as follows:

<?php

/*

$Id: ot_gv.php,v 1.0 2002/04/03 23:09:49 hpdl Exp $

 

osCommerce, Open Source E-Commerce Solutions

http://www.oscommerce.com

 

Copyright © 2002 osCommerce

 

Released under the GNU General Public License

*/

 

define('MODULE_ORDER_TOTAL_GV_TITLE', 'Gift Vouchers');

define('MODULE_ORDER_TOTAL_GV_DESCRIPTION', 'Gift Vouchers');

define('SHIPPING_NOT_INCLUDED', ' [shipping not included]');

define('TAX_NOT_INCLUDED', ' [Tax not included]');

define('MODULE_ORDER_TOTAL_GV_USER_PROMPT', 'Tick to use Gift Voucher account balance -> ');

?>

 

This should be code right?

 

T

Link to comment
Share on other sites

That was ot_gv.php

Both server side and within the zip file

 

 

<?php

/*

$Id: ot_gv.php,v 1.0 2002/04/03 23:09:49 hpdl Exp $

 

osCommerce, Open Source E-Commerce Solutions

http://www.oscommerce.com

 

Copyright © 2002 osCommerce

 

Released under the GNU General Public License

*/

 

define('MODULE_ORDER_TOTAL_GV_TITLE', 'Gift Vouchers');

define('MODULE_ORDER_TOTAL_GV_DESCRIPTION', 'Gift Vouchers');

define('SHIPPING_NOT_INCLUDED', ' [shipping not included]');

define('TAX_NOT_INCLUDED', ' [Tax not included]');

define('MODULE_ORDER_TOTAL_GV_USER_PROMPT', 'Tick to use Gift Voucher account balance -> ');

?>

 

:cry:

Link to comment
Share on other sites

Is this what we are looking for?

<?php

/*

$Id: ot_gv.php,v 1.0 2002/04/08 01:13:43 hpdl Exp $

 

osCommerce, Open Source E-Commerce Solutions

http://www.oscommerce.com

 

Copyright © 2002 osCommerce

 

Released under the GNU General Public License

*/

 

class ot_gv {

var $title, $output;

 

function ot_gv() {

$this->code = 'ot_gv';

$this->title = MODULE_ORDER_TOTAL_GV_TITLE;

$this->description = MODULE_ORDER_TOTAL_GV_DESCRIPTION;

$this->user_prompt = MODULE_ORDER_TOTAL_GV_USER_PROMPT;

$this->enabled = MODULE_ORDER_TOTAL_GV_STATUS;

$this->sort_order = MODULE_ORDER_TOTAL_GV_SORT_ORDER;

$this->include_shipping = MODULE_CREDIT_ORDERDISCOUNT_INC_SHIPPING;

$this->include_tax = MODULE_CREDIT_ORDERDISCOUNT_INC_TAX;

$this->credit_class = true;

$this->output = array();

}

 

Tracy

Link to comment
Share on other sites

Umm.. Well I don't know which version I have... but I don't have

catalog/includes/add_application_top.php

 

 

Any ideas..

 

And thank you Ian.... Youre are definately #1

 

Tracy

Link to comment
Share on other sites

Tracy,

 

If you don't which version, what was the name of the install zip file you used for the Credit Class GV. Let me know and I'll be able to point you in the right direction.

Trust me, I'm an Accountant.

Link to comment
Share on other sites

I'm using the discount coupon module and Credit class with a snap shot from 9/10. Every thing seems to be working fine.

 

I was wondering how I could have the coupon code and description show up in the email that's sent to customers, and to myself?

Link to comment
Share on other sites

I use paypal and 2checkout using the table rate shipping method. Could anyone please help me keep the coupon system from charging shipping.

I already have shipping set to false in admin. Not sure what else to do

 

I am using

credit_class_GV_v3.1

and

coupon_v0.93

 

Any help would be appreciated

Link to comment
Share on other sites

If you don't charge a handling fee, and your table rate is based on weight then it should be just as simple as adding 0:0, to the beginning of your table rate defintion in admin->modules->shipping->table rate

Trust me, I'm an Accountant.

Link to comment
Share on other sites

Join the conversation

You can post now and register later. If you have an account, sign in now to post with your account.

Guest
Unfortunately, your content contains terms that we do not allow. Please edit your content to remove the highlighted words below.
Reply to this topic...

×   Pasted as rich text.   Paste as plain text instead

  Only 75 emoji are allowed.

×   Your link has been automatically embedded.   Display as a link instead

×   Your previous content has been restored.   Clear editor

×   You cannot paste images directly. Upload or insert images from URL.

×
×
  • Create New...