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order is processed/confirmed but no paypal payment is made?

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i'm having this prob:

 

a customer can pay for an item and i get an order confirmation BUT my paypal account doesn't receive any payment?

 

am i missing something?

 

thanks for all the help

jg

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i'm having this prob:

 

a customer can pay for an item and i get an order confirmation BUT my paypal account doesn't receive any payment?

 

am i missing something?

 

thanks for all the help

jg

I'm having some problem. I think the problem is when the buyer clicks to paypal, it redirects to paypal site then the order confirmation is sent to admin panel. But the buyer hasn't paid yet. Does anyone know how to fix it?

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I'm having some problem. I think the problem is when the buyer clicks to paypal, it redirects to paypal site then the order confirmation is sent to admin panel. But the buyer hasn't paid yet. Does anyone know how to fix it?

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