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FedEx padding weight


ivalea

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I'm using the fedex real time quotes contribution and I just noticed that when a user gets to the checkout_shipping.php page that it seems to be padding the weight. for instance if a product is 2lbs it is quoting for 5lbs. It seems to be consistenly add 3lbs for every product. I've looked in the fedex1.php file and could find nothing that points to why this is doing this. Any ideas of how to fix this? Thanks in advance!

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I'm using the fedex real time quotes contribution and I just noticed that when a user gets to the checkout_shipping.php page that it seems to be padding the weight. for instance if a product is 2lbs it is quoting for 5lbs. It seems to be consistenly add 3lbs for every product. I've looked in the fedex1.php file and could find nothing that points to why this is doing this. Any ideas of how to fix this? Thanks in advance!

 

 

Yes, I had this problem initially. It's not a FEDEX module problem. If you go into your OSC admin then click on 'Shipping/Packaging' in your Configuration menu you'll see that there is a TARE WEIGHT. This is set to 3 in a stock OSC install. YOu'll want to make this 0 for FEDEX to quote the weight of your product as setup in your products description.

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