sukarya Posted August 3, 2009 Share Posted August 3, 2009 You need to click on the first button to delete the reference file and set up a new one. Jack Did that, clicked on the first button and got the blank page again. Then clicked back on browser, clicked on second button. same thing. went back again and clicked on third button it gave me the a list of files like before. BTW, nono of those times i got an email... :( what should i do as this is an important issue: I think i have the <iframe> malware and must know when it changes files (if fixes did not work...) Quote Installed contributions: Ultimate_SEO, Article Manager 1.5, Dynamic SiteMap 2.0, Infopages, Google SiteMap XMl w/admin 2.1, HeaderTagControler 2.6.1, FCKosc 2.21, X-sell 2.3, Google Analytics Modul, All Products, Page Cache 1.5, EasyPopulate2.7d, Multi Product Manager 2.5, Define Main Page, and probably few others... Link to comment Share on other sites More sharing options...
Jack_mcs Posted August 3, 2009 Author Share Posted August 3, 2009 It could be that's it's timing out. Try excluding everything ecept for one small directory. If it works, that is the problem. If not and the configuation is correct, then it is most likely a server issue. Jack Quote Support Links: For Hire: Contact me for anything you need help with for your shop: upgrading, hosting, repairs, code written, etc. All of My Addons Get the latest versions of my addons Recommended SEO Addons Link to comment Share on other sites More sharing options...
sukarya Posted August 4, 2009 Share Posted August 4, 2009 It could be that's it's timing out. Try excluding everything ecept for one small directory. If it works, that is the problem. If not and the configuation is correct, then it is most likely a server issue. Jack I tested it in 2 ways: 1. Excluded ALL of the direcories - leaving only the files in the ROOT: same symptom. 2. Modified the "Start Directory" to a smaller one (with out any subcats') still same symptom. What do you think would be the SERVER ISSUE; Permissions? I can post my server config details here (its a shared one..)? Quote Installed contributions: Ultimate_SEO, Article Manager 1.5, Dynamic SiteMap 2.0, Infopages, Google SiteMap XMl w/admin 2.1, HeaderTagControler 2.6.1, FCKosc 2.21, X-sell 2.3, Google Analytics Modul, All Products, Page Cache 1.5, EasyPopulate2.7d, Multi Product Manager 2.5, Define Main Page, and probably few others... Link to comment Share on other sites More sharing options...
Jack_mcs Posted August 4, 2009 Author Share Posted August 4, 2009 I tested it in 2 ways:1. Excluded ALL of the direcories - leaving only the files in the ROOT: same symptom. 2. Modified the "Start Directory" to a smaller one (with out any subcats') still same symptom. What do you think would be the SERVER ISSUE; Permissions? I can post my server config details here (its a shared one..)? Server support isn't something covered here. You will need to ask you host to look at the problem. You could also try installing it into a new, blank shop to be sure it is not an installation problem. Of course, if it is the server causing the problem, you won't know if that is what it is or if you are making the same mistake again. Jack Quote Support Links: For Hire: Contact me for anything you need help with for your shop: upgrading, hosting, repairs, code written, etc. All of My Addons Get the latest versions of my addons Recommended SEO Addons Link to comment Share on other sites More sharing options...
smic717394 Posted August 12, 2009 Share Posted August 12, 2009 Hi, My exclusion list includeds "admin/backups" but i just created a backup and on the email i get "Found a new file named admin/backups/db_20090731214640.sql.gz", what is wrong? Yes is listed in the reference file but is on the exclude list. And now its very slow, if there are no changed file is very fast if i change one file, and i run the script, it just opens a blank page. Quote Link to comment Share on other sites More sharing options...
Jack_mcs Posted August 13, 2009 Author Share Posted August 13, 2009 I seem to recall a problem with one site that had files with invalid names, like "abc def.php." Such files will cause the code to fail, most likely. You need to exclude everything except one directory with one file (make one up) and test it. If it is still slow, then it is something on your server. If it runs fine, remove one of the directories from the exclude list and try again. keep going until you find the problem. Jack Quote Support Links: For Hire: Contact me for anything you need help with for your shop: upgrading, hosting, repairs, code written, etc. All of My Addons Get the latest versions of my addons Recommended SEO Addons Link to comment Share on other sites More sharing options...
Guest Posted August 22, 2009 Share Posted August 22, 2009 Jack, thanks for anothert great contribution. I have double checked the file changes of what is a very easy installation, but I am receiving the following error on SiteMonitor>Admin: Warning: opendir(/home/username/public_html) [function.opendir]: failed to open dir: No such file or directory in /home2/doubled1/public_html/admin/includes/functions/sitemonitor_functions.php on line 99 Warning: readdir(): supplied argument is not a valid Directory resource in /home2/doubled1/public_html/admin/includes/functions/sitemonitor_functions.php on line 101 Reference file creation failed. Your assistance is appreciated as always. Larry Quote Link to comment Share on other sites More sharing options...
Jack_mcs Posted August 22, 2009 Author Share Posted August 22, 2009 Warning: opendir(/home/username/public_html) [function.opendir]: failed to open dir: No such file or directory Is "username" your user name? Jack Quote Support Links: For Hire: Contact me for anything you need help with for your shop: upgrading, hosting, repairs, code written, etc. All of My Addons Get the latest versions of my addons Recommended SEO Addons Link to comment Share on other sites More sharing options...
iyah Posted August 29, 2009 Share Posted August 29, 2009 hi, i have been using this great contribution for about a month and all was working fine until today i noticed i can't delete the reference files. Screen goes blank after pressing the button. i changed my admin password and updated that a few days ago and it worked fine after. dont remember if this "catalog/admin/quarantine" was default but is in my exclude box? worse i see new files i dont think i added but may be apart of oscommerce? for example: Found a new file named admin/images/categories/tools.gif Found a new file named admin/images/ani_send_email.gif Found a new file named admin/images/cal_close_small.gif Found a new file named admin/images/cal_date_down.gif Found a new file named admin/images/cal_date_over.gif Found a new file named admin/images/cal_date_up.gif Found a new file named admin/images/cal_del_small.gif Found a new file named admin/images/graph_hbar_blue.gif Found a new file named admin/images/graph_hbar_red.gif Found a new file named admin/images/header_administration.gif Found a new file named admin/images/header_checkout.gif Found a new file named admin/images/header_support.gif Found a new file named admin/images/icon_arrow_right.gif Any ideas? note: i added admin/images to the exclude for a minute then removed it to test. Quote Link to comment Share on other sites More sharing options...
Jack_mcs Posted August 30, 2009 Author Share Posted August 30, 2009 If you can't delete the reference file, the rest probably won't work correctly. If you can't delete it manually (from the server), then that is a server issue and you need to talk to your host. It you can, I can't think of any reason why it would just fail from the script. Be sure you are using the top Update button in SiteMonitor admin. Other than that, it seems it would have to be a server problem. This is especially likely if you didn't change anything and it stopped working. In that case, your host probably made some change that is causing the problem. Jack Quote Support Links: For Hire: Contact me for anything you need help with for your shop: upgrading, hosting, repairs, code written, etc. All of My Addons Get the latest versions of my addons Recommended SEO Addons Link to comment Share on other sites More sharing options...
iyah Posted August 30, 2009 Share Posted August 30, 2009 If you can't delete the reference file, the rest probably won't work correctly. If you can't delete it manually (from the server), then that is a server issue and you need to talk to your host. It you can, I can't think of any reason why it would just fail from the script. Be sure you are using the top Update button in SiteMonitor admin. Other than that, it seems it would have to be a server problem. This is especially likely if you didn't change anything and it stopped working. In that case, your host probably made some change that is causing the problem. Jack Thanks Jack I will uninstall then install again and if the problem persist then I will contact my host. Quote Link to comment Share on other sites More sharing options...
Devak Posted September 3, 2009 Share Posted September 3, 2009 Jack, thanks for anothert great contribution. I have double checked the file changes of what is a very easy installation, but I am receiving the following error on SiteMonitor>Admin: Warning: opendir(/home/username/public_html) [function.opendir]: failed to open dir: No such file or directory in /home2/doubled1/public_html/admin/includes/functions/sitemonitor_functions.php on line 99 Warning: readdir(): supplied argument is not a valid Directory resource in /home2/doubled1/public_html/admin/includes/functions/sitemonitor_functions.php on line 101 Reference file creation failed. Your assistance is appreciated as always. Larry First off I just wanted to say that I am new here. I hope I can jump in and out to help people along the way. I'm not an expert of OScommerce, I'm actually pretty new but I learn quickly. Larry, Check your root directory. Go into your backend (Admin side). Click on 'SiteMonitor' and then click on 'Configure.' Make sure that your 'Start Directory' is the correct root directory for your website(shop). Fix it if it's incorrect and update. Then go to the next step (Click on 'Admin' under 'SiteMonitor' and click on the first Update 'Delete Reference File'.). This should fix your problem. Best Regards, Devin Quote Link to comment Share on other sites More sharing options...
leelee2023 Posted September 5, 2009 Share Posted September 5, 2009 Hi there, As a few have already mentioned within this thread that they've just recieved "Reference file creation failed." by itself when pressing either of the 3 update buttons for the first time. I've also just experienced the same problem, but cannot work out what it's problem is (others mentioned it was to do with it not being configured properly) Admin User, Password, Directory seem fine (although I do have .htaccess to get to the admin page - is that a problem?) My Start Directory is the only thing I'm a bit iffy about - having changed username to be the username i log into my web host with - this should also be correct! Any help would be much appreciated, I think this tool would be very useful indeed (if I managed to get it working :D) Thanks in advance, Lee Quote Link to comment Share on other sites More sharing options...
Jack_mcs Posted September 5, 2009 Author Share Posted September 5, 2009 I wouldn't suggest using the admin login method unless you have to. What is the actual failure message you receive? What is the start directory setting? Jack Quote Support Links: For Hire: Contact me for anything you need help with for your shop: upgrading, hosting, repairs, code written, etc. All of My Addons Get the latest versions of my addons Recommended SEO Addons Link to comment Share on other sites More sharing options...
bradybarrows Posted September 9, 2009 Share Posted September 9, 2009 It's saying home/MyActual Username/public_html isn't valid. Go to admin->tools->Database Backup and the correct path is displayed there. Is it the same (except for the admin part)? Jack Aloha Jack, Excellent contribution but I had to read through the posts until I found the above instruction to get it to work. I had no idea what home/username/public_html meant. I called my host and they were clueless. I suggest in future instructions to add the above instruction so that it helps newbies like me. After I did this SiteMonitor works like a champ. Mahalo. Quote Link to comment Share on other sites More sharing options...
Jack_mcs Posted September 9, 2009 Author Share Posted September 9, 2009 The next version will set that automatically. Although, any host that doesn't know what the server path is can't really call themselves a host. I can only thing they must not have understood the question. Jack Quote Support Links: For Hire: Contact me for anything you need help with for your shop: upgrading, hosting, repairs, code written, etc. All of My Addons Get the latest versions of my addons Recommended SEO Addons Link to comment Share on other sites More sharing options...
bradybarrows Posted September 9, 2009 Share Posted September 9, 2009 The next version will set that automatically. Although, any host that doesn't know what the server path is can't really call themselves a host. I can only thing they must not have understood the question. Jack I was talking to some person from a foreign country and she wanted me to wait on the line while she tried to figure it out and I figured it would be simply easier to read through all the posts in this thread and told her to forget it, and sure enough around page 10 there was the answer. Finding the answer to a problem is probably somewhere in some forum on this site if one has the patience and determination to find it. As Sam just recently told me when I asked him a question, 'Free doesn't mean there isn't any work involved' or something similar. Quote Link to comment Share on other sites More sharing options...
silkvixen Posted September 11, 2009 Share Posted September 11, 2009 It's saying home/MyActual Username/public_html isn't valid. Go to admin->tools->Database Backup and the correct path is displayed there. Is it the same (except for the admin part)? Jack sorry for the lame question but where is it displayed?? i really want to get this set up :) thanks tracy Quote Link to comment Share on other sites More sharing options...
silkvixen Posted September 11, 2009 Share Posted September 11, 2009 never mind found it and it works a treat :) Quote Link to comment Share on other sites More sharing options...
desbrina Posted September 11, 2009 Share Posted September 11, 2009 I'm trying to use but but can't seem to work something out Followed the instructions to set it up Config Below: Always Email: Yes Quarantine Files: No Verbose: Yes Log File: Yes Log File Size: 100000 Delete Reference File: Blank To: My email From: owners email Start Directory: /home/cezandco/cezandco.co.uk Admin Directory: http://cezandco.co.uk/admin Admin Username: my username Admin Password: my password Exclude List: "admin/quarantine", "cgi-bin", "admin/backups", "images", "awstats" When i ran it for the first time via the admin panel it says no mismatches, but any further running it by cron shows every file as being new, and every file as being deleted, even those on the excluded list. Running it via the admin panel shows it as no mismatches The cron is set to run hourly using the following /usr/local/php5/bin/php /home/cezandco/cezandco.co.uk/admin/sitemonitor.php Any idea when cron is giving different result to the admin? Quote Link to comment Share on other sites More sharing options...
Jack_mcs Posted September 11, 2009 Author Share Posted September 11, 2009 If the code is working when running manually, then the code is operating as it should. So it would seem to be a problem with cron but I can't think what that might be. I suggest removing the curl login, unless that is required, and excluding everything except for one small directory. If it works at that point, you can make changes and locate the problem. If it still fails, it is probably server related and I don't have a way of testing that. Jack Quote Support Links: For Hire: Contact me for anything you need help with for your shop: upgrading, hosting, repairs, code written, etc. All of My Addons Get the latest versions of my addons Recommended SEO Addons Link to comment Share on other sites More sharing options...
desbrina Posted September 11, 2009 Share Posted September 11, 2009 do you mean the admin username/password, if so when i remove it it replaces it with the database user/pass Quote Link to comment Share on other sites More sharing options...
desbrina Posted September 11, 2009 Share Posted September 11, 2009 (edited) I think i've found the source of the problem. For some reason when ran by cron its trying to read the references file from / instead of /cezandco/cezandco.co.uk/admin Once i'd copied the file from admin and put it into root it ran fine, though it seems to be ignoring the backups directory and reporting new files in it when its not supposed to Edited September 11, 2009 by desbrina Quote Link to comment Share on other sites More sharing options...
Jack_mcs Posted September 11, 2009 Author Share Posted September 11, 2009 Then you've made a mistake in the installation since SiteMonitor, and all of its files, should be in admin. Jack Quote Support Links: For Hire: Contact me for anything you need help with for your shop: upgrading, hosting, repairs, code written, etc. All of My Addons Get the latest versions of my addons Recommended SEO Addons Link to comment Share on other sites More sharing options...
desbrina Posted September 12, 2009 Share Posted September 12, 2009 Any idea whats likely to be causing the problem? Quote Link to comment Share on other sites More sharing options...
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