cgchris99 Posted July 20, 2006 Share Posted July 20, 2006 Today I had a problem that no UPS rates were being displayed. I am not using the new XML module, just the old standard one. Any ideas on what to check. Quote Link to comment Share on other sites More sharing options...
Guest Posted July 20, 2006 Share Posted July 20, 2006 Same problem with me-seems to have quit working in just the last hour or two. All settings look fine and I havent changed anything? Quote Link to comment Share on other sites More sharing options...
Guest Posted July 20, 2006 Share Posted July 20, 2006 Same problem here :-/ UPS must have modified something that killed the module. This is not good! Quote Link to comment Share on other sites More sharing options...
Poolio Posted July 20, 2006 Share Posted July 20, 2006 Same problem here :-/ UPS must have modified something that killed the module. This is not good! I am experiencing the same problem with the basic (non-xml) setup. Our site has not changed yet UPS quotes are dead on both the frontend and the admin side (I added UPS quotes to the admin order form). I have talked to UPS and was instructed to send an email to tech support which I did. I have also talked to a CRELoaded tech support guy and they knew nothing of the problem. I will update this forum if I learn anything new. Jonathan Quote Link to comment Share on other sites More sharing options...
dootch Posted July 20, 2006 Share Posted July 20, 2006 Down here as well no changes made Quote Link to comment Share on other sites More sharing options...
gmessner Posted July 20, 2006 Share Posted July 20, 2006 We are experiencing the same problem and are looking into it. Please post if you have any helpful information. Quote Link to comment Share on other sites More sharing options...
Chris Dunning Posted July 20, 2006 Share Posted July 20, 2006 UPS has been saying for some time that the old method would stop working - you need to upgrade to the XML method. There's a module in the contributions section that can handle it: http://www.oscommerce.com/community/contri.../search,ups+xml Quote Chris Dunning osCommerce, Contributions Moderator Team Please do not send me PM! I do not read or answer these often. Use the email button instead! I do NOT support contributions other than my own. Emails asking for support on other people's contributions will be ignored. Ask in the forum or contact the contribution author directly. Link to comment Share on other sites More sharing options...
Poolio Posted July 20, 2006 Share Posted July 20, 2006 Our UPS quotes are back up, Now the question is how long do we have until they go down for good? Is the old method definitely going to be dropped from the UPS site? Are we talking days, weeks, months?? Hopefully the UPS folks will have that information. Quote Link to comment Share on other sites More sharing options...
Anne Gaudette Posted July 20, 2006 Share Posted July 20, 2006 Our UPS quotes are back up, Now the question is how long do we have until they go down for good? Is the old method definitely going to be dropped from the UPS site? Are we talking days, weeks, months?? Hopefully the UPS folks will have that information. UPS Contact info: Inside the United States Customer Service 1-800-PICK-UPS (742-5877) - Domestic Services 1-800-782-7892 - Intl. Export / Import Services 1-800-833-0056 - TTY/TDD Access for the Hearing Impaired Internet Technical Support (link to) http://www.ups.com/content/us/en/contact/tech_support.html Quote Link to comment Share on other sites More sharing options...
cgchris99 Posted July 20, 2006 Author Share Posted July 20, 2006 If anyone hears how long we have, please post. Since it's working, I'm off to install the XML module Quote Link to comment Share on other sites More sharing options...
Poolio Posted July 25, 2006 Share Posted July 25, 2006 I received this reply from UPS: Thank you for your email. While the UPS Datastream Tool is slated for sunset no date has yet been set for deprecation. For this reason UPS will continue supporting the Datastreaming, HTML, and XML Tools. Having said this, we encourage you to review the current list of OnLine Tools at the following link: http://www.ups.com/content/us/en/bussol/of...gy/automated_sh ipping/online_tools.html and we would also encourage you to contact your UPS Account Representative to help find a solution that will fit your needs moving forward. We hope this information clarifies this matter. Please let us know if we can be of further assistance. Thank You, Chris Cardello UPS OnLine Tools UPS Third Level Production Support [email protected] If anyone hears how long we have, please post.Since it's working, I'm off to install the XML module Quote Link to comment Share on other sites More sharing options...
stryct9 Posted July 28, 2006 Share Posted July 28, 2006 Has anyone tried the XML feed? I used the the contribution - http://www.oscommerce.com/community/contri.../search,ups+xml. It seems to be giving me the methods but no price attached? Has anyone had this problem? I am using php 5.0 / 2.2-MS2 and have a canadian store. Quote Link to comment Share on other sites More sharing options...
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