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osCommerce

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Frustrated :(


kenfeyl

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PREFACE: I meant to post this as a reply to the IPN support thread. Unfortunately, I erred and it seems I cannot correct it. If possible, please relocate my message there. Thank you.

 

Hi everyone,

 

Thanks for all the excellent work on this module. Unfortunately, I'm having a weird problem.

 

Customers can successfully order from my site using the IPN module. However, while orders do show up in the Customers/Orders tab, no notifications show up in Customers/PayPal IPN. Also, all orders' statuses always remain at "Status: Pending" despite my getting ridiculous numbers of IPN update e-mails. In Customers/Orders, the status never updates, even when I complete payment or refund the order in PayPal. After clicking on the order in Customers/Orders, it says:

 

Transaction Activity

Date Status Details Action Gross Fee Net Amount

No PayPal Transaction Information Available (f702c916acd790a801a4d945c0179801)

 

Any ideas on how I can begin to debug this?

Edited by kenfeyl
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