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Got a problem w/ Paypal


shayrgob

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hey, I installed paypal website payments pro but I'm having a slight problem. When the customer goes through the transaction proccess and chooses to pay w/ paypal, they get this error:

 

Authorization Failed

 

This transaction is invalid. Please return to the recipient's website to complete your transaction using their regular checkout flow.

 

What could the problem be?

 

I'm thinking that it might have something to do w/ the API signature but I'm not sure. I do have a signature provided from paypal but I didn't do anything with it. Am I supposed to?

 

thanks

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  • 2 weeks later...
hey, I installed paypal website payments pro but I'm having a slight problem. When the customer goes through the transaction proccess and chooses to pay w/ paypal, they get this error:

 

Authorization Failed

 

This transaction is invalid. Please return to the recipient's website to complete your transaction using their regular checkout flow.

 

What could the problem be?

 

I'm thinking that it might have something to do w/ the API signature but I'm not sure. I do have a signature provided from paypal but I didn't do anything with it. Am I supposed to?

 

thanks

 

Are you using the live or sandbox certificate? Also, is your setup enabled for live or sandbox? Any mismatch could potentially result in this error.

Also, do you have any Paypal logs I could look at to determine more specifically the reason for failure?

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