Rayzak Posted October 21, 2005 Share Posted October 21, 2005 It is weird - some orders go trough, some does not. Often getting emails from customers that they are unable to add item to cart, or they unable to login in to my account - they always bounced to the login screen. Does anyone had any problems like this before or have any idea what could it be? Link to comment Share on other sites More sharing options...
ramshacklejones Posted October 21, 2005 Share Posted October 21, 2005 It is weird - some orders go trough, some does not.Often getting emails from customers that they are unable to add item to cart, or they unable to login in to my account - they always bounced to the login screen. Does anyone had any problems like this before or have any idea what could it be? I am having the same sort of problem... Orders are processed through paypal, and the payment is processed, but the order doesn't show up in the Admin console... unfortunately I have no idea what it could be either. Any suggestions or links to contributions/threads about correcting this would be greatly appreciated... Newmind Group Link to comment Share on other sites More sharing options...
Rayzak Posted October 22, 2005 Author Share Posted October 22, 2005 No, I don't have a problem that order is not under admin cp. If customer ordered something orders are there, where they are supposed to be. Just some customers unable to add item to card, or checkout. Like me, I able to do it. Probably some security setting on some customer's PC's or firewalls. But they should not make any problem to checkout - it is weird. PS. - ram, try to install latest PayPal contribution, it should work. Link to comment Share on other sites More sharing options...
Rayzak Posted December 22, 2005 Author Share Posted December 22, 2005 So far, most of the customers having trouble who are using computers at work. Probably this is the firewall issue - does anyone have any idea what could it be? Link to comment Share on other sites More sharing options...
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