Carbon Posted September 10, 2005 Share Posted September 10, 2005 Hi, I haven't changed any settings or altered any files that deal with sending emails but suddenly all emails are being sent with a garbled message body (headers etc are ok). I first noticed this when I did a test puchase using osCommerce and both the email sent to the customer and to myself confirming the order was garbled. Then I sent an email to myself using the phpBB2 forum and the same thing. This had lead me to believe that the problem may lie with the sendmail function of PHP. Email auto-responders from my site still work and sending regular email through my smtp server on my site works. here is a test email... Return-Path: <[email protected]> Received: from aamta02-winn.ispmail.ntl.com ([81.103.221.35]) by mta05-winn.ispmail.ntl.com with ESMTP id <20050910121336.PVBR12537.mta05-winn.ispmail.ntl.com@aamta02-winn.ispmail.ntl.com> for <[email protected]>; Sat, 10 Sep 2005 13:13:36 +0100 Received: from mailforward.freeparking.com ([72.1.201.141]) by aamta02-winn.ispmail.ntl.com with ESMTP id <20050910121335.UDNO14541.aamta02-winn.ispmail.ntl.com@mailforward.freeparking.com> for <[email protected]>; Sat, 10 Sep 2005 13:13:35 +0100 Received: from [67.15.32.16] (helo=spartan.xssl.net) by mailforward.freeparking.com with esmtp (Exim 4.51 #4 (Debian)) id 1EE4Ed-0003cO-TL for <[email protected]>; Sat, 10 Sep 2005 08:13:32 -0400 X-ClientAddr: 127.0.0.1 Received: from microbuild.com (localhost.localdomain [127.0.0.1]) by spartan.xssl.net (8.12.11/8.12.11) with ESMTP id j8ACDNPl009094 for <[email protected]>; Sat, 10 Sep 2005 13:13:23 +0100 Received: (from abailey0705@localhost) by microbuild.com (8.12.11/8.12.11/Submit) id j8ACDNKd009092; Sat, 10 Sep 2005 13:13:23 +0100 Date: Sat, 10 Sep 2005 13:13:23 +0100 Message-Id: <[email protected]> To: "Fred Bloggs" <[email protected]> Subject: Order Process From: "Microbuild" <[email protected]> MIME-Version: 1.0 X-Mailer: osCommerce Mailer Content-Type: text/plain; charset="iso-8859-1" Content-Transfer-Encoding: 7bit Mime-Version: 1.0 Content-Type: text/plain; charset=UTF-8 Content-Transfer-Encoding: BASE64 X-xssl.net-MailScanner-Information: Please contact the ISP for more information X-xssl.net-MailScanner: Found to be clean X-MailScanner-From: [email protected] TWljcm9idWlsZAotLS0tLS0tLS0tLS0tLS0tLS0tLS0tLS0tLS0tLS0tLS0tLS0tLS0tLS0tLS0t LS0tLS0tLS0KT3JkZXIgTnVtYmVyOiA4CkRldGFpbGVkIEludm9pY2U6IGh0dHBzOi8vd3d3Lm1p Y3JvYnVpbGQuY29tL21pY3JvYnVpbGQvY2F0YWxvZy9hY2NvdW50X2hpc3RvcnlfaW5mby5waHA/ b3JkZXJfaWQ9OApEYXRlIE9yZGVyZWQ6IFNhdHVyZGF5IDEwIFNlcHRlbWJlciwgMjAwNQoKdGVz dCBwdXJjaGFzZQoKUHJvZHVjdHMKLS0tLS0tLS0tLS0tLS0tLS0tLS0tLS0tLS0tLS0tLS0tLS0t LS0tLS0tLS0tLS0tLS0tLS0tCjEgeCBFbGl0ZSBTeXN0ZW0gKEJsYWNrKSA9IMKjNjk5Ci0tLS0t LS0tLS0tLS0tLS0tLS0tLS0tLS0tLS0tLS0tLS0tLS0tLS0tLS0tLS0tLS0tLS0tLQpTdWItVG90 YWw6IMKjNjk5CkZsYXQgUmF0ZSAoQmVzdCBXYXkpOiDCozAKVkFUOiDCozEwNApUb3RhbDogwqM2 OTkKCkRlbGl2ZXJ5IEFkZHJlc3MKLS0tLS0tLS0tLS0tLS0tLS0tLS0tLS0tLS0tLS0tLS0tLS0t LS0tLS0tLS0tLS0tLS0tLS0tCkFjbWUgSW5jCkZyZWQgQmxvZ2dzCjEgV2F5IFN0cmVldApVcHRv d24KTWV0cm9wb2xpcywgU08xMTJQWApIYW1wc2hpcmUsIFVuaXRlZCBLaW5nZG9tCgpCaWxsaW5n IEFkZHJlc3MKLS0tLS0tLS0tLS0tLS0tLS0tLS0tLS0tLS0tLS0tLS0tLS0tLS0tLS0tLS0tLS0t LS0tLS0tCkFjbWUgSW5jCkZyZWQgQmxvZ2dzCjEgV2F5IFN0cmVldApVcHRvd24KTWV0cm9wb2xp cywgU08xMTJQWApIYW1wc2hpcmUsIFVuaXRlZCBLaW5nZG9tCgpQYXltZW50IE1ldGhvZAotLS0t LS0tLS0tLS0tLS0tLS0tLS0tLS0tLS0tLS0tLS0tLS0tLS0tLS0tLS0tLS0tLS0tLS0KQ2FzaCBv biBEZWxpdmVyeQoKCg== The very last lines are the garbled default email received by the customer after a test purchase. Any help would be greatly appreciated. Cheers Carbon Link to comment Share on other sites More sharing options...
Guest Posted September 10, 2005 Share Posted September 10, 2005 email options on the admin panel (like transport method) are all matching your host's settings? Link to comment Share on other sites More sharing options...
Carbon Posted September 10, 2005 Author Share Posted September 10, 2005 email options on the admin panel (like transport method) are all matching your host's settings? <{POST_SNAPBACK}> yep... the "overiding" fact is that it all worked the day before. I spent the day doing some cosmetic work (nothing to do with email) then BAM!.. plus don't forget this also has affected my phpBB2 forum which has been running for a month. The common denominator is SENDMAIL any ideas? Carbon Link to comment Share on other sites More sharing options...
Carbon Posted September 10, 2005 Author Share Posted September 10, 2005 There is GOOD NEWS ... (about time!) I registered on my forum (phpBB2) and made a test purchase (OSC) using my hotmail account and all confirmation emails came through ok... now these where viewed using the hotmail.com website... is it possible that somehow my outlook email settings got changed to some setting that I can't find (and believe me I've looked... even though I haven't changed a setting in years)? Carbon I'll re-test with my normal email ----- re-tested.. still not legible in outlook Link to comment Share on other sites More sharing options...
Carbon Posted September 11, 2005 Author Share Posted September 11, 2005 Picked up my mail from my ISP website rather than letting outlook download them, and BAD NEWS... they are scrambled too. At least I can rule out my computer and outlook. Again everything points to SENDMAIL but my host tells me that sendmail is a server wide function and would therefore affect all sites on my server. Is this true? I'm no expert, and I'm new to all this server stuff but common sense tells me that something has changed their end that is affecting the way email body text is being encoded for any applications that uses sendmail. All other email (smtp, responders and aliases) work fine. I hope someone comes up with an answer soon as I can't continue development until this is resolved Cheers Carbon Link to comment Share on other sites More sharing options...
Carbon Posted September 11, 2005 Author Share Posted September 11, 2005 For testing purposes I switched osc to use html email in the admin/configuration/email section. The first test email came through like this... --=_af740aeca8635444b33d9ef5a7c57d63 Content-Type: text/plain; charset="iso-8859-1" Content-Transfer-Encoding: 7bit Microbuild ------------------------------------------------------ Order Number: 13 Detailed Invoice: https://www.microbuild.com/microbuild/catalog/account_history_info.php?order_id=13 Date Ordered: Sunday 11 September, 2005 test purchase using html email Products ------------------------------------------------------ 1 x Elite System (Silver) = ?699 ------------------------------------------------------ Sub-Total: ?699 Flat Rate (Best Way): ?0 VAT: ?104 Total: ?699 Delivery Address ------------------------------------------------------ Acme Inc Fred Bloggs 1 Way Street Uptown Metropolis, SO112PX Hampshire, United Kingdom Billing Address ------------------------------------------------------ Acme Inc Fred Bloggs 1 Way Street Uptown Metropolis, SO112PX Hampshire, United Kingdom Payment Method ------------------------------------------------------ Cash on Delivery --=_af740aeca8635444b33d9ef5a7c57d63 Content-Type: text/html; charset="iso-8859-1" Content-Transfer-Encoding: quoted-printable Microbuild<br>------------------------------------------------------<br>Ord= er Number: 13<br>Detailed Invoice: https://www.microbuild.com/microbuild/ca= talog/account_history_info.php?order_id=3D13<br>Date Ordered: Sunday 11 Sep= tember, 2005<br><br>test purchase using html email<br><br>Products<br>-----= -------------------------------------------------<br>1 x Elite System (Silv= er) =3D =A3699<br>------------------------------------------------------<br= >Sub-Total: =A3699<br>Flat Rate (Best Way): =A30<br>VAT: =A3104<br>Total: = =A3699<br><br>Delivery Address<br>-----------------------------------------= -------------<br>Acme Inc<br>Fred Bloggs<br>1 Way Street<br>Uptown<br>Metro= polis, SO112PX<br>Hampshire, United Kingdom<br><br>Billing Address<br>-----= -------------------------------------------------<br>Acme Inc<br>Fred Blogg= s<br>1 Way Street<br>Uptown<br>Metropolis, SO112PX<br>Hampshire, United Kin= gdom<br><br>Payment Method<br>---------------------------------------------= ---------<br>Cash on Delivery<br><br> --=_af740aeca8635444b33d9ef5a7c57d63-- Fq:ߞ8wןz I'd accidentally selected "cash on delivery" but wanted to use a credit card so I ran the test again only this time the email was blank, there was loads of garbled text in the source but the actual email you read was blank. Hope this helps someone suss out what's going on. Carbon Link to comment Share on other sites More sharing options...
Carbon Posted September 11, 2005 Author Share Posted September 11, 2005 Hi there, To help us solve the problem when email sent from osc or phpbb2 (not normal email) gets incorrectly encoded I have cut&pasted a before and after of identical test transactions from osc. Here's the BEFORE... -------->8-------- To: "Andrew Bailey" <[email protected]> Subject: Order Process From: "Microbuild" <[email protected]> MIME-Version: 1.0 X-Mailer: osCommerce Mailer Content-Type: text/plain; charset="iso-8859-1" X-xssl.net-MailScanner-Information: Please contact the ISP for more information X-xssl.net-MailScanner: Found to be clean X-MailScanner-From: [email protected] Content-Transfer-Encoding: quoted-printable X-MIME-Autoconverted: from 8bit to quoted-printable by spartan.xssl.net id j88I3XcV029018 Microbuild ------------------------------------------------------ Order Number: 5 Detailed Invoice: https://www.microbuild.com/microbuild/catalog/account_h= istory_info.php?order_id=3D5 Date Ordered: Thursday 08 September, 2005 test purchase of elite system Products ------------------------------------------------------ 1 x Elite System (Elite System) =3D =A3699 ------------------------------------------------------ Sub-Total: =A3699 Flat Rate (Best Way): =A30 VAT: =A3104 Total: =A3699 Delivery Address ------------------------------------------------------ Microbuild Andrew Bailey 1 Way Street Uptown Metropolis, SO112PX Hampshire, United Kingdom Billing Address ------------------------------------------------------ Microbuild Andrew Bailey 1 Way Street Uptown Metropolis, SO112PX Hampshire, United Kingdom Payment Method ------------------------------------------------------ Credit Card --------------->8------------- ...and here's the AFTER... --------------->8------------- To: "Andrew Bailey" <[email protected]> Subject: Order Process From: "Microbuild" <[email protected]> MIME-Version: 1.0 X-Mailer: osCommerce Mailer Content-Type: text/plain; charset="iso-8859-1" Content-Transfer-Encoding: 7bit Mime-Version: 1.0 Content-Type: text/plain; charset=UTF-8 Content-Transfer-Encoding: BASE64 X-xssl.net-MailScanner-Information: Please contact the ISP for more information X-xssl.net-MailScanner: Found to be clean X-MailScanner-From: [email protected] TWljcm9idWlsZAotLS0tLS0tLS0tLS0tLS0tLS0tLS0tLS0tLS0tLS0tLS0tLS0tLS0tLS0tLS0t LS0tLS0tLS0KT3JkZXIgTnVtYmVyOiAxMApEZXRhaWxlZCBJbnZvaWNlOiBodHRwczovL3d3dy5t aWNyb2J1aWxkLmNvbS9taWNyb2J1aWxkL2NhdGFsb2cvYWNjb3VudF9oaXN0b3J5X2luZm8ucGhw P29yZGVyX2lkPTEwCkRhdGUgT3JkZXJlZDogU2F0dXJkYXkgMTAgU2VwdGVtYmVyLCAyMDA1Cgp0 ZXN0IHB1cmNoYXNlIChwbGVhc2UgbGV0IGl0IHdvcmspCgpQcm9kdWN0cwotLS0tLS0tLS0tLS0t LS0tLS0tLS0tLS0tLS0tLS0tLS0tLS0tLS0tLS0tLS0tLS0tLS0tLS0KMSB4IEVsaXRlIFN5c3Rl bSAoQmxhY2spID0gwqM2OTkKLS0tLS0tLS0tLS0tLS0tLS0tLS0tLS0tLS0tLS0tLS0tLS0tLS0t LS0tLS0tLS0tLS0tLS0tClN1Yi1Ub3RhbDogwqM2OTkKRmxhdCBSYXRlIChCZXN0IFdheSk6IMKj MApWQVQ6IMKjMTA0ClRvdGFsOiDCozY5OQoKRGVsaXZlcnkgQWRkcmVzcwotLS0tLS0tLS0tLS0t LS0tLS0tLS0tLS0tLS0tLS0tLS0tLS0tLS0tLS0tLS0tLS0tLS0tLS0KTWljcm9idWlsZApBbmRy ZXcgQmFpbGV5CjEgV2F5IFN0cmVldApVcHRvd24KTWV0cm9wb2xpcywgU08xMTJQWApIYW1wc2hp cmUsIFVuaXRlZCBLaW5nZG9tCgpCaWxsaW5nIEFkZHJlc3MKLS0tLS0tLS0tLS0tLS0tLS0tLS0t LS0tLS0tLS0tLS0tLS0tLS0tLS0tLS0tLS0tLS0tLS0tCk1pY3JvYnVpbGQKQW5kcmV3IEJhaWxl eQoxIFdheSBTdHJlZXQKVXB0b3duCk1ldHJvcG9saXMsIFNPMTEyUFgKSGFtcHNoaXJlLCBVbml0 ZWQgS2luZ2RvbQoKUGF5bWVudCBNZXRob2QKLS0tLS0tLS0tLS0tLS0tLS0tLS0tLS0tLS0tLS0t LS0tLS0tLS0tLS0tLS0tLS0tLS0tLS0tCkNhc2ggb24gRGVsaXZlcnkKCgo= ----------------->8--------------- You can clearly see that "something" has now ADDED these lines..... Content-Transfer-Encoding: 7bit Mime-Version: 1.0 Content-Type: text/plain; charset=UTF-8 Content-Transfer-Encoding: BASE64 and REMOVED these lines..... Content-Transfer-Encoding: quoted-printable X-MIME-Autoconverted: from 8bit to quoted-printable by spartan.xssl.net id j88I3XcV029018 This, I beleive is what is causing the problem. I don't know what has changed to make this happen as the only "work" I did on my site between the "before" and the "after" was.... 1: Added a modified copy of "shopping_cart.php" to my nav-sidebar. which I have rolled back to test and can rule out. 2: Modded application_top.php slightly to display product-name instead of product-model in the breadcrumb nav. Again I have rolled this change back and can rule it out as the cause. 3: Added UK zones (like HAMP for Hampshire) to the zones configuration manually using correct data inputted through the admin interface. None of the above could have caused this problem to happen, and of course there's the fact that this problem also affects my forum which hasn't been changed in two weeks. I hope this information proves useful cheers Andy microbuild.com BTW: The ? signs were correct in the actual "before" email but must of got scrambled by pasting into notepad. cheers Carbon Link to comment Share on other sites More sharing options...
Carbon Posted September 12, 2005 Author Share Posted September 12, 2005 Hi, Turns out that the "php local.ini" file was corrupted. Don't ask me how as I couldn't even tell you where it is but luckily for me an upstanding member of my host company decided to tackle the problem and found the solution. Thanks to all that offered help Carbon Link to comment Share on other sites More sharing options...
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