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Help with Worldpay! (Secure Payment) (pleasee!!)


obaluba

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Hi,

 

I have installed the worldpay module version 1.8 from the contributions. I have everything setup in worldpay admin as per the instructions, but when I try and test purchase something I get the following:

 

Secure Payment Page

Sorry, there was an error in processing this transaction:

The information sent from the merchant's site is invalid or incomplete. Please send the following information to the merchant:

The transaction cannot be processed due to one or more of the following:

 

the installation ID field is blank or contains invalid characters

a different submission protocol is required. For instance, a more secure submission may be required

the installation number is invalid

 

I have checked the select junior ID and appears to be correct, I am using HTTP not HTTPS!

 

any help would be gratefully received!!

 

please help! :(

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Hi Rob,

 

Your installation id is not the same as your company id.

 

Log into your worldpay admin and scroll right down to the bottom of the page and you will see a column entitled 'Installation ID'. This is the number you need.

 

Mark

Lifes a bitch, then you marry one, then you die!

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