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### POINTS AND REWARDS MODULE V1.00 ###

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Hello all,

 

Just installed the latest version (V2.1rc2a_1) and like it a lot - but there is a bug that I have not been able to find answer to in this forum.

 

It is occuring when a customer should check out an order and load the checkout_payment.php. This page does NOT fully load.

 

It happens only when a customer has reached the number of points so that he can redeem.

 

Any help is very greatful!

 

 

I had this problem when I installed the contribution a while back.

 

Unfortunatly I am unsure how I rectified the problem (sorry I know it won't help). I know the bare basics of PHP, but I can first remember when I installed it and overcame the issue by setting changing settings and turning others off within the admin panel.

 

I know it is a limited answer but by pulling up the payment page in one tab or browser and your admin in another tab or browser and fiddle about with the settings one by one and keep refreshing the payment page.

 

It was maybe resolved by editing some code required for the PayPal IPN module that I used, but cannot be sure?

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Hi

 

I need some help with this

Just installed the contribution. V2.1rc2a

 

Admin section works fine (seamingly)

 

But I am getting this error at the front end

 

Fatal error: Cannot redeclare tep_get_shopping_points() (previously declared in /home/omnia/public_html/includes/functions/redemptions.php:17) in /home/omnia/public_html/includes/functions/redemptions.php on line 43

 

 

Anybody can shed some light?

 

Thanks

Jim

Edited by autoperfection

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Hi

 

I have been using this add on and it work great, until 2010 where i realized all purchases doesn't automatically have pending point in admin page that awaiting for approval. I ve checked the phpMyadmin, the pending point doesn't go into the table of customers_points_pending.

 

Has anyone experience this before?? What possibly has gone wrong??

 

Thanks

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Hi

 

I have been using this add on and it work great, until 2010 where i realized all purchases doesn't automatically have pending point in admin page that awaiting for approval. I ve checked the phpMyadmin, the pending point doesn't go into the table of customers_points_pending.

 

Has anyone experience this before?? What possibly has gone wrong??

 

Thanks

 

Finally i recalled what have done during my year-end promotion: i disabled points for Special/Discounted Product, and this apparently disabled the point for all the products.

 

I enabled back the point for special product, the pending point work fine now, the issue now is i am forced to give point to special/discounted product coz i can't disabled it anymore, else the whole point system is not working ><

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Finally i recalled what have done during my year-end promotion: i disabled points for Special/Discounted Product, and this apparently disabled the point for all the products.

 

I enabled back the point for special product, the pending point work fine now, the issue now is i am forced to give point to special/discounted product coz i can't disabled it anymore, else the whole point system is not working ><

 

 

i got it solved by editing the code in checkout process.php

 

From:

 

#### Points/Rewards Module V2.1rc2a balance customer points BOF ####

if ((USE_POINTS_SYSTEM == 'true') && (USE_REDEEM_SYSTEM == 'true')) {

// customer pending points added

if ($order->info['total'] > 0) {

$points_toadd = get_points_toadd($order);

$points_comment = 'TEXT_DEFAULT_COMMENT';

$points_type = 'SP';

if ((get_redemption_awards($customer_shopping_points_spending) == true) && ($points_toadd >0)) {

tep_add_pending_points($customer_id, $insert_id, $points_toadd, $points_comment, $points_type);

}

}

 

take out the "&& (USE_REDEEM_SYSTEM == 'true')"

 

and become:

 

#### Points/Rewards Module V2.1rc2a balance customer points BOF ####

if ((USE_POINTS_SYSTEM == 'true')) {

// customer pending points added

if ($order->info['total'] > 0) {

$points_toadd = get_points_toadd($order);

$points_comment = 'TEXT_DEFAULT_COMMENT';

$points_type = 'SP';

if ((get_redemption_awards($customer_shopping_points_spending) == true) && ($points_toadd >0)) {

tep_add_pending_points($customer_id, $insert_id, $points_toadd, $points_comment, $points_type);

}

}

 

 

It work fine now. ^^

 

Thanks

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Thanks for the advice, i got it solved, it is the global register issue.

 

:angry:

 

 

Haha, what a pain..

 

hi day2

 

is there any chance you could let me know how did you work this out? global register issue??

 

i`m having the same problem - checkout_payment is working fine but there is no sign of points being deducted in the checkout_confirmation :(

 

hope u will be able to help

 

thanks

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hi day2

 

is there any chance you could let me know how did you work this out? global register issue??

 

i`m having the same problem - checkout_payment is working fine but there is no sign of points being deducted in the checkout_confirmation :(

 

hope u will be able to help

 

thanks

 

ps. this is not an issue of expiry date or the "enable restrictions" - as pointed in the previous posts :(

 

funny enough it was working so far...

 

any advice???

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When a customer with any amount of points gets to the checkout_payment.php, he gets a Fatal error: Call to a member function show_total() on a non-object in xxxxxxxxxxxxxx/public_html/includes/functions/redemptions.php on line 341. If he has no points its ok.

 

The line looks like this: if ((POINTS_MIN_AMOUNT == '') || ($cart->show_total() >= POINTS_MIN_AMOUNT) ) {

 

 

Whole section:

if (($customer_shopping_points = tep_get_shopping_points()) && $customer_shopping_points > 0) {

if (get_redemption_rules($order) && (get_points_rules_discounted($order) || get_cart_mixed($order))) {

if ($customer_shopping_points >= POINTS_LIMIT_VALUE) {

if ((POINTS_MIN_AMOUNT == '') || ($cart->show_total() >= POINTS_MIN_AMOUNT) ) {

if (tep_session_is_registered('customer_shopping_points_spending')) tep_session_unregister('customer_shopping_points_spending');

 

$max_points = calculate_max_points($customer_shopping_points);

if ($order->info['total'] > tep_calc_shopping_pvalue($max_points)) {

$note = '<br /><small>' . TEXT_REDEEM_SYSTEM_NOTE .'</small>';

}

 

$customer_shopping_points_spending = $max_points;

Edited by Toorqs

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When a customer with any amount of points gets to the checkout_payment.php, he gets a Fatal error: Call to a member function show_total() on a non-object in xxxxxxxxxxxxxx/public_html/includes/functions/redemptions.php on line 341. If he has no points its ok.

 

Solved this one, had something to with the refferal code that was added at the end..

 

New problem however. Everything seems to be working well, except when a customer gets to the checkout_payment.php it lists the correct points, but where he can check for "clich here to use max points etc etc." the points lists as 0. I have tried all sorts of settings, and it shouldnt be anything wrong there. Ill fo some searching in these 100 something pages, but if someone has a quick fix, it would be apreciated.

Edited by Toorqs

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Solved this one, had something to with the refferal code that was added at the end..

 

New problem however. Everything seems to be working well, except when a customer gets to the checkout_payment.php it lists the correct points, but where he can check for "clich here to use max points etc etc." the points lists as 0. I have tried all sorts of settings, and it shouldnt be anything wrong there. Ill fo some searching in these 100 something pages, but if someone has a quick fix, it would be apreciated.

 

Turns out it wasn't solved aferall, i think those 2 errors must be connected somehow. Im back to getting a ../includes/functions/redemptions.php on line 341 error in the checkout_payment.php

 

again, this error only occurs when redemtion is enabled and customer have any points..

 

If there are anyone that can help out, then please!

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ok, the above errors are fixed. Another one has come up.

 

Whenever i try to checkout, using any number of alloved points, the sum gets way to small. A 10.000$ item will list as 7$..

 

i could swear i saw someone else with the same problem, but i cant seem to find it now.

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Just want to ask where to edit the calculation of pending points. Because aside from shipping and tax, i have other charges like shipping insurance, low order fee, etc. I dont want to include the cost of these other charges when computing for pending points. I already changed my code in /includes/functions/redemptions.php to this:

 

// products pending points to add.
 function get_points_toadd($order) {

  if ($order->info['total'] > 0) {
	  if ((USE_POINTS_FOR_SHIPPING == 'false') && (USE_POINTS_FOR_TAX == 'false'))
	  $points_toadd = $order->info['total'] - $order->info['shipping_cost'] - $order->info['tax'] - $order->info['paypal_fee'] - $order->info['insurance'];
	  else if ((USE_POINTS_FOR_SHIPPING == 'false') && (USE_POINTS_FOR_TAX == 'true'))
	  $points_toadd = $order->info['total'] - $order->info['shipping_cost'] - $order->info['paypal_fee'] - $order->info['insurance'];
	  else if ((USE_POINTS_FOR_SHIPPING == 'true') && (USE_POINTS_FOR_TAX == 'false'))
	  $points_toadd = $order->info['total'] - $order->info['tax'] - $order->info['paypal_fee'] - $order->info['insurance'];
	  else $points_toadd = $order->info['total'] - $order->info['paypal_fee'] - $order->info['insurance'];

	  if (USE_POINTS_FOR_SPECIALS == 'false') {
		  for ($i=0; $i<sizeof($order->products); $i++) {
			  if (tep_get_products_special_price($order->products[$i]['id']) >0) {
				  if (USE_POINTS_FOR_TAX == 'true') {
					  $points_toadd = $points_toadd - (tep_add_tax($order->products[$i]['final_price'],$order->products[$i]['tax'])*$order->products[$i]['qty']);
				  } else {
					  $points_toadd = $points_toadd - ($order->products[$i]['final_price']*$order->products[$i]['qty']);
				  }
			  }
		  }
	  }
	  return $points_toadd;
  } else {
	  return false;
  }
 }

 

but when a customer confirms his order, the other charges are still being included in the computation of pending points.

 

For example

 

Sub total $100

Shipping $10

Insurance $9

Total $119

 

Pending points should be 100 (shipping and tax are excluded in my admin) but when i go to the admin section under pending points, the points calculated is 109.

 

thanks

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please help,

on my store don´t appear the item points & rewards during the Checkout Procedure/Payment Method

 

only appears the other options (paypal, credit card, etc.)

 

 

 

Vic.

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Everything works fine except the referral system.

When a customer enters the referral's email during checkout/ or when creating an account, the admin side doesn't show anything.

In other words, points are not given to the referral's account.

 

I have already installed "Remember referrer for V2.1rc2a", but nothing works.

 

What could the problem be?

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Solved this one, had something to with the refferal code that was added at the end..

 

New problem however. Everything seems to be working well, except when a customer gets to the checkout_payment.php it lists the correct points, but where he can check for "clich here to use max points etc etc." the points lists as 0. I have tried all sorts of settings, and it shouldnt be anything wrong there. Ill fo some searching in these 100 something pages, but if someone has a quick fix, it would be apreciated.

 

Hi Toorqs,

 

How did you solve this issue. i am getting the same problem. Please help me....

 

Your help would be much appreciated. Thanks in advance!

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Dear All,

I have installed this valuable module in my site and it seems very useful to me. I have a request, is it possible to add a function or module to it that can be added specific points to all of my customers? for example, I want to add 1000 points for a reason to all of my customers but now I have to do it for one by one.

Another request, if the program could add specific points for birthday of customers automatically, it would be great.

Special thanks to great programmers.

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This is a great contribution, and I believe that it is going to be a huge benefit to my business. I was wondering if anyone knew how to make googlecheckout function with this contribution. Thanks for any help in advance.

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hi, how have you solved the error:

./includes/functions/redemptions.php on line 341 ?

 

Thanks

 

neorf

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hi, how have you solved the error:

./includes/functions/redemptions.php on line 341 ?

 

Thanks

 

neorf

i've fixed it adding: global $currencies, $order,$cart; in redemptions.php but however during checkout_process.php i dont see where to set points to use, why?

thanks

 

neorf

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No Restriction for Price / ID or Categories ?

 

I just install points reward on a fresh rc2a (merge and / or remplace) and when I enter a restriction it does not functionnaly.

The product on catalog have a points valued are applied / visibles...

All others options are ok (special/referal/...) just this problem on the restricsions.

:'(

thank you for your help.

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Testing the version: ##POINTS AND REWARDS MODULE V2.1rc2a_1 / 8 Oct 2008

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hya - great contrib, very easy install.

 

one question, it says

 

* Customers can choose the amount of points they would like to spend.

 

though i only see a choice between all or none. am very interested in letting shoppers use a partial amount of point that they have earned at a given time. does that exist? am i missing something?

 

thanks!

-jennyb

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Thank you so much for such great contribution. Installed the latest version and everything works fine except that the reward points are being deducted at the Checkout confirmation page even when i did not click the "CONFIRM ORDER" button.

 

Let's say the customer has 100 points = $100

 

at the Checkout Confirmation page, it will show

 

Sub-Total: $6.40

Zone Rates (Shipping to US : 0 kg(s)): $5.12

Points Redeemed: -$2.62

Total: $8.90

 

Now, i decided not to make the purchase and click on "delivery information", "payment information", "My Account", "HOME" or any other button, the points will get deducted without making the purchase and the items still in the cart.

 

I've went over all the edited files and couldn't find anything. I've also searched the forum, but couldn't find a solution to this problem.

 

Any kind of help will be greatly appreciated.

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No Restriction for Price / ID or Categories ?

 

I just install points reward on a fresh rc2a (merge and / or remplace) and when I enter a restriction it does not functionnaly.

The product on catalog have a points valued are applied / visibles...

All others options are ok (special/referal/...) just this problem on the restricsions.

:'(

thank you for your help.

 

From what I recall the restriction field works in reverse: If you enter a Product ID in the restriction field it basically means that Points CAN be redeemed at checkout IF that item is in the cart. The install instructions did not make this clear but as I said, from what I recall that is the case.


Upon receiving fixes and advice, too many people don't bother to post updates informing the forum of how it went. Until of course they need help again on other issues and they come running back!

 

Why receive the information you require in good faith for free, only to then have the attitude to ignore the people who gave it to you?

 

There's no harm in saying, 'Thanks, it worked'. On the contrary, it creates a better atmosphere.

 

CHOOCH

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