alexwong Posted February 24, 2005 Share Posted February 24, 2005 hi all, :P I have installed the RMA 2.4.1 with GV 5.1 together. When a customer (me) login to my Web pages and select one product that he bought previously for return process from "Order History" info Box. After Clicked the product and enter to the product's detail page but the Return Link cannot be found on here. Reminded that all products processing state has been changed to delivered. Shown as below. What's problem happen here? !**********************************************! The Replacement Killers [DVD-RPMK] $42.0 Click to enlarge Regional Code: 2 (Japan, Europe, Middle East, South Africa). Languages: English, Deutsch. Subtitles: English, Deutsch, Spanish. Audio: Dolby Surround 5.1. Picture Format: 16:9 Wide-Screen. Length: (approx) 80 minutes. Other: Interactive Menus, Chapter Selection, Subtitles (more languages). For more information, please visit this products webpage. This product was added to our catalog on Wednesday 16 February, 2005. !*****************************************! Afterwards, the customer(me) checked the email for update process and directly click the link :http://www.abc.com/store/account_history_info.php?order_id=6, it will go to "Order Information" and the Return Link was found on the page. Is it normal ? Why the Return Link will not happen when check the product from "Order History" Info Box but happen on Order Information page? !******************************************! Email: ABC-STORE ------------------------------------------------------ Order Number: 6 Detailed Invoice: http://www.abc.com/store/account_history_info.php?order_id=6 Date Ordered: Friday 25 February, 2005 Products ------------------------------------------------------ 1 x Speed 2: Cruise Control (DVD-SPEED2) = $42.0 1 x Microsoft IntelliMouse Pro (MSIMPRO) = $40.0 ------------------------------------------------------ Sub-Total: $82.0 Flat Rate (Best Way): $5.0 Total: $87.0 Delivery Address ------------------------------------------------------ Alex Wong Unknown Hong mkong, 0000 Hong Kong, Hong Kong Billing Address ------------------------------------------------------ Alex Wong Unknown Hong mkong, 0000 Hong Kong, Hong Kong Payment Method ------------------------------------------------------ Cash on Delivery !**************************************************! :'( Bds, Alex. Quote Link to comment Share on other sites More sharing options...
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