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michaelsharp

Downloadable link not showing up

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I just installed the latest version of Paypal IPN and everything works like a charm except that customers are not getting a download link when they are supposed to. I've read through this thread and found a couple replies and tried them but still not working. Any help would be greatly appreciated since I can't keep going into the orders download table and adding the data by hand.

 

oh yes, the problem is, the orders_products_download table is not being updated with information needed to create the link if that helps

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I just installed the latest version of Paypal IPN and everything works like a charm except that customers are not getting a download link when they are supposed to. I've read through this thread and found a couple replies and tried them but still not working. Any help would be greatly appreciated since I can't keep going into the orders download table and adding the data by hand.

 

oh yes, the problem is, the orders_products_download table is not being updated with information needed to create the link if that helps

 

I had the same problem and could not get it fixed. I eventually went back to version 1.0 of Paypal and that worked okay with the download controller. However I was losing half the orders due to Paypal thinking there was nothing in people's shopping carts when there actually was something in them. For some people it worked great, others had a lot of trouble. I think there must be a conflict with some contribution I installed previously. Anyway I finally gave up and ended up not using PayPal and using an authorize.net gateway instead. I'd suggest tracking your customer's for a while using the who's online feature and seeing if people are getting stuck in your system using paypal.

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I had the same problem and could not get it fixed. I eventually went back to version 1.0 of Paypal and that worked okay with the download controller. However I was losing half the orders due to Paypal thinking there was nothing in people's shopping carts when there actually was something in them. For some people it worked great, others had a lot of trouble.  I think there must be a conflict with some contribution I installed previously. Anyway I finally gave up and ended up not using PayPal and using an authorize.net gateway instead. I'd suggest tracking your customer's for a while using the who's online feature and seeing if people are getting stuck in your system using paypal.

 

Ya I already made the same decision and took it out. I'm using 2checkout now but would have liked to offer the alternative. Though even it if had worked, I might have taken it out. among the list of options, it was "overpowering" the other choices

 

thanks for taking the time to respond!

 

ms

Edited by michaelsharp

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