VideoDude Posted August 30, 2004 Share Posted August 30, 2004 I'm in Pennsylvania and have a customer in Canada who is trying to buy something. Here's what's happening. When she checks out she's given the following shipping options (I've added a number to each option for a clearer explanation of the problem)... United States Postal Service (1 x 0.6lbs) 1) Global Express Guaranteed Document Service $35.50 2) Global Express Guaranteed Non-Document Service $38.50 3) Global Express Mail (EMS) $18.75 4) Global Priority Mail - Flat-rate Envelope (Large) $9.50 5) Global Priority Mail - Flat-rate Envelope (Small) $6.50 6) Global Priority Mail - Variable Weight Envelope (Single) $10.50 7) Airmail Letter-post $5.60 8) Economy (Surface) Letter-post $5.20 Here's the problem... options 1 through 3 work OK. But if she chooses options 4 through 8, when she gets to the confirmation screen her choice is always replaced by option 1 "Global Express Guaranteed Document Service $35.50". I've checked with USPS to make certain that options 4 - 8 are available to Waterloo, Ontario, CA. They are. Anyone have any idea why the USPS shipping module won't retain the customer's preference? Thanks! VideoDude Quote Link to comment Share on other sites More sharing options...
VideoDude Posted September 3, 2004 Author Share Posted September 3, 2004 (edited) please? Edited September 3, 2004 by VideoDude Quote Link to comment Share on other sites More sharing options...
bglkk Posted September 3, 2004 Share Posted September 3, 2004 Could be the International Rates Engine API update. http://www.oscommerce.com/forums/index.php?sho...20entry362202 Quote "Buy the ticket, take the ride..." -HST Link to comment Share on other sites More sharing options...
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