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liz5384 posted a topic in General Add-Ons SupportHello, I made a new oscommerce store in the latest version (220.127.116.11). I tried to install some add-ons with filezilla. For some reason none of the add-ons will transfer via ftp. All the files fail transferring immediately and I see in red letters "File transfer failed" or "Critical file transfer error". If I try installing add-ons to my old store, it works. Does it sound like a permissions issue? When I set up the new store I set the permissions exactly as it's recommended in the Security Directory Permissions section of my oscommmerce account. In my old store most of the file permissions were left writeable. Also, does my admin directory have to be named "admin" or can it be called something else such as "adminVR"? any help is appreciated, thank you