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JoshBowe posted a topic in Sage PayHi, this is a rare occurrence but it's happened a couple of times now and it's resulted in a customer not receiving their order. The module we are using is SagePay Form 1.2. What has happened is the customer has gone to place their order and checked out as normal, we've received the payment from the customer but order hasn't appeared on our admin orders page and the customers basket is still full of what they intended to buy. Has this ever happened to anyone else, and does anyone know a solution? Thanks.