Search the Community

Hi, I’m finishing up a module for the checkout success page. It’s a short email form designed to get customer feedback on their purchase experience right at the final step in the checkout process. I could store their feedback in the database, but this is bad because it will quickly bloat the database. There are two issues that I am facing with this modification. First: While writing this module, I realized that this checkout_succes page contains all of the modules inside a form. I’m a bit confused about this form because It is designed to update any customer changed data inside of it (such as product notifications and/or PWA keep account), but the button included inside this form is the Continue button, which redirects the user to the index.php page. So, if a customer makes changes on this form and does not click the Continue button, but instead closes the browser tab, then all of their changes are not saved to the database, right? The point is, many other osC pages apply the Continue button to load the index.php page. Having been on the site, a customer quickly becomes aware of this and may opt to not click that button on the checkout_success page because they are finished shopping and do not want to go to the home page. Additionally, they are likely to believe that their selections on that page are automatically saved upon any changes they make. Why? ..well, because there is no button to save the changes. Therefore, shouldn’t that Continue button be renamed to Update Changes or Save Changes? And, there should be a message displayed on the index.php page post redirection, to let the customer know that their changes were saved. Second: I am now faced with a challenge where (in order to avoid nested forms), I must add my module. I would need to either add it below this form in a separate module block or include it as a button/link to a modular popup. Any ideas on how to better structure this, where I can include the module with the other checkout_success modules and be able to use the related sort order feature to position it where I want?