I have a problem with the contribution Support System
http://addons.oscommerce.com/info/936
Sorry, if this was posted before. I suggest to the osc forum administrators to add a form to search the ID of the addon. Not by name or date added. It will be more precisely and this will avoid duplicated content.
In the Tickets Support System my problem is with the catalog/support_info.php
The ticket details always says:
TEXT_NO_COMMENTS_AVAILABLE
The code for it:
<td width="30%" valign="top"><iframe id="messages_show" name="messages_show" scrolling="auto" width="100%" height="300" src="support_iframe.php?ticket_id=<?php echo $ticket_id; ?>" border="0">
<textarea readonly cols=100 rows=10 style="color:#ff0000"><?php echo ((strlen($ticket['ticket_comments']) > 0) ? nl2br($ticket['ticket_comments']) : '<i>' . TEXT_NO_COMMENTS_AVAILABLE . '</i>'); ?></textarea>
</iframe></td>
What could be the problem?? My host doesnt permit iframes or what??
Is there a best ticket support addon based on contact_us.php page???