Thank you. I went the admin area Configuration --> My Store
And checked that the "Store Address & Phone" we correct.
Then I went to modules --> Shipping --> United Parcel Service
Here is the only information that can be entered/edited for the UPS module:
Enable UPS Shipping
True
UPS Pickup Method
OTP
UPS Packaging?
CP
UPS Residential Delivery?
RES
UPS Handling Fee
0
UPS Tax Class
GST Shipping class
UPS Shipping Zone
--none--
UPS Sort order of display.
2
UPS Shipping Methods
Nxt AM,Nxt AM Ltr,Nxt,Nxt Ltr,Nxt PR,Nxt Save,Nxt Save Ltr,2nd AM,2nd AM Ltr,2nd,2nd Ltr,3 Day Select,Ground,Canada,World Xp,World Xp Ltr, World Xp Plus,World Xp Plus Ltr,World Expedite
Thanks for any help!