WestValley

It sounds like you have the Imprint Text Option installed. We were using that until we noticed the exact same problem happening so we switched to the Option Type Feature and it works great so far!

I think I may have found the solution!! Did a couple of test orders and all seems to be working. All attributes (regular and customer entered text via Option Type Feature) come through just fine, so I'm crossing my fingers. I missed this important note in the IPN ver. 2.2 installation instructions. It states: "... whenever you make ANY change to checkout_process.php you MUST manually merge the change into paypal_ipn.php and ipn.php. The PayPal IPN works different from other payment modules and bypasses the checkout_process file. Which means that any contribution which modifies the checkout_process.php file will require some manual coding TLC in paypal_ipn.php and ipn.php ..." Next thing on my list is to get the Option Type Feature text field labels to appear in the shopping cart, order emails, admin area, etc. It's not a production-stopping issue, but I just hope it doesn't take me a week to figure it out.

Thanks for the reply tkw829 ... I have IPN ver. 2.2 installed.

I apoligize if this has already been addressed in the 100+ pages of the Official IPN thread, but I couldn't find any answer. Has anyone found the solution to getting these two to work together? It has to be an IPN issue since orders placed with check/money order come through just fine. I have a live store and NEED these two to work together since the majority of my customers must be too impatient to "return to merchant" to complete the order process. I'm receiving payment but have no order in the admin area. Nothing more unprofessional than having to ask the customer what they ordered. Anyone? Please? Scott

OK ... so I have the Attribute Copy & Sort and the Option Type Feature installed. I worked off of your code and FINALLY got it to sort the attributes in the drop down lists in the order that I assigned them in the Attribute Copy & Sort. I can't guarantee that this will work for you, but it's worth a shot since so many of you are asking for it. Keep in mind that I am not a programmer of any kind, but I seem to have some ability to understand the logic, even with code I don't necessarily understand. I personally hate to scroll through lines and lines of code in the support forums, but here is my product_info.php code I changed from the original file that came with Option Type Feature 7.1.2: Find: $products_options_query = tep_db_query("select pov.products_options_values_id, pov.products_options_values_name, pa.options_values_price, pa.price_prefix from " . TABLE_PRODUCTS_ATTRIBUTES . " pa, " . TABLE_PRODUCTS_OPTIONS_VALUES . " pov where pa.products_id = '" . (int)$HTTP_GET_VARS['products_id'] . "' and pa.options_id = '" . (int)$products_options_name['products_options_id'] . "' and pa.options_values_id = pov.products_options_values_id and pov.language_id = '" . (int)$languages_id . "'" ); Replace with: $products_options_query = tep_db_query("select pov.products_options_values_id, pov.products_options_values_name, pa.options_values_price, pa.price_prefix from " . TABLE_PRODUCTS_ATTRIBUTES . " pa, " . TABLE_PRODUCTS_OPTIONS_VALUES . " pov where pa.products_id = '" . (int)$HTTP_GET_VARS['products_id'] . "' and pa.options_id = '" . (int)$products_options_name['products_options_id'] . "' and pa.options_values_id = pov.products_options_values_id and pov.language_id = '" . (int)$languages_id . "' order by pa.products_options_sort_order, pov.products_options_values_name ASC" ); Hope this helps someone!! Scott

I am also having no problems with the contrib as it stands except when the customer orders more than one of the item, which have different imprints. We only get the details for last item ordered. Has this mystery been solved? If want/need to try/see what I'm talking about, the URL is http://www.dragdepot.com/catalog/product_i...products_id=244