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pcgiant

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About pcgiant

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    jamie
  1. Hi I have installed this contribution but the shipping price is not the as it should be for standard parcel is adding a cost of ?5,95 for a 1.44kg item, the cost should be ?4.95 ?1.00 is adden on I have also removed tair weight and still the price is the same. ?1.00 above the correct price. Here is our site Any help would be much appreciated Kind Regards Jamie
  2. Please can anyone help seems like i am on my own in this forum please hope some one can spare a few mins to help me with this it is realy starting to get to me I dont want to go another day banging my head against the wall please need help with below and above
  3. Hi and thank you for your reply thought i was on my own in here how do i find the mail server settings needed to make this contribution work i spent well over 10 hours trying all different ways to get this to work. and still i am not able to get it to work. I did find the setting within my email server to enable the imap and still can not get it to work. our host is ixwebhosting and we are using Apache servers with Unix. I have contacted Ixwebhosting but the customer service and technical are all out of there depth and do not know what settings to use other than the ones i have used. Hope you can help much appreciate your reply Kind Regards Vickie
  4. Does no one know what this problem is. why people make contributions with and asume they work when infact they dont this contribution does not even work on a fresh install of oscommerce lain or laim or what ever your name is "you there lad" fix the contribution or remove it.
  5. Thank you for your help. this did the trick. Kind Regards
  6. when i click sync with mail server i get this error: Warning: imap_open(): Couldn't open stream {mail.pcgiant.co.uk} in /hsphere/local/home/pcgiant/pcgiant.co.uk/admin/helpdesk_pop3.php on line 62 [Mon Jun 19 7:49:19 2006 -0500] [ERROR] Unable to connect: TLS/SSL failure for mail.pcgiant.co.uk: SSL negotiation failed Does anyone know how i can fix this error. other than this error this cotribution seems to work but not in admin. Thank in advance kind regards Vickie
  7. Sorry another post should have asked in the earlier post is there any way to delay the folding of the menu like with dhtml you can use var DissapearDelay=700; // delay before menu folds in. how can we implement this into this contribution (Category Box as Nested Unordered List v1.0) as now it is very sensitive so if you move the mouse a little over the edge of the menu the menu folds instant we need to delay this for 1 sec but only the folding of the menu the expansion of the menu should be instant. Hope some one can help I would like to thank the author of this contribution Fantastic menu but I still cannot get it to work with BTS. Thank you in advance
  8. hi can somone help I have installed this contribution on both our sites the .co.uk site works fine but the .com site is using the bts template system and i am not sure how to get it to work please can some one take a look for me as the menu should be down the side but instead it goes accross I have used the correct file and is the same as our .co.uk site. not working http://www.pcgiant.com/catalog/index.php Working http://www.pcgiant.co.uk/catalog/index.php Hope someone can help Kind Regards PC Giant
  9. Hi and thanks for this contribution can anyone tell me if the rss feed we get works ok not sure but it looks like there should be links to the products within the feed but no links work also i have test the feed for valadation and it fails any help would be appreciated our feed url is http://www.pcgiant.com/catalog/rss.php
  10. Please can anyone help i have installed the batch print center and when i click on the batch print center option within admin i get this below and about 1000 any one know what this problem is hope someone can help thanks in advance <results from batch print center within admin> StartFontMetrics 4.1 Comment Copyright © 1985, 1987, 1989, 1990, 1997 Adobe Systems Incorporated. All Rights Reserved. Comment Creation Date: Thu May 1 12:38:23 1997 Comment UniqueID 43054 Comment VMusage 37069 48094 FontName Helvetica FullName Helvetica FamilyName Helvetica Weight Medium ItalicAngle 0 IsFixedPitch false CharacterSet ExtendedRoman FontBBox -166 -225 1000 931 UnderlinePosition -100 UnderlineThickness 50 Version 002.000 Notice Copyright © 1985, 1987, 1989, 1990, 1997 Adobe Systems Incorporated. All Rights Reserved.Helvetica is a trademark of Linotype-Hell AG and/or its subsidiaries. EncodingScheme AdobeStandardEncoding CapHeight 718 XHeight 523 Ascender 718 Descender -207 StdHW 76 StdVW 88 StartCharMetrics 315 C 32 ; WX 278 ; N space ; B 0 0 0 0 ; C 33 ; WX 278 ; N exclam ; B 90 0 187 718 ; C 34 ; WX 355 ; N quotedbl ; B 70 463 285 718 ; C 35 ; WX 556 ; N numbersign ; B 28 0 529 688 ; C 36 ; WX 556 ; N dollar ; B 32 -115 520 775 ; C 37 ; WX 889 ; N percent ; B 39 -19 850 703 ; C 38 ; WX 667 ; N ampersand ; B 44 -15 645 718 ; C 39 ; WX 222 ; N quoteright ; B 53 463 157 718 ; C 40 ; WX 333 ; N parenleft ; B 68 -207 299 733 ; C 41 ; WX 333 ; N parenright ; B 34 -207 265 733 ; C 42 ; WX 389 ; N asterisk ; B 39 431 349 718 ; C 43 ; WX 584 ; N plus ; B 39 0 545 505 ; C 44 ; WX 278 ; N comma ; B 87 -147 191 106 ; C 45 ; WX 333 ; N hyphen ; B 44 232 289 322 ; C 46 ; WX 278 ; N period ; B 87 0 191 106 ; C 47 ; WX 278 ; N slash ; B -17 -19 295 737 ; C 48 ; WX 556 ; N zero ; B 37 -19 519 703 ; C 49 ; WX 556 ; N one ; B 101 0 359 703 ; C 50 ; WX 556 ; N two ; B 26 0 507 703 ; C 51 ; WX 556 ; N three ; B 34 -19 522 703 ; C 52 ; WX 556 ; N four ; B 25 0 523 703 ; C 53 ; WX 556 ; N five ; B 32 -19 514 688 ; C 54 ; WX 556 ; N six ; B 38 -19 518 703 ; C 55 ; WX 556 ; N seven ; B 37 0 523 688 ; C 56 ; WX 556 ; N eight ; <did not want to overload the forum with the 1000s of lines so this is not the full result>
  11. Hi Am sorry for posting in this catagory have posted in oscommerce support catagory but without any replies think all the brains and knowledge is within this section so have posted here hope some one can help i have made our conditions of use page and works fine within frontpage and is the same style as the privacy page so i know it should work but as it is i keep getting that dam t string error i know there must be and end statment missing but i can not for the life of me find it please would value a little help here the exeact error is Parse error: parse error, unexpected T_STRING in pcgiant.co.uk/catalog/includes/languages/english/conditions.php on line 53 The code is below thank you all in advance <?php /* $Id: conditions.php,v 1.4 2002/11/19 01:48:08 dgw_ Exp $ osCommerce, Open Source E-Commerce Solutions http://www.oscommerce.com Copyright ? 2002 osCommerce Released under the GNU General Public License */ define('NAVBAR_TITLE', 'Conditions of Use'); define('HEADING_TITLE', 'Conditions of Use'); define('TEXT_INFORMATION', '<html> <head> <meta http-equiv="Content-Type" content="text/html; charset=windows-1252"> <meta name="GENERATOR" content="Microsoft FrontPage 4.0"> <meta name="ProgId" content="FrontPage.Editor.Document"> <title>New Page 1</title> </head> <body> <div id="midmain"> <h1><span class="title-large-grey">PC Giant Terms Conditions of Business</span></h1> <p>Last updated on 02/04/2006</p> <p>YOUR STATUTORY RIGHTS AS A CONSUMER ARE NOT AFFECTED BY OUR TERMS AND CONDITIONS.</p> <p>click on the links below for required topic or if you prefer you can scroll through the document</p> <ul> <li><span style="TEXT-TRANSFORM: capitalize"><a href="http://pcgiant.co.uk/catalog/conditions.php#How_To_Purchase_From_Our_Online_Store"><font face="Arial Black" color="#0000ff" size="3"><span class="bold">How To Purchase From Our Online store</span></font></a></span> <li><span style="TEXT-TRANSFORM: capitalize"><a href="http://pcgiant.co.uk/catalog/conditions.php#Shipping_And_Handling"><font face="Arial Black" color="#0000ff" size="3">Shipping And Handling</font></a></span> <li><span style="TEXT-TRANSFORM: capitalize"><a href="http://pcgiant.co.uk/catalog/conditions.php#Cancelling_Your_Order"><font face="Arial Black" color="#0000ff" size="3">Cancelling Your Order</font></a></span> <li><span style="TEXT-TRANSFORM: capitalize"><a href="http://pcgiant.co.uk/catalog/conditions.php#Cancellation_by_PC_Giant"><font face="Arial Black" color="#0000ff" size="3">Cancellation by PC Giant</font></a></span> <li><span style="TEXT-TRANSFORM: capitalize"><a href="http://pcgiant.co.uk/catalog/conditions.php#Delivery_Schedule"><font face="Arial Black" color="#0000ff" size="3">Delivery Schedule</font></a></span> <li><span style="TEXT-TRANSFORM: capitalize"><a href="http://pcgiant.co.uk/catalog/conditions.php#Events_Beyond_our_Control"><font face="Arial Black" color="#0000ff" size="3">Events Beyond our Control</font></a></span> <li><span style="TEXT-TRANSFORM: capitalize"><a href="http://pcgiant.co.uk/catalog/conditions.php#Liability"><font face="Arial Black" color="#0000ff" size="3">Liability</font></a></span> <li><span style="TEXT-TRANSFORM: capitalize"><a href="http://pcgiant.co.uk/catalog/conditions.php#Credit_Card_Security"><font face="Arial Black" color="#0000ff" size="3">Credit Card Security</font></a></span> <li><span style="TEXT-TRANSFORM: capitalize"><a href="http://pcgiant.co.uk/catalog/conditions.php#Product_Guarantee"><font face="Arial Black" color="#0000ff" size="3">Product Guarantee</font></a></span> <li><span style="TEXT-TRANSFORM: capitalize"><a href="http://pcgiant.co.uk/catalog/conditions.php#Guarantee_On_Our_Prices"><font face="Arial Black" color="#0000ff" size="3">Price Guarantee</font></a></span> <li><span style="TEXT-TRANSFORM: capitalize"><a href="http://pcgiant.co.uk/catalog/conditions.php#Complaints_Procedure"><font face="Arial Black" color="#0000ff" size="3">Complaints Procedure</font></a></span> <li><span style="TEXT-TRANSFORM: capitalize"><a href="http://pcgiant.co.uk/catalog/conditions.php#Privacy_Policy"><font face="Arial Black" color="#0000ff" size="3">Privacy Policy And Data Protection</font></a></span> <li><span style="TEXT-TRANSFORM: capitalize"><a href="http://pcgiant.co.uk/catalog/conditions.php#Returns_Policy"><font face="Arial Black" color="#0000ff" size="3">Returns Policy</font></a></span> <li><span style="TEXT-TRANSFORM: capitalize"><a href="http://pcgiant.co.uk/catalog/conditions.php#Other_Terms"><font face="Arial Black" color="#0000ff" size="3">Other Terms</font></a></span></li></ul> <h2 id="Collection_and_Use_of_Personal_Information_About_Customers"></h2> <h2 id="Collection_and_Use_of_Personal_Information_About_Customers"></h2> <h2 id="Collection_and_Use_of_Personal_Information_About_Customers"><font size="5">How To Purchase From Our Online Store</font></h2> <p>Making a purchase couldn't be easier. Just browse our catalogue by category or brand and add items to your cart. After you have finished your selection/s click on the View Cart button and you will be asked for the few details that we need to be able to satisfy the order like delivery address and you email address so we can send order updates Please not All you information is safe when using PC Giant and you Information will only ever be used for order purposes please read our <a href="http://www.pcgiant.co.uk/catalog/privacy.php">Privacy Policy</a>.</p><p>We try to ensure that all items listed on our websites are in stock inevitably we do sometimes run out of stock of some items. When we sell out of a product we will either remove it from the website or mark it on the website as awaiting stock. Alternatively if we allow the purchase of a product but have marked it Stock Arriving -Date- then you may include that item in your order but your WHOLE ORDER will only ship when all goods are in stock.<br> If in the exceptional circumstance that we take your order for an item but ran out of stock prior to your order being dispatched we will backorder for you. We will endeavour to email you with the option to cancel your order if you would rather not wait.<br> We accept Visa (including Visa Electron) Solo Maestro (Switch) and MasterCard. You can also pay by cheque or from your PayPal or Nochex account.</p> <p>We trade in sterling (GBP). Any figures shown on the website in other currencies are for guidance only. Check with your card issuer for their rates and fees for international transactions.</p><p>Cards keyed online are automatically debited at the time of purchase.</p> <p>Please note that all purchases must be made online using our website. We cannot accept orders received by post.<br> You may only place orders and make communications with us in English and all contracts concluded between us will be in English.</p> <p> <h2 id="What_About_Cookies"><strong>Shipping And Handling</strong></h2> <p><br> Our website displays shipping options appropriate to the weight of your order and the region in which you live. If your orders total value is ?300 or over Shipping will be free of charge. We use various couriers in order to get the best combination of service and value for money for our customers and we will continue to do so.</p> <p> <h2 id="Sharing_Information_With_Other_Parties"><strong>Cancelling Your Order</strong></h2> <p></p> <p>Under the EC Distance Selling Directive you have the right to cancel the contract for your purchase within 7 working days commencing the day after the date that the items were delivered. You do not need to give us any reason for cancelling your contract nor will you have to pay any penalty. You cannot cancel your contract if the goods you have ordered are audio or video recording or computer software and you have taken these items out of the sealed packages in which they were delivered to you.</p> <p>To cancel a contract write Cancel Contract on a piece of paper with your order details (a printout of an email will suffice). Package the items securely and send them to us with the invoice within 7 working days commencing the day after the date that the items were delivered. We request that you email us at <a href="mailto:returns@pcgiant.co.uk">Returns@pcgiant.co.uk </a>to tell us that you are returning goods before you send them. 24 hours' advance warning is required for returns. The return address is:</p> <p>PC Giant<br> 48 Edward Road<br> Liverpool<br> Merseyside<br> L35 5AJ</p> <p>UK</p> <p>We recommend that you use a recorded-delivery service. Note that you will be responsible for the costs of returning the goods to us unless we delivered the item to you in error. Please note original delivery charge will only be refunded if item was sent to you in error.<br> When we receive the goods with the notice of your cancellation of this order we will refund the relevant part of the purchase price for that item.</p> <p>Once you have notified us that you are cancelling your contract any sum debited to us from your credit card will be re-credited to your account as soon as possible and in any event within 30 days of your order provided that the goods in question are returned by you and received by us in the condition they were in when delivered to you. If you do not return the goods delivered to you or do not pay the costs of delivery we shall be entitled to deduct the direct costs of recovering the goods from the amount to be re-credited to you.</p> <p> <h2 id="How_Secure_Is_Information_About_Me"><strong>Cancellation by PC Giant</strong></h2> <p><br> We reserve the right to cancel the contract between us if:-</p> <p>a) we have insufficient stock to deliver the goods you have ordered<br> we do not deliver to your area or Country<br> c) one or more of the goods you have ordered was listed at an incorrect price due to a typographical error or an error in the pricing information received by us from our suppliers.</p> <p>If we do cancel your contract we will notify you by e-mail and we will re-credit your account with any sum deducted by us from your credit card as soon as possible but in any event within 30 days of your order. We will not be obliged to offer any additional compensation for disappointment suffered.</p> <h2 id="What_Choices_Do_I_Have"><strong>Delivery Schedule</strong></h2> <p><br> Your order will normally be dispatched the same day if we receive it before 3pm UK time Monday to Friday with the exception of English public holidays. If you choose the Standard Parcel Service or 2nd Class service we withhold the right to delay shipment for one or more days and then dispatch using a next working day service thus achieving delivery within the quoted timeframe. This only happens in exceptionally busy times and is not the normal procedure. We will try to dispatch orders received after 3pm on the same day but if that is not possible they will be dispatched the next working day.<br> Customers in the Highlands of Scotland may find that their deliveries take one extra working day to arrive. Note that cross-border shipments are subject to opening and inspection by customs authorities. <a href="http://www.pcgiant.co.uk/catalog/shipping.php" target="_blank">Read more here.</a></p> <p> <h2 id="Information_You_Explicitly_Give_Us"><strong>Events Beyond our Control</strong></h2> <p><br> We shall have no liability to you for any failure to deliver goods you have ordered or any delay in doing so or for any damage or defect to goods delivered that is caused by any event or circumstance beyond our reasonable control including without limitation strikes lock-outs and other industrial disputes breakdown of systems or network access flood fire explosion or accident.</p> <p> <h2 id="Automatic_Information"><strong>Liability</strong></h2> <p><br> If the goods we deliver are not what you ordered or are damaged or defective or the delivery is of an incorrect quantity we shall have no liability to you unless you notify us in writing (e.g. by email) at our contact address of the problem within 10 working days of the delivery of the goods in question.</p> <p>If you do not receive goods ordered by you within 30 days of the date on which you ordered them we shall have no liability to you unless you notify us in writing at our contact address of the problem within 40 days of the date on which you ordered the goods.</p> <p>If you notify a problem to us under this condition our only obligation will be at your option:-<br> a) to make good any shortage or non-delivery<br> to replace or repair any goods that are damaged or defective or<br> c) to refund to you the amount paid by you for the goods in question in whatever way we choose.</p> <p>Save as precluded by law we will not be liable to you for any indirect or consequential loss damage or expenses (including loss of profits business or goodwill) howsoever arising out of any problem you notify to us under this condition and we shall have no liability to pay any money to you by way of compensation other than to refund to you the amount paid by you for the goods in question under paragraph c) above.</p> <p>You must observe and comply with all applicable regulations and legislation including obtaining all necessary customs import or other permits to purchase goods from our site. The importation or exportation of certain of our goods to you may be prohibited by certain national laws. We make no representation and accept no liability in respect of the export or import of the goods you purchased.</p> <p>Not withstanding the foregoing nothing in these terms and conditions is intended to limit any rights you might have as a consumer under applicable local law or other statutory rights that may not be excluded nor in any way to exclude or limit our liability to you for any death or personal injury resulting from our negligence.</p> <p></p> <p> <h2 id="Information_from_Other_Sources"><strong>Credit Card Security</strong></h2> <p><br> Online credit card transactions are handled securely by specialised payment processors. They comply with the Payment Card Industry (PCI) Data Security Standards (DSS) and are externally audited in this respect. All Payments made to PC Giant via any of the card processors that we use are protected upto the value of ?10000 via Trust ssl see our Trust cirtificate on our home page</p> <p></p> <h2 id="Information_from_Other_Sources0"></h2> <h2 id="Information_from_Other_Sources0"><strong>Product Guarantee</strong></h2> <p><br> <br> We guarantee your satisfaction. All of our products come with a 30-day no-quibble guarantee.<br> All products also carry a minimum of 1 year's warranty against failure and defects under reasonable operating conditions.<br> This does not affect your statutory rights as a consumer.</p> <p></p> <p></p> <h2 id="Information_from_Other_Sources1"><strong>Guarantee On Our Prices</strong></h2> <p><br> <br> <br> At PC Giant we a proud to offer a 7 day Price Protection guarantee on our own prices .<br> If you buy a product from us and we lower the price of that product on our website within 7 days of you placing your order then email us to point out the price drop and we will refund you the difference between the two amounts. This offer is almost unique amongst technology retailers because technology products have a reputation for dropping in price very quickly. We offer this service because we know how annoying it is to buy a product and see the price drop days or even hours after you place your order!<br> Note that this guarantee does not apply to freight or packaging charges or items bought through eBay.</p> <p></p> <p></p> <h2 id="Information_from_Other_Sources2"><strong>Complaints Procedure</strong><br> </h2> <p><br> In the unlikely event that you have a complaint concerning an order through PC Giant either:-</p> <p>i. Email <a href="mailto:complaints@pcgiant.co.uk">complaints@pcgiant.co.uk</a>. We will acknowledge receipt of your email within 1 working day.<br> ii. Write to PC Giant 48 Edward Road Liverpool Merseyside L35 5AJ England.<br> iii. Telephone 0151 2891479 (+44 151 2891479 from outside the UK). Please note that the telephone line is manned from 9.00am to 5.30pm UK time Monday to Friday. At busy periods our phone lines may be busy if so you will be asked to leave your message and we will get back to you. please if you contact us as regards to an order you have placed from PC Giant you must include you order number within the email.</p> <p>A senior manager at pcgiant will personally deal with your complaint and you will be kept informed during all stages of the complaints procedure.</p> <p></p> <p></p> <h2 id="Information_from_Other_Sources3"><strong>Privacy Policy</strong><br> </h2> <p><br> All information given to us PC Giant including email addresses delivery addresses and credit card details are used only for purposes of your order and cart history. Keep safe online by ordering from a respectable company that takes security of personal information very seriously and We are very conshious when it comes to data protection and abide data protection laws please read our <a href="http://www.pcgiant.co.uk/catalog/privacy.php">Privacy Policy</a></p> <p></p> <p></p> <h2 id="Information_from_Other_Sources4"><strong>Returns Policy</strong><br> </h2> <p><br> Our 7 day no quibble warrienty gives you great the added assurance of knowing if you purchase an incorrect item you may return with no questions asked please note this does not apply to any recorded media including software movies gamesetc also not included are batteries unless unopend Please read our <a href="http://www.pcgiant.co.uk/catalog/shipping.php">Returns Policy</a> for more info.</p> <p></p> <p></p> <h2 id="Information_from_Other_Sources5"><strong>Other Terms</strong></h2> <p></p> <p><strong>Remittance Terms</strong><br> All goods remain the property of PC Giant until paid for Orders will not be dispatched unless full delivery has been paid for.</p> <p><strong>Invalidity</strong><br> If any part of these terms and conditions is unenforceable (including any provision in which we exclude our liability to you) the enforceability of any other part of these conditions will not be affected.</p> <p><strong>Governing Law<br> </strong>This contract between us shall be governed by and interpreted in accordance with English law and the English courts shall have jurisdiction to resolve any disputes between us.</p> <p><strong>General Jurisdiction Disclaimer</strong><br> This site is targeted at residents of the European Economic Area and the Channel Islands. If you are not a resident of the European Economic Area or the Channel Islands do not use this site. In listing your place of residence and delivery address in our order form you are representing to us that you are a resident of the European Economic Area or the Channel Islands. This is a representation on which we rely prior to accepting your offer to purchase our advertised goods and services.</p> <p><strong>Third Party Rights<br> </strong>Except for our affiliates directors employees or representatives a person who is not a party to this agreement has no right under the UK Contracts (Rights of Third Parties) Act 1999 to enforce any term of this agreement but this does not affect any right or remedy of a third party that exists or is available apart from that Act.</p> <p></p> </div> </body> </html>'); ?>
  12. Hi Am sorry for posting in this catagory have posted in oscommerce support catagory but without any replies think all the brains and knowledge is within this section so have posted here hope some one can help i have made our conditions of use page and works fine within frontpage and is the same style as the privacy page so i know it should work but as it is i keep getting that dam t string error i know there must be and end statment missing but i can not for the life of me find it please would value a little help here the exeact error is Parse error: parse error, unexpected T_STRING in pcgiant.co.uk/catalog/includes/languages/english/conditions.php on line 53 The code is below thank you all in advance <?php /* $Id: conditions.php,v 1.4 2002/11/19 01:48:08 dgw_ Exp $ osCommerce, Open Source E-Commerce Solutions http://www.oscommerce.com Copyright ? 2002 osCommerce Released under the GNU General Public License */ define('NAVBAR_TITLE', 'Conditions of Use'); define('HEADING_TITLE', 'Conditions of Use'); define('TEXT_INFORMATION', '<html> <head> <meta http-equiv="Content-Type" content="text/html; charset=windows-1252"> <meta name="GENERATOR" content="Microsoft FrontPage 4.0"> <meta name="ProgId" content="FrontPage.Editor.Document"> <title>New Page 1</title> </head> <body> <div id="midmain"> <h1><span class="title-large-grey">PC Giant Terms Conditions of Business</span></h1> <p>Last updated on 02/04/2006</p> <p>YOUR STATUTORY RIGHTS AS A CONSUMER ARE NOT AFFECTED BY OUR TERMS AND CONDITIONS.</p> <p>click on the links below for required topic or if you prefer you can scroll through the document</p> <ul> <li><span style="TEXT-TRANSFORM: capitalize"><a href="http://pcgiant.co.uk/catalog/conditions.php#How_To_Purchase_From_Our_Online_Store"><font face="Arial Black" color="#0000ff" size="3"><span class="bold">How To Purchase From Our Online store</span></font></a></span> <li><span style="TEXT-TRANSFORM: capitalize"><a href="http://pcgiant.co.uk/catalog/conditions.php#Shipping_And_Handling"><font face="Arial Black" color="#0000ff" size="3">Shipping And Handling</font></a></span> <li><span style="TEXT-TRANSFORM: capitalize"><a href="http://pcgiant.co.uk/catalog/conditions.php#Cancelling_Your_Order"><font face="Arial Black" color="#0000ff" size="3">Cancelling Your Order</font></a></span> <li><span style="TEXT-TRANSFORM: capitalize"><a href="http://pcgiant.co.uk/catalog/conditions.php#Cancellation_by_PC_Giant"><font face="Arial Black" color="#0000ff" size="3">Cancellation by PC Giant</font></a></span> <li><span style="TEXT-TRANSFORM: capitalize"><a href="http://pcgiant.co.uk/catalog/conditions.php#Delivery_Schedule"><font face="Arial Black" color="#0000ff" size="3">Delivery Schedule</font></a></span> <li><span style="TEXT-TRANSFORM: capitalize"><a href="http://pcgiant.co.uk/catalog/conditions.php#Events_Beyond_our_Control"><font face="Arial Black" color="#0000ff" size="3">Events Beyond our Control</font></a></span> <li><span style="TEXT-TRANSFORM: capitalize"><a href="http://pcgiant.co.uk/catalog/conditions.php#Liability"><font face="Arial Black" color="#0000ff" size="3">Liability</font></a></span> <li><span style="TEXT-TRANSFORM: capitalize"><a href="http://pcgiant.co.uk/catalog/conditions.php#Credit_Card_Security"><font face="Arial Black" color="#0000ff" size="3">Credit Card Security</font></a></span> <li><span style="TEXT-TRANSFORM: capitalize"><a href="http://pcgiant.co.uk/catalog/conditions.php#Product_Guarantee"><font face="Arial Black" color="#0000ff" size="3">Product Guarantee</font></a></span> <li><span style="TEXT-TRANSFORM: capitalize"><a href="http://pcgiant.co.uk/catalog/conditions.php#Guarantee_On_Our_Prices"><font face="Arial Black" color="#0000ff" size="3">Price Guarantee</font></a></span> <li><span style="TEXT-TRANSFORM: capitalize"><a href="http://pcgiant.co.uk/catalog/conditions.php#Complaints_Procedure"><font face="Arial Black" color="#0000ff" size="3">Complaints Procedure</font></a></span> <li><span style="TEXT-TRANSFORM: capitalize"><a href="http://pcgiant.co.uk/catalog/conditions.php#Privacy_Policy"><font face="Arial Black" color="#0000ff" size="3">Privacy Policy And Data Protection</font></a></span> <li><span style="TEXT-TRANSFORM: capitalize"><a href="http://pcgiant.co.uk/catalog/conditions.php#Returns_Policy"><font face="Arial Black" color="#0000ff" size="3">Returns Policy</font></a></span> <li><span style="TEXT-TRANSFORM: capitalize"><a href="http://pcgiant.co.uk/catalog/conditions.php#Other_Terms"><font face="Arial Black" color="#0000ff" size="3">Other Terms</font></a></span></li></ul> <h2 id="Collection_and_Use_of_Personal_Information_About_Customers"></h2> <h2 id="Collection_and_Use_of_Personal_Information_About_Customers"></h2> <h2 id="Collection_and_Use_of_Personal_Information_About_Customers"><font size="5">How To Purchase From Our Online Store</font></h2> <p>Making a purchase couldn't be easier. Just browse our catalogue by category or brand and add items to your cart. After you have finished your selection/s click on the View Cart button and you will be asked for the few details that we need to be able to satisfy the order like delivery address and you email address so we can send order updates Please not All you information is safe when using PC Giant and you Information will only ever be used for order purposes please read our <a href="http://www.pcgiant.co.uk/catalog/privacy.php">Privacy Policy</a>.</p><p>We try to ensure that all items listed on our websites are in stock inevitably we do sometimes run out of stock of some items. When we sell out of a product we will either remove it from the website or mark it on the website as awaiting stock. Alternatively if we allow the purchase of a product but have marked it Stock Arriving -Date- then you may include that item in your order but your WHOLE ORDER will only ship when all goods are in stock.<br> If in the exceptional circumstance that we take your order for an item but ran out of stock prior to your order being dispatched we will backorder for you. We will endeavour to email you with the option to cancel your order if you would rather not wait.<br> We accept Visa (including Visa Electron) Solo Maestro (Switch) and MasterCard. You can also pay by cheque or from your PayPal or Nochex account.</p> <p>We trade in sterling (GBP). Any figures shown on the website in other currencies are for guidance only. Check with your card issuer for their rates and fees for international transactions.</p><p>Cards keyed online are automatically debited at the time of purchase.</p> <p>Please note that all purchases must be made online using our website. We cannot accept orders received by post.<br> You may only place orders and make communications with us in English and all contracts concluded between us will be in English.</p> <p> <h2 id="What_About_Cookies"><strong>Shipping And Handling</strong></h2> <p><br> Our website displays shipping options appropriate to the weight of your order and the region in which you live. If your orders total value is ?300 or over Shipping will be free of charge. We use various couriers in order to get the best combination of service and value for money for our customers and we will continue to do so.</p> <p> <h2 id="Sharing_Information_With_Other_Parties"><strong>Cancelling Your Order</strong></h2> <p></p> <p>Under the EC Distance Selling Directive you have the right to cancel the contract for your purchase within 7 working days commencing the day after the date that the items were delivered. You do not need to give us any reason for cancelling your contract nor will you have to pay any penalty. You cannot cancel your contract if the goods you have ordered are audio or video recording or computer software and you have taken these items out of the sealed packages in which they were delivered to you.</p> <p>To cancel a contract write Cancel Contract on a piece of paper with your order details (a printout of an email will suffice). Package the items securely and send them to us with the invoice within 7 working days commencing the day after the date that the items were delivered. We request that you email us at <a href="mailto:returns@pcgiant.co.uk">Returns@pcgiant.co.uk </a>to tell us that you are returning goods before you send them. 24 hours' advance warning is required for returns. The return address is:</p> <p>PC Giant<br> 48 Edward Road<br> Liverpool<br> Merseyside<br> L35 5AJ</p> <p>UK</p> <p>We recommend that you use a recorded-delivery service. Note that you will be responsible for the costs of returning the goods to us unless we delivered the item to you in error. Please note original delivery charge will only be refunded if item was sent to you in error.<br> When we receive the goods with the notice of your cancellation of this order we will refund the relevant part of the purchase price for that item.</p> <p>Once you have notified us that you are cancelling your contract any sum debited to us from your credit card will be re-credited to your account as soon as possible and in any event within 30 days of your order provided that the goods in question are returned by you and received by us in the condition they were in when delivered to you. If you do not return the goods delivered to you or do not pay the costs of delivery we shall be entitled to deduct the direct costs of recovering the goods from the amount to be re-credited to you.</p> <p> <h2 id="How_Secure_Is_Information_About_Me"><strong>Cancellation by PC Giant</strong></h2> <p><br> We reserve the right to cancel the contract between us if:-</p> <p>a) we have insufficient stock to deliver the goods you have ordered<br> we do not deliver to your area or Country<br> c) one or more of the goods you have ordered was listed at an incorrect price due to a typographical error or an error in the pricing information received by us from our suppliers.</p> <p>If we do cancel your contract we will notify you by e-mail and we will re-credit your account with any sum deducted by us from your credit card as soon as possible but in any event within 30 days of your order. We will not be obliged to offer any additional compensation for disappointment suffered.</p> <h2 id="What_Choices_Do_I_Have"><strong>Delivery Schedule</strong></h2> <p><br> Your order will normally be dispatched the same day if we receive it before 3pm UK time Monday to Friday with the exception of English public holidays. If you choose the Standard Parcel Service or 2nd Class service we withhold the right to delay shipment for one or more days and then dispatch using a next working day service thus achieving delivery within the quoted timeframe. This only happens in exceptionally busy times and is not the normal procedure. We will try to dispatch orders received after 3pm on the same day but if that is not possible they will be dispatched the next working day.<br> Customers in the Highlands of Scotland may find that their deliveries take one extra working day to arrive. Note that cross-border shipments are subject to opening and inspection by customs authorities. <a href="http://www.pcgiant.co.uk/catalog/shipping.php" target="_blank">Read more here.</a></p> <p> <h2 id="Information_You_Explicitly_Give_Us"><strong>Events Beyond our Control</strong></h2> <p><br> We shall have no liability to you for any failure to deliver goods you have ordered or any delay in doing so or for any damage or defect to goods delivered that is caused by any event or circumstance beyond our reasonable control including without limitation strikes lock-outs and other industrial disputes breakdown of systems or network access flood fire explosion or accident.</p> <p> <h2 id="Automatic_Information"><strong>Liability</strong></h2> <p><br> If the goods we deliver are not what you ordered or are damaged or defective or the delivery is of an incorrect quantity we shall have no liability to you unless you notify us in writing (e.g. by email) at our contact address of the problem within 10 working days of the delivery of the goods in question.</p> <p>If you do not receive goods ordered by you within 30 days of the date on which you ordered them we shall have no liability to you unless you notify us in writing at our contact address of the problem within 40 days of the date on which you ordered the goods.</p> <p>If you notify a problem to us under this condition our only obligation will be at your option:-<br> a) to make good any shortage or non-delivery<br> to replace or repair any goods that are damaged or defective or<br> c) to refund to you the amount paid by you for the goods in question in whatever way we choose.</p> <p>Save as precluded by law we will not be liable to you for any indirect or consequential loss damage or expenses (including loss of profits business or goodwill) howsoever arising out of any problem you notify to us under this condition and we shall have no liability to pay any money to you by way of compensation other than to refund to you the amount paid by you for the goods in question under paragraph c) above.</p> <p>You must observe and comply with all applicable regulations and legislation including obtaining all necessary customs import or other permits to purchase goods from our site. The importation or exportation of certain of our goods to you may be prohibited by certain national laws. We make no representation and accept no liability in respect of the export or import of the goods you purchased.</p> <p>Not withstanding the foregoing nothing in these terms and conditions is intended to limit any rights you might have as a consumer under applicable local law or other statutory rights that may not be excluded nor in any way to exclude or limit our liability to you for any death or personal injury resulting from our negligence.</p> <p></p> <p> <h2 id="Information_from_Other_Sources"><strong>Credit Card Security</strong></h2> <p><br> Online credit card transactions are handled securely by specialised payment processors. They comply with the Payment Card Industry (PCI) Data Security Standards (DSS) and are externally audited in this respect. All Payments made to PC Giant via any of the card processors that we use are protected upto the value of ?10000 via Trust ssl see our Trust cirtificate on our home page</p> <p></p> <h2 id="Information_from_Other_Sources0"></h2> <h2 id="Information_from_Other_Sources0"><strong>Product Guarantee</strong></h2> <p><br> <br> We guarantee your satisfaction. All of our products come with a 30-day no-quibble guarantee.<br> All products also carry a minimum of 1 year's warranty against failure and defects under reasonable operating conditions.<br> This does not affect your statutory rights as a consumer.</p> <p></p> <p></p> <h2 id="Information_from_Other_Sources1"><strong>Guarantee On Our Prices</strong></h2> <p><br> <br> <br> At PC Giant we a proud to offer a 7 day Price Protection guarantee on our own prices .<br> If you buy a product from us and we lower the price of that product on our website within 7 days of you placing your order then email us to point out the price drop and we will refund you the difference between the two amounts. This offer is almost unique amongst technology retailers because technology products have a reputation for dropping in price very quickly. We offer this service because we know how annoying it is to buy a product and see the price drop days or even hours after you place your order!<br> Note that this guarantee does not apply to freight or packaging charges or items bought through eBay.</p> <p></p> <p></p> <h2 id="Information_from_Other_Sources2"><strong>Complaints Procedure</strong><br> </h2> <p><br> In the unlikely event that you have a complaint concerning an order through PC Giant either:-</p> <p>i. Email <a href="mailto:complaints@pcgiant.co.uk">complaints@pcgiant.co.uk</a>. We will acknowledge receipt of your email within 1 working day.<br> ii. Write to PC Giant 48 Edward Road Liverpool Merseyside L35 5AJ England.<br> iii. Telephone 0151 2891479 (+44 151 2891479 from outside the UK). Please note that the telephone line is manned from 9.00am to 5.30pm UK time Monday to Friday. At busy periods our phone lines may be busy if so you will be asked to leave your message and we will get back to you. please if you contact us as regards to an order you have placed from PC Giant you must include you order number within the email.</p> <p>A senior manager at pcgiant will personally deal with your complaint and you will be kept informed during all stages of the complaints procedure.</p> <p></p> <p></p> <h2 id="Information_from_Other_Sources3"><strong>Privacy Policy</strong><br> </h2> <p><br> All information given to us PC Giant including email addresses delivery addresses and credit card details are used only for purposes of your order and cart history. Keep safe online by ordering from a respectable company that takes security of personal information very seriously and We are very conshious when it comes to data protection and abide data protection laws please read our <a href="http://www.pcgiant.co.uk/catalog/privacy.php">Privacy Policy</a></p> <p></p> <p></p> <h2 id="Information_from_Other_Sources4"><strong>Returns Policy</strong><br> </h2> <p><br> Our 7 day no quibble warrienty gives you great the added assurance of knowing if you purchase an incorrect item you may return with no questions asked please note this does not apply to any recorded media including software movies gamesetc also not included are batteries unless unopend Please read our <a href="http://www.pcgiant.co.uk/catalog/shipping.php">Returns Policy</a> for more info.</p> <p></p> <p></p> <h2 id="Information_from_Other_Sources5"><strong>Other Terms</strong></h2> <p></p> <p><strong>Remittance Terms</strong><br> All goods remain the property of PC Giant until paid for Orders will not be dispatched unless full delivery has been paid for.</p> <p><strong>Invalidity</strong><br> If any part of these terms and conditions is unenforceable (including any provision in which we exclude our liability to you) the enforceability of any other part of these conditions will not be affected.</p> <p><strong>Governing Law<br> </strong>This contract between us shall be governed by and interpreted in accordance with English law and the English courts shall have jurisdiction to resolve any disputes between us.</p> <p><strong>General Jurisdiction Disclaimer</strong><br> This site is targeted at residents of the European Economic Area and the Channel Islands. If you are not a resident of the European Economic Area or the Channel Islands do not use this site. In listing your place of residence and delivery address in our order form you are representing to us that you are a resident of the European Economic Area or the Channel Islands. This is a representation on which we rely prior to accepting your offer to purchase our advertised goods and services.</p> <p><strong>Third Party Rights<br> </strong>Except for our affiliates directors employees or representatives a person who is not a party to this agreement has no right under the UK Contracts (Rights of Third Parties) Act 1999 to enforce any term of this agreement but this does not affect any right or remedy of a third party that exists or is available apart from that Act.</p> <p></p> </div> </body> </html>'); ?>