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InfoPulse
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Many thanks -- I will follow up with this and let you know what happens! There is no way I would've been able to figure this out, so thank you for your time!
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3 hours ago, jimdanforth said:
Kinda demanding to come hear and get nasty for something you were given for free. Then when help was offered you were still rude. Personally, I would have just bounced you from the group and gone on with life. We have uncovered probelms and been able to resolve them with the teams support and Andrie has been very helpfull. I would suggest you back up just a bit and listen instead of complaining.
I'm not being nasty and I'm not complaining -- just pointing out the installer didn't work for me using PHP 8.0. And if it didn't work for me, it won't work for others. Could be just the installer that doesn't support 8.0 -- but if I or someone else doesn't post that there is a problem, how will it get fixed? I did quite a bit of searching in the Forum and elsewhere to see what the problem might be and couldn't find any answer -- why would you attack me for pointing out a problem? Are you trying to discourage people from pointing out problems?
I do see that eventually support and custom extensions will be offered for money -- which we will gladly pay for as we've been using osCommerce for more than 40 stores since 2004 and are hoping to move them to osCommerce 4 starting within the next couple of months or so. So we are anxious for this to work -- but not at the expense of being treated like we're a pest and nasty for pointing out a problem.
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9 hours ago, pandrei said:
Ok. Send me an access to the cpanel and I will try to reproduce the issue
Happy to -- how can I send it to you? (I've never had to send anything privately before!)
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All the screenshot would show is a 500 page -- that's all I saw, every time. As you know, a 500 error page doesn't say anything about the error that caused the page to appear. So a screenshot would be rather useless, right? And if PHP 8.0 is supported, why didn't the store install until the PHP was changed to 7.4?
Since I haven't done anything with the installation yet, I am willing to give you access to the cpanel so you can rip out what's there and try installing it for yourself.
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Obviously not since it's now been installed.
Here is a paste of the conversation with tech support at inMotion Hosting, with my original trouble ticket at the end. I don't know why you think I'm making this up -- trying to install it with PHP 8.0 wasted HOURS of my time:
On 7/12/2023 9:36 AM, Robert J. (InMotion Hosting) wrote:##- Please type your reply above this line -##Your request (7146333) has been updated. To add additional comments, reply to this email.
https://inmotionhosting.zendesk.com/system/photos/6149061878679/profile_image_5875193490199_9472898.png Robert J. (InMotion Hosting)
Jul 12, 2023, 9:36 AM EDT
Hello Lee,
Thank you for contacting Support. My name is Robert. I would be happy to help you out today.
The website cortina-languages.com loads for me after changing the PHP version from 8.0 to 7.4. It appears that this particular software is not compatible with PHP 8.0.
We are available 24/7, 365 via email and chat if you need more help. We always strive to provide you, the customer, top-of-the-line Support and service.
So that you know, you will receive an email within 24 hours to rate this interaction. I appreciate any feedback.
We are available by phone between the hours of 9AM to 9PM EST, Monday through Friday.
I hope you have a great day.Best Regards,
Robert J.--
InMotion Hosting
We are available 24/7. Contact UsAvoid the wait! Search the customer exclusive knowledgebase in AMP
Did you know that you can view, manage, and respond to your open support requests in your Account Management Panel? Learn more at our Support Center.
https://inmotionhosting.zendesk.com/images/2016/default-avatar-80.png Lee Fleming
Jul 12, 2023, 8:50 AM EDT
Submitted through AMP: cd6fde77494b054f99bb
Trying to install osCommerce 4.12.56860 on cortina-languages.com. It unzips the file, then I get a 500 error instead of it going to the next step. Step one is a check and it says everything is okay for the installation. Step two is unpacking the zip file. I'm installing with PHP 8.0, which is okay. I've done the PHP ini settings per spec. I have no idea what to do about the 500 error -- help! (Softalicious only has an older version of osC4 and the installation was buggy, so I restarted with an upload. I uploaded via the file manager in the cPanel.
ZIP-Installer
osCommerce v.4.12.56860
https://www.oscommerce.com/download-oscommerce#contentServer Requirements
Jump to navigationJump to search
Note: This manual is for osCommerce v4.Name Recommended Required
PHP version 7.2.0 7.0.0+
MySQL database Yes Yes
zLib PHP module Yes Yes
PHP memory limit 256M 128M
cURL PHP module Yes Yes
fopen PHP function Yes Yes
hash PHP function Yes Yes
XML PHP module Yes Yes
spl_autoload_register PHP function Yes Yes
JSON PHP module Yes Yes
GD Image module Yes Yes
Pathinfo-Support Yes YesThis email is a service from InMotion Hosting. -
Tried installing the latest with PHP 8.0 and it made the installer hang at Step 2 -- got a 500 error. Worked fine with 7.4. So something is wonky with it.
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Tried to install the latest version with PHP 8.0 since 7.4 is long end of life. But nothing worked -- the installer just threw a 500 error and my hosting company (InMotion) said it just doesn't work with 8.0. When will osCommerce 4 be compatible with PHP 8.0 or better?
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Are there any payment modules to handle the current Authorize.net payment methods such as Accept Hosted (which replaced SIM) or Authorize.Net API (which replaces AIM)?
If not, are there any guidelines on how to implement either within the existing modules?
SIM has been failing frequently since February 28, 2018 (sunset date) and AIM will sunset fairly soon (though no specific date has been set yet).
Here is the Authorize.Net upgrade guide: https://developer.authorize.net/api/upgrade_guide/
Any help or suggestions would be greatly appreciated!
Thank you.
Why doesn't PHP 8.0 work?
in General Support
Posted
Thank you, I successfully completed the installation with no problem (except that the only country I could choose was United Kingdom -- United States is not a select option!) Best wishes.