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The e-commerce.

ThoroughWeb

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Posts posted by ThoroughWeb

  1. Ok, I'm cracking open a beer!!!

     

    I didn't know how to read the log that was created, didn't know what I was looking for, so I decided to compare the shipping options listed in the 2 different upsxml.php files. There was one line missing from the /catalog/includes/modules/shipping/upsxml.php file.

    '02' => MODULE_SHIPPING_UPSXML_SERVICE_CODE_CANADA_ORIGIN_02,

     

    just in case anyone else is having the same problem. When I added this line to match up with shipping option 2 in the other upsxml file, the ghost disappeared !!

     

    So, now, I have another question. For some obscure reason, the module is adding 3 lbs to every order. Any ideas where this might be happening and how I can resolve it?

     

    Thanks in advance.

     

    Robin

  2. So are we. Better enable logging (see includes/modules/shipping/upsxml.php, somewhere around line 70 for instructions). I suggest using a full path (using the file systems path) to a log file.

     

    hmm could you please treat me like a 5 year old learning how to tie her shoes? I'm very new to php so I'm having alot of problems figuring out what I need to do to turn on logging.

     

    I have read the instructions and I thought I did what it said. Created a blank .log file, uploaded it to my site (made a directory called logs first and uploaded there). Put in the full path including http... to the log file. Removed the // from the line that calls the log. Uploaded the edited file. Created a new order. sent new order, checked the log file, it's empty.

     

    Anxiously awaiting any help.

     

    Thanks in advance.

     

    Robin

  3. Firstly, before I ramble, what version are you using and have you tried a different one? For instance, if you're using a 1.2.x release, try out, say, 1.1.4.

     

    On to the rambling- I know I should let Jan handle this as he's the expert, but I've got my theories, my caffeine, and a soapbox. :)

     

    I believe your problem with having a ghost option is related somehow to

     

    a.) selecting (or, perhaps more aptly, not disallowing) a service option that is n/a for your location

     

    b.) whatever is causing you to have "to take out the 'EED' because that part wouldn't work right" (incidentally, I've recently come to basically be in love with this feature. I highly recommend using it if you can)

     

    This is because I've seen some really, really weird things with the latest version of the module. Granted, I'm using a heavily modified module (see the posts above by HallMarc) that I have further customized, but previous versions handled this ok.

     

    However, that being said, my problems were related to the customization that I had done and so that's why I asked. If you're using a raw module than something else may be up.

     

    a) I thought the same things, so I went into the admin panel to reconfigure the UPS XML module and I clicked off every option that is listed there. All that accomplished was leaving only the ghost option available when I tested it.

     

    B) I disabled the "EED" because all that shows up are the letters "EED" instead of an actual date. I didn't think we needed this option because our products have to be custom made after the order is placed so the EED that's generated would not be accurate.

     

    To answer your first question, I'm using UPS XML v1.2.3, I assumed it would include any and all bug fixes so I chose that one to install. I have done absolutely nothing to modify it because I am a real newbie to PhP.

     

    I appreciate the help btw, I'm still stumped.

  4. Did you change the names of the service type options in the language definition file or otherwise modify the module?

     

    No, I didn't. I looked at it, as instructed in the "read me" file that came with the contribution, to see what shipping options applied to Canada. That's when I realized why "Ground" was not showing up. But other than reading it, I didn't touch it.

     

    Robin

  5. Also, I don't quite follow you. Express and Express saver are not shipping methods in the US. And then only shipments from the US can have Ground as a shipping method.

     

    No other shipments than from US and Puerto Rico origin have a shipping option called "UPS Ground" (according to the developer docs for the Rates and Service Selection of January 1, 2006).

     

    You're entirely right about that, Express and Express Saver are both options in Canada and it turns out that Ground is not an option for Canada which is why it's not showing up, so it boils down to finding out why I am getting one option with no name. The other odd thing is that if you chose the "no name" shipping option, then click continue in the checkout process, shipping switches to standard and the standard price instead of the price that was associated with the "no name" shipping.

     

    So, how do I turn on full logging? and what exactly am I looking for? I'm very new to php.

     

    Robin

  6. I need a bit of help please with this module. I've got it working, had to take out the "EED" because that part wouldn't work right but now the only problem I seem to be experiencing is a lack of detail in one of the shipping options.

     

    What I mean is this. I've left only 4 shipping options active. Ground, Standard, Express and Express saver. The Standard, Express and Express Saver all show up properly, but Ground does not shop up at all and there is instead a shipping price without a name. If I click to disable every shipping option, this one without a name still shows up.

     

    Any guidance would be appreciated.

     

    Thanks

  7. Hi folks,

     

    I think I've installed option_type_feature correctly but I'm running into a glitch.

     

    I have created Product Option radio buttons for Lining Colour and Shell Colour.

     

    Then I created Option Values that show a graphic of the colour and name for each of the different values I want.

     

    Then I added product attributes for each of them so the radio buttons show up under the product.

     

    Everything works fine so far.

     

    I log in as a customer, order the product, chose my options, it all goes through, shows me the options right to the checkout. Then I receive my email order confirmation with all the details written out. So, GREAT!

     

    BUT Here's the problem!!

     

    When I go into admin to check the order, the option value for the radio button attributes do not show up, which of course means that as the store owner I have no clue what options they want.

     

    What am I doing wrong?

     

    Thanks

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