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dlcmpls

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dlcmpls last won the day on November 17 2009

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    dave
  1. Update - it appears this is happening for all International orders. Can anyone offer advice?
  2. Customers are unable to use a Canadian address for shipping. If a customer tries to use a Canadian address, they get this message: This is currently the only shipping method available to use on this order. United States Postal Service United States Postal Service An error occured with the USPS shipping calculations. If you would like to use USPS as your shipping method, please contact the store owner. For testing purposes, I used a public library address in Toronto: 155 Bonis Ave., Toronto, ON M1T 3W6 I have attached a screenshot showing the address fields in my Customer Account and a screenshot of the USPS module settings in Admin. Can anyone provide feedback about this?
  3. Hi Jack. I have an odd situation with the Contribution. I am currently receiving notification emails stating that a customer ran a search, but the search came up empty. However, I know that the searched-on products do exist and I can even find the products if I duplicate the search myself. Here's an example of an email I received from my site that demonstrates the issue: ############################## From: "Art Glass" <owner@@site.com> Date: November 20, 2011 2:48:43 PM CST To: owner@@site.com Subject: Request for product information A visitor who's email address is could not find the following products using the search function: ------------------------------------------------------ b2137-30f ------------------------------------------------------ Additional Comments: ############################### Note that no email address is included in the body of the email. If I go and manually run that same search: b2137-30f I get 3 products. So the search should be valid, and products should be found and shown to the user, but instead I get emails that say no products were found. Any thoughts?
  4. Yeah, that's what I thought Chris. Thanks for the feedback. Do you have knowledge as to why it has to be one or the other?
  5. Hi Chris. I messed up on my initial post. We are using the the CCGV contribution: CCGV Credit Class Gift Voucher 6.0 for 2.3.1 That contribution allows us to distribute discount coupon codes to customers and it works well. However, we can't combine a discount with free shipping. The contribution specifically doesn't allow this combination. So we are looking for a way to give customers a deal like: 10% off and free shipping - just use this code When entering the code, the customer gets 10% off their order AND free shipping. We don't want to just offer free shipping to every customer for every order.
  6. We want to use this contribution to provide free shipping plus a discount. The contribution doesn't allow for this. Why not? Anyone have suggestions for modifying the code to provide free shipping AND a discount at the same time?
  7. Love the contribution, but we want to give a customer free shipping and a discount. The contribution doesn't allow this. So 2 questions: 1 - Why isn't this allowed? Is it something specific to how osCommerce works? 2 - Any suggestions about how to modify the cont so we can give free shipping and a discount? Thanks for any responses.
  8. bump. help!
  9. We are using the Credit Class & Gift Voucher contribution. http://www.oscommerce.com/community/contributions,282/category,all/search,gift+voucher It appears when a coupon is set to use Free Shipping, the discount amount for the coupon is ignored. We want a coupon that has a discount amount (let's say 10% off your order) AND free shipping. Does anyone know of a modification that would accomplish this? Also, if we set up a coupon with just Free Shipping, the free shipping doesn't get applied at checkout. I have confirmed that we are using the modification from [18 Jul 2010] that is supposed to fix this issue, but free shipping is still not being applied. Help!
  10. Disregard. I found my problem. I have 2 versions of the site in question set up locally - a "live" version and a "dev" version. I installed the contribution on the dev site, but the config file in the Admin was pointing to the live site. Since the config was pointing to the live site, and I installed the contribution on the dev site, I wasn't seeing the Module in the admin tools. One of those days.
  11. I've installed the Discount Coupon Codes Contribution but the module is not appearing in Admin > Modules > Order Total. I did see this in the Common Problems section of the README file: # "Discount Coupon" does not appear in the list of Order Total modules under Modules > Order Total in the admin section. Ensure that you have uploaded the module files contained in the contribution package: catalog/includes/modules/order_total/ot_discount_coupon.php catalog/includes/languages/english/modules/order_total/ot_discount_coupon.php I've verified that each of the 2 files mentioned above are in the proper locations. Here's what I see in Modules > Order Total right now: Low Order Fee Shipping 2 Info Sub-Total 1 Info Tax 3 Info Total 4 Info I've gone through the instructions twice, and verified that everything is correct, but I've obviously missed something. Can anyone help?
  12. I've installed the Discount Coupon Codes Contribution but the module is not appearing in Admin > Modules > Order Total. I did see this in the Common Problems section of the README file: # "Discount Coupon" does not appear in the list of Order Total modules under Modules > Order Total in the admin section. Ensure that you have uploaded the module files contained in the contribution package: catalog/includes/modules/order_total/ot_discount_coupon.php catalog/includes/languages/english/modules/order_total/ot_discount_coupon.php I've verified that each of the 2 files mentioned above are in the proper locations. Here's what I see in Modules > Order Total right now: Low Order Fee Shipping 2 Info Sub-Total 1 Info Tax 3 Info Total 4 Info I've gone through the instructions twice, and verified that everything is correct, but I've obviously missed something. Can anyone help?
  13. I see my posted ended up on the General Add-Ons Support. I'm reposting in this thread: I'm really liking this contribution. It's so much more robust and useful than the standard osC search. In my database I have a column for products_info in the products_description table. I think this was added as part of another contribution. I need to include that column in the Site Search results. How would I modify Site Search to include the products_info in the search results? I've looked through the code, and tried a few tweaks on my own without success. Any help would be appreciated!
  14. I'm really liking this contribution. It's so much more robust and useful than the standard osC search. In my database I have a column for products_info in the products_description table. I think this was added as part of another contribution. I need to include that column in the Site Search results. How would I modify Site Search to include the products_info in the search results? I've looked through the code, and tried a few tweaks on my own without success. Any help would be appreciated!
  15. Can anyone offer advice on how to calculate FedEx shipping using product dimensions? I've done a bunch of searching but haven't found anything definitive. Help@