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GLWalker

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GLWalker last won the day on January 14
GLWalker had the most liked content!
About GLWalker
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Rank
ıllıllı < /> ıllıllı
- Birthday 08/30/1974
Profile Information
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Real Name
G.L.Walker
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Gender
Male
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Location
Texas
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Interests
Liberty, Independence, Craftsmanship, Programming, Design
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[Contribution] Customer Support Portal
GLWalker replied to GLWalker's topic in General Add-Ons Support
Hi everyone, thanks for the input thus far, I probably rushed into getting it ready for the BS Community edition, and overlooked a few things. If anyone is using the standard 2.3.XX download, use the first version I uploaded, should be fine. I'll make more changes and upload, I've been n the middle of a move, so this was my first chance back online since the last time I posted. As for the GitHub recommendation, I have been thinking of that too, so expect to see a repo soon. Existing order editing - this doesn't do that - but if there's enough interest it could.- 24 replies
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Antonio Garcia started following GLWalker
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[Contribution] Customer Support Portal
GLWalker replied to GLWalker's topic in General Add-Ons Support
New update addressing errors here uploaded. Another update will come addressing specials price. The price does show as special while in the cart, just not in the product listing.- 24 replies
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[Contribution] Customer Support Portal
GLWalker replied to GLWalker's topic in General Add-Ons Support
Just searched around on this file and it appears that it was only being used with USPS module, and it's outdated as well, so it was removed from the BS version.- 24 replies
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[Contribution] Customer Support Portal
GLWalker replied to GLWalker's topic in General Add-Ons Support
Code has been updated for compatibility with Bootstrap Community version. Please report any further bugs.- 24 replies
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[Contribution] Customer Support Portal
GLWalker replied to GLWalker's topic in General Add-Ons Support
Ahhh, yes.. forgot about those changes for the BS edition - my most recent testing was on the standard 2.3.4.1 download. I'll make changes and update. Thanks for the feedback.- 24 replies
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Support forum created at:
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This is the support thread for the Customer Service Portal https://apps.oscommerce.com/xihXD&customer-service-portal The primary goal of the Customer Support Portal is to allow osCommerce shop owners to allow their employees to work on order fulfillment and customer support inquiries without having to allow direct admin access. Additionally it serves as a full fledged order placement system that will work with a shops existing payment methods, as well as a couple of new payment modules that could be useful in case alternate means of payment processing are desired, or in person cash sales are needed. The Customer Support Portal also allows a true guest checkout option. No customer is created if this option is used. All customer information is stored only in the actual order information. There is a quick link in the Customer Portal Header menu that allows guest orders to be viewed separately from the rest of the store orders. Please note that in the ht_customer_service module settings there is an email field to fill out, by default it uses the store owners set email address. This email is used for certain functions within the Customer Service Portal, such as a placeholder email in guest account creation. It will always be populated on the guest customers information field, just to skip the additional step of gathering an email address from a guest. Whenever done with guest accounts, or even logging into an existing customers account always go back to the dashboard. This resets the session for that particular customer. If you are in a customers account, then you have to take on a session allowing you to access their info, the dashboard kills any sessions that are not related directly to you the customer service agent. If you are using the cash payment option, you will need to adjust the sort order of you order total module sp that the order totals and cash back amounts are computed correctly. Helpful Videos: https://www.youtube.com/watch?v=cwaid91cp1A&feature=youtu.be https://www.youtube.com/watch?v=dLgiD1FoTj4&feature=youtu.be Known issues: This plugin has been used in working shops for a number of years and proven to be stable. There are howver 2 issues I am aware of. 1) If a product in the cart has attributes, the update quantity field wont work properly. If a different quantity is desired, just delete it and add the correct quantity from the product listing itself. 2) I have not noticed this until testing on PHP 7.0, when using the cash payment option, the update button needs to be clicked twice. Feel free to post with comments or suggestions.
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Submitted, in the que awaiting approval
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And here's some general usage: https://youtu.be/dLgiD1FoTj4
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GLWalker started following Ive got a suprise coming
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How about this for install instructions https://youtu.be/cwaid91cp1A
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wrapping up a few changes after testing on php7.0.
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Thats pretty sharp looking. Good job.
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Yup, you could say that install instructions are the wrapping, except that I like wrapping gifts, not so much writing install instructions. Fortunately, the module pretty much tells you what to do so instructions will be very dry... upload, install, that's all folks...
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A few here have seen it before, it's just been sitting on my desk doing much of nothing, so I am currently packaging it up. The first one to install it owes me a beer steak dinner.
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