Well, I can say this. I tried to get my refund through the sales rep i used at Verislime...he will not give me a refund because its past the 30 day grace period. I paid for the whole year up front. I bought the yr plan on Jan 20th...but have not started to use it till the last couple weeks as we test the site. It just wont work properly-period.
So I ask the guy if he could prorate some type of refund, since I never used the service...like atleast maybe give me half of my money, NOPE.
I understand the 30 day period, but only for the NON redundable setup fee-they can have it!...but to pay for 12 months when I never used it. I bought XM radio and paid for 2 yrs up front, switched to sirius and XM prorated me a refund...why cant verisign do the same?
I cant stand around and wait and will keep fighting to get some money back, so I call Authorize.net...I had my account setup in about 2 hrs, installed on OSC in about 45 minutes, ran a test charge and it works.
So far, I am kickin myself in the butt for not going with Auth in the first place. Verisign was a nightmare from day one and I will let you know if they scam me out of my money.