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About puggybelle

  • Birthday 08/02/1966

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    Central North Carolina
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  1. puggybelle

    Admin Load Time - strange this morning

    Hi Matt, Wish I had copied and pasted the errors I was getting. My error logs are showing things like: Error while sending QUERY packet. PID=929743 And the query was beginning with r.reviews which is interesting, I guess, since I don't use reviews in the website. Maybe that's a red herring, I don't know. All I know is it all went away when the forums came back online. I like to see the Latest News module in Admin, so I'll probably leave those things alone. I was just trying to confirm that my loading issues were, after all, related to this forum being down. Thanks! - Andrea
  2. I am using CE and PHP 7.0 My admin page was taking eternity to load this morning (mysite.com/admin) and when it finally would...there were database errors at the bottom of the screen. MySQL server has gone away. All was there except for the PayPal Live entry which shows my current balance. The public side of my site seemed to be loading fine. So, I come to this forum to discover that it is completely down. For hours. But, the moment it came back up...I had no more problems loading mysite.com/admin No more errors. No more waiting minutes for it to load. Is that a coincidence? How dependent is my site on external links to load and run properly? - Andrea
  3. After playing with it some more...I took the code from line 282 in create_account_process.php : require('includes/languages/' . $language . '/' . 'create_account.php'); And moved it down to above the section at the bottom of that file where the email is being defined, so it looks like this: require('includes/languages/' . $language . '/' . 'create_account.php'); $email_text .= EMAIL_WELCOME . EMAIL_PASS_1 . $password . EMAIL_PASS_2 . EMAIL_TEXT . EMAIL_CONTACT . EMAIL_WARNING; tep_mail($name, $email_address, EMAIL_SUBJECT, $email_text, STORE_OWNER, STORE_OWNER_EMAIL_ADDRESS); And now I have a wonderful Welcome email complete with a randomly generated password for the new customer that works! Why did I have to move it though? Like...I fixed it, but...I don't understand why I had to. Just trying to learn! - Andrea
  4. I'm using CE with PHP 7.0 I installed Order Editor first...had to clean up some of the DIR_WS stuff and whatnot, but it works fine. Then I installed Manual Order Maker and had to do some cleanup there, as well, but it works fine, in the respect that I can create a new customer account. It's the Welcome email it generates that is not playing nice. Looks like this: All of those defines are in the admin/includes/languages/english/create_account.php file but the email just will not pick them up. The language file is in the correct location. I changed the original line in admin/create_account_process.php: require(DIR_WS_LANGUAGES . $language . '/' . 'create_account.php'); It now reads: require('includes/languages/' . $language . '/' . 'create_account.php'); But, no luck. The email is supposed to contain a random password for the new customer - and it does - but the email itself is a wreck. Any idea what it might be? Or is this maybe not compatible with my version of osCommerce? - Andrea
  5. puggybelle

    Paypal Standard Payments Failing

    Is this an issue only affecting those who use Phoenix? I'm not having this problem on CE and have been using PayPal Standard for years. - Andrea
  6. @ce7 Yes, but...the issue we're all complaining about is that it does not work on the first page load. We're getting 'no matches' when first loading the website. Only if we click on something...anything at all...and then try to use search will it work. Please PM me with a link to your site. I want to see if it works on my first try after loading your homepage. As for the filter issue you're having...have you assigned the correct number in the module?
  7. @ce7 Well, I just took what you said literally and swapped out the catalog/ext/ files in 1.8 with 1.7 and no change for me. It's still not working on the first page load. Would love to have a link to a site that does have it working. - Andrea
  8. Can you clarify what that means? There are a lot of folders/files under that filepath you referenced. You began with version 1.8.....yes? - Andrea
  9. @raiwa Thank you for that. I'll stop worrying about green check marks now. 🙂 @ecartz The PayPal payment email for this order says the following at the bottom: Please keep this number for future reference, as your customer doesn't have a PayPal Transaction ID for this payment. Invoice ID: 8044 The next order/PayPal email, that completed checkout, has no such language, only Invoice ID: 8045 at the bottom. I wonder if this buyer may have gone back to PayPal and manually created the order and paid. Can they do that? I did notice the buyer was sticking around the website for quite some time after seeing the Preparing PayPal IPN status on the first try. I'm picturing them writing down everything in their cart and how much it costs. If they did go back to PayPal and 'Send Money' on their own, that would explain the lack of order process emails and inventory adjustments. Typically, if there's going to be some delay on PayPal's end, they notify me immediately. Like...a buyer paying with a transfer from their bank account. But, it won't stop the order from completing. They'll just let me know that the funds are not available to me yet. The buyer will successfully complete checkout. Would love to pick the buyer's brain now, but...I won't. - Andrea
  10. @ecartz Happy Friday Night! I don't think they completed checkout at all. I did not receive an Order Process email, even when they paid this evening. I assume they didn't, either. I emailed the buyer to thank them and inform them that their purchase would be shipped first thing on Monday morning. It's very weird. I see the green check mark next to their name, which indicates they used PWA. When I search for them in the Admin side of the site...just searching for their name in the Customers section...they come up, complete with name and address details, but when I click on Orders...zero found. Because I deleted the order many hours before the payment came in. I'm going to just appreciate that I got paid and call it a day. But, how do I know if they 'created' an account or went on their merry way? And you don't even get the option to keep an account until you hit checkout_success, right? They never made it there. Otherwise, I'd be getting an order process email, yes? If you don't delete those customers with the green check mark...aren't they going to have problems trying to make a purchase in the future? The database will say...your details and email address are already on file...please log in...right? Or is PWA supposed to be deleting those customers after a successful transaction? Still confused. Sorry, I know I'm rambling. Just trying to make sense of what happened here. - Andrea
  11. Using CE with PWA 3.0.5 Customer came in last evening, filled a cart, proceeded to PayPal and then abandoned checkout. I waited 24 hours...order status stuck at Preparing PayPal IPN...I figure they changed their mind, their card was rejected, who knows. I deleted the order. Next thing I know, customer comes back and completes the PayPal payment tonight. Fortunately, I use PayPal Standard which provides a complete item-by-item list of what they purchased, otherwise...I'm going to have to contact the buyer and ask...what did you order? Question is: if I deleted their order this morning, how were they able to complete checkout with PayPal tonight? Was PayPal storing their order details for later? You don't get the option to 'keep' or 'create' your account when using PWA until you complete checkout, right? I do have that feature enabled within PWA...giving the customer the option to keep their account at the end. I'm really puzzled as to how this customer was able to make this payment...complete with products-ordered details...after I deleted it this morning. Additionally, do I need to manually delete customers with the green check mark next to their names indicating they were PWA customers? Does the green check mark disappear if they do decide to keep or create an account? Confused on Friday night. - Andrea
  12. puggybelle

    help what version

    What version am I using if the download is called osCommerce-Responsive-master? Download date in my folder is showing as May 24, 2018, but I think that's only referencing the actual date I downloaded it, not the date it was released. Not that it matters terribly much at this point - just curious. Otherwise, all I see when I run the Version checker from time-to-time is... CE I'm not running Phoenix, so I kind of expect a message other than... You are running the latest version of osCommerce Online Merchant. 🙂 No, I'm not. Version checker really doesn't check anything, does it? - Andrea
  13. @ArtcoInc and @Dan Cole It's a shame...this issue of not working on the initial pageload. Once I click around my site, it works perfectly on any and all pages. But, if buyers are going to see 'no matches' on their first try...assuming they're going straight for the search box when they enter the website...that's a killer. Out the door they'll go. It looks so nice and clean, too...I really wish I could use this! Damn! Guess I'll just keep checking the forum from time to time to see if anyone comes up with a remedy...you never know! Thanks, guys! - Andrea
  14. Hi Dan - I installed this very cool contribution yesterday on my test site and I am experiencing the same as you mentioned above. What should I be looking for to troubleshoot the issue? What did it turn out to be in your case? I'm using the latest version of the contrib with CE and lots of other mods to boot. Just don't know where to begin looking for suspects. Thanks for your time! - Andrea
  15. puggybelle

    Facebook Spider overloading site

    I entered that string of 159.138. in the IP Blocker page accessed via cPanel. I never added that to the .htaccess file itself and when I view that file, I only see full IPs that were placed there before, a few dozen or so. That's why I wrote - I don't want to inadvertently block someone from New York or Canada or Spain when all I'm trying to do is kick out this crawler from Hong Kong. When it shows up, it will have over 500 different IP addresses in use on my site at once, but they all begin with 159.138 Hopefully, everything will be alright. What I entered in the IP blocker did take care of it. I just hope I haven't blocked people from here, there and everywhere else. I don't ship to Hong Kong, China, Japan, etc. (too expensive and no audience for what I sell there anyway) so... Just trying to keep the site running smoothly! - Andrea