Jump to content
  • Checkout
  • Login
  • Get in touch

osCommerce

The e-commerce.

Ivan Holbi

Admin
  • Content count

    76
  • Joined

  • Last visited

  • Days Won

    2

Everything posted by Ivan Holbi

  1. Ivan Holbi

    Admin page not found

    Hi Steve, Please PM me the access via FTP and by logging onto IONOS under your account details for us to check this issue further. Best regards, Ivan
  2. Ivan Holbi

    Cart/Checkout not working

    Hi Kiran, We fixed the issues mentioned above so this fix will be applied in the next osCommerce version. Best regards, Ivan
  3. Ivan Holbi

    OSC V4 and USPS

    Hi, Please PM me with the access details to the admin area of your website for us to check this issue further. Best regards, Ivan
  4. Ivan Holbi

    How to report installation and operation issues

    HI Sergey, Please comment the option open_basedir in php.ini or add the path to the website there. Please see the option description below. https://www.php.net/manual/en/ini.core.php#ini.open-basedir Best regards, Ivan
  5. Ivan Holbi

    Translation of the store

    Hi Marcin, We keep working on this task. The translations will be available in the App Shop soon so you will be able to install it from there. Best regards, Ivan
  6. Ivan Holbi

    Added Categories won't show in shop

    Hi Troy, Please provide us with the access details to the admin area of your website for us to check it further. Also please provide us with more detailed explanation as to what you expected to show up on the front end. Best regards, Ivan
  7. Ivan Holbi

    Error: Your 'storage' key is wrong.

    Hi Troy, This is the temporary issue and should be fixed with the next version update. Best regards, Ivan
  8. Ivan Holbi

    tree style menu or box

    Hi Jim, It turned out that we need to review it further. That is why we keep logging to your admin backend. As soon as I have more information I will let you know. Best regards, Ivan
  9. Ivan Holbi

    How to report installation and operation issues

    Hi, Further to the comments above the extension module mysqli for PHP is required. Please see the link below. https://www.php.net/manual/en/mysqli.installation.php Best regards, Ivan
  10. Ivan Holbi

    osCommerce v4 Wiki

    Hi, Please see the following articles explaining how to proceed in your case. https://wiki.oscommerce.com/index.php?title=Managing_Export_and_Import https://wiki.oscommerce.com/index.php?title=Managing_Automatic_Import_and_Data_Sources Best regards, Ivan
  11. Ivan Holbi

    Problem with Sales Channel

    Hi, At the moment it is impossible to add a sales channel that would automatically create a link on the server. We are working on this development so as soon as it is available we will let you know. Please see the link below with the article explaining how to proceed with adding a new sales channel now. https://wiki.oscommerce.com/index.php?title=Adding_New_Sales_Channel Best regards, Ivan
  12. Ivan Holbi

    tree style menu or box

    Hi Jim, We added the category tree to the Watch theme. Please have a look. If it matches your expectations we can add it to your theme or develop the Watch theme further. Best regards, Ivan
  13. Ivan Holbi

    breadcrumb and category issues

    Hi Jim, Regarding the breadcrumb point hopefully it should be fixed with the next osCommerce version update. Best regards, Ivan
  14. Ivan Holbi

    Cart/Checkout not working

    Hi Kiran, We are still checking this issue. As soon as I have more information I will let you know. Best regards, Ivan
  15. Ivan Holbi

    Cart/Checkout not working

    Hi Kiran, Regarding the error, without the information from logs we cannot tell you what the reason is so please provide us with the corresponding logs. /lib/frontend/runtime/logs/*.log /lib/backend/runtime/logs/*.log The previous error during the export was because of the directory lib/backend/design/groups was missing or the writing rights were missing so we would recommend to check if this directory exists. Regarding Visibility on Pages we checked it from our end and it did work. Please provide us with the screenshot to make sure we are on the same page. Regarding the code in html in widgets it is possible to insert 64KB code in the html widget, but if it has the tags that are not closed it may affect the designer interface. We checked your website and everything looks good. Maybe, we would recommend to make some blocks via the category widget if these are the categories. If anything is not edited (there are no buttons), please provide us with the screenshot. Or if any settings are not saved please let us know which ones. Best regards, Ivan
  16. Ivan Holbi

    Smart WatchVersion 1.0.0

    Hi, Thank you for confirming. At the moment the theme installation from the App Shop is not available. However, you can copy the existing theme and create your own one based on it or create your own theme from the scratch. Please see the article with further information regarding it below. https://wiki.oscommerce.com/index.php?title=Creating_Theme_from_Scratch Best regards, Ivan
  17. Ivan Holbi

    Smart WatchVersion 1.0.0

    Hi, Thank you for providing us with the login information. We checked it from our end and it looks like everything is up and running. Please provide us with more detailed information (step by step) what you did to install the theme for us to check it further. Best regards, Ivan
  18. Ivan Holbi

    Smart WatchVersion 1.0.0

    Hi, Yes, please. Best regards, Ivan
  19. Ivan Holbi

    Typical "How to" questions

    Hi Jack, We would recommend to delete the unnecessary sales channels from your website, leave only one and assign your products and theme to it to avoid such issues. Please see the link below how to do it. https://wiki.oscommerce.com/index.php?title=Assigning_Theme_to_Sales_Channel_and_Deleting_Sales_Channel Best regards, Ivan
  20. Ivan Holbi

    Smart WatchVersion 1.0.0

    Hi, Could you please provide us with the access details to the admin area of your website for us to check it further? Best regards, Ivan
  21. Ivan Holbi

    Cart/Checkout not working

    Hi, Further to my reply above regarding the other issues. Header, footer containers and content cannot be edited. Everything inside can be edited. Header and footer are the same on all the pages. if it is changed on one page it will be changed on all the pages. Widgets can be switched off for them not to show up on the specific pages in the widget editing popup under the tab "Visibility on pages". Regarding the widget block export/import there was the error there but now it has been fixed. Also you have a lot of code inserted in the html widgets that may cause issues with widget editing. Best regards, Ivan
  22. Ivan Holbi

    Cart/Checkout not working

    Hi, Regarding the issue with the cart please provide us with the following logs for us to check it further. /lib/frontend/runtime/logs/*.log Regarding the other issues we are still checking it. As soon as I have more information I will let you know. Best regards, Ivan
  23. Ivan Holbi

    Multiple banner images display incorrectly

    Hi Jack, We checked it further and your sales channels were not correctly set up (for Enable SSL you chose NoSSL instead of FullSSL as well as Sales channel url was incorrectly set up). Please see the screenshot attached. We made the required corrections and it looks like everything is up and running now. Best regards, Ivan
  24. Ivan Holbi

    smart watch theme install fails

    Hi, We checked and there is no key on the admin member, please save the key for all the members. And also we do not see the downloaded theme archive in the local storage to try to install it without the key. Also as far as we know this package depends on the demo product package that we do not see in the catalogue. So if the requirements are not met the package is not installed. Best regards, Ivan
  25. Ivan Holbi

    Wiki Update

    Hi, We recently added a few new articles to our Wiki page (https://wiki.oscommerce.com/index.php?title=Main_Page). They are as follows: https://wiki.oscommerce.com/index.php?title=Connecting_to_App_Shop https://wiki.oscommerce.com/index.php?title=Creating_Extension_from_Scratch (including widget creation described in the end of the section Finish simple extension) https://wiki.oscommerce.com/index.php?title=Creating_Order_Structure_Module https://wiki.oscommerce.com/index.php?title=Creating_Payment_Module https://wiki.oscommerce.com/index.php?title=Creating_Theme_from_Scratch https://wiki.oscommerce.com/index.php?title=Installing_osCommerce_4_on_Dedicated_Server,_Cloud_Server_or_VPS Best regards, Ivan
×