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RAC

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Everything posted by RAC

  1. RAC

    No details in PayPal Express payments

    Sorry, I am using a 2017 BS Edge,
  2. RAC

    No details in PayPal Express payments

    Hello all. I have the same problem with PayPal Express. On completion of a sale there is no item description in the Transaction Details email, just the price paid. This makes it very difficult to identify the product needed to be sent to the customer. Also, on the packing slip, the description is marked n/a. How do I get the item description to display? Regards Shaun
  3. Hello all Running bs Edge early 2017, I have the following error in public_html/shop/error_log : [09-Jun-2019 08:30:10 UTC] PHP Warning: PHP Startup: Unable to load dynamic library '/usr/local/lib/php/extensions/no-debug-non-zts-20090626/timezonedb.so' - /usr/local/lib/php/extensions/no-debug-non-zts-20090626/timezonedb.so: cannot open shared object file: No such file or directory in Unknown on line 0 [09-Jun-2019 08:30:10 UTC] PHP Warning: PHP Startup: Unable to load dynamic library '/usr/local/lib/php/extensions/no-debug-non-zts-20090626/pdo.so' - /usr/local/lib/php/extensions/no-debug-non-zts-20090626/pdo.so: undefined symbol: zval_property_ctor in Unknown on line 0 [09-Jun-2019 08:30:10 UTC] PHP Warning: PHP Startup: pdo_sqlite: Unable to initialize module Module compiled with module API=20090626 PHP compiled with module API=20151012 These options need to match in Unknown on line 0 This error started out-of-the-blue on Sunday morning, presently the error log stands at 51MB ! I have made no changes to my website for around a month and my host assures me that no updates or installations have been installed on my website. Any clues as to what the problem may be? Thanks Shaun
  4. @BrockleyJohn @JcMagpie Thank you both. I have sent yet another long message/complaint to my lack-luster host, WHUK, (fyi). I am now looking for a new host, any suggestions anyone? I will await their reply, however I will not hold my breath. I will let you know what happens. Shaun
  5. I have just checked my error_log and found some differences. [15-Jun-2019 07:20:00 UTC] PHP Warning: PHP Startup: Unable to load dynamic library '/opt/alt/php70/usr/lib64/php/modules/suhosin.so' - /opt/alt/php70/usr/lib64/php/modules/suhosin.so: cannot open shared object file: No such file or directory in Unknown on line 0 [15-Jun-2019 07:20:00 UTC] PHP Warning: PHP Startup: Unable to load dynamic library '/opt/alt/php70/usr/lib64/php/modules/sqlite.so' - /opt/alt/php70/usr/lib64/php/modules/sqlite.so: cannot open shared object file: No such file or directory in Unknown on line 0 [15-Jun-2019 07:20:00 UTC] PHP Warning: Module 'imagick' already loaded in Unknown on line 0 [15-Jun-2019 07:20:00 UTC] PHP Warning: Module 'timezonedb' already loaded in Unknown on line 0 [15-Jun-2019 07:20:00 UTC] PHP Warning: Module 'fileinfo' already loaded in Unknown on line 0 [15-Jun-2019 07:20:00 UTC] PHP Warning: Module 'PDO' already loaded in Unknown on line 0 [15-Jun-2019 07:20:00 UTC] PHP Warning: Module 'pdo_mysql' already loaded in Unknown on line 0 [15-Jun-2019 07:20:00 UTC] PHP Warning: Module 'pdo_sqlite' already loaded in Unknown on line 0
  6. Hello all @JcMagpie I am running php 7, I checked the red highlighted items and timezonedb was not ticked, so I have now changed this. I checked the php.ini file, and surprise surprise my old file had been replaced by a new file, on Sunday, when the error messages started. So I compared the two files and found one change : Current : #extension_dir = "/usr/local/lib/php/extensions/no-debug-non-zts-20090626" Old : extension_dir = "/usr/local/lib/php/extensions/no-debug-non-zts-20090626" When I changed the file back my website went off-line, hence the reason they changed the file. What update has my host done to cause this problem? So I can go back to them. Or is there another way?
  7. Hello Zahid @JcMagpie I have returned to my host yet again, they still insist no changes have been made. Hello Steve @241 I access cPanel through WHM. I have looked for /user/local/lib/extensions/no-debug-non-zts-20090626 and can find nothing. I am sorry I do not understand how to do a grep search, could you explain in simple terms please. How do I start this search? What text do I use? Where do I type this? Regards Shaun
  8. RAC

    Unable to reinstall app

    Hello chaps BS Edge 2.3.4, mid 2017 I have just attempted to reinstall this PayPal app after uninstalling from admin/paypal/configure/uninstall. I reinstalled and replaced all the folders/files within the package. The 4 paypal apps are there, but when I go to admin/modules/payment/install module, I get a : This page isn’t working www.retro-antiques-curios.co.uk is currently unable to handle this request. HTTP ERROR 500 Presently I have no other payments app installed. Any idea what I have done wrong? Thanks in advance, Shaun
  9. RAC

    Unable to reinstall app

    Hello again Zahid We must stop meeting like this. Thanks for your suggestion, I restored my installation from backup now everything seems fine. It may have been due to the pwa install, but as the PayPal app has the Guest Checkout, I will stick with this for now. Thanks again Shaun💀
  10. RAC

    Product listing

    Thank you for that Rainer. All sorted, back to the usual number of images👍 Regards Shaun
  11. RAC

    Product listing

    Hello Rainer I thought it would be something like that, I have searched through the admin side but can find no reference to gallery, only the Gallery Kissit, in admin/modules/content. would the original go under another name? Shaun
  12. RAC

    Product listing

    Hello Rainer, (Seasons Greetings). I have just installed your latest version on my Edge site, (Sep 16- Feb 18), now each product has double the number of images, (was 4 images, now 8). There are the normal images to the right of the product description, then there are another set below the description, but when viewing the images they all show. My admin/configuration/images Title Value Action Small Image Width 100 Small Image Height 80 Heading Image Width 57 Heading Image Height 40 Subcategory Image Width 100 Subcategory Image Height 80 Calculate Image Size true Image Required true KissIT Product Main Image Width 250 KissIT Product Main Image Height 250 KissIT min image size 25 KissIT Disable Image Upsize true KissIT Product Watermark Size 0 KissIT Watermark File Name RAC1.png KissIT Watermark position in image bottom-left KissIT min image width to apply Watermark 60 KissIT min image height to apply Watermark 60 KissIT missing image no_image_available_150_150.gif KissIT JPEG Quality 75 KissIT apply Background true KissIT Background Color 220,220,220. KissIT sharpen Thumbnail medium KissIT thumb directory thumbs/ KissIT Reset thumbs
  13. OK I am in conversation with my host. But I still need to attempt to sort this smtp out. I have a new error message in admin/error_log [30-Nov-2018 03:25:28 Europe/London] PHP Fatal error: Uncaught LogicException: Function 'PHPMailerAutoload' not found (function 'PHPMailerAutoload' not found or invalid function name) in /****Shop/ext/PHPMailer/PHPMailerAutoload.php:36 Stack trace: #0 /****Shop/ext/PHPMailer/PHPMailerAutoload.php(36): spl_autoload_register('PHPMailerAutolo...', true, true) #1 /****admin/includes/classes/email.php(533): require_once('/home/shaun1d/p...') #2 /***admin/mail.php(52): email->send('J***D***', '****@hotmail...', '', 'info@retro-anti...', 'test') #3 {main} thrown in /****Shop/ext/PHPMailer/PHPMailerAutoload.php on line 36 line 36 spl_autoload_register('PHPMailerAutoload'); line 533 require_once(DIR_FS_CATALOG . 'ext/PHPMailer/PHPMailerAutoload.php'); line 52 $mimemessage->send($mail['customers_firstname'] . ' ' . $mail['customers_lastname'], $mail['customers_email_address'], '', $from, $subject); Shaun
  14. Hello Zahid My host states : Php mail function is disabled on our shared server because of security reason. We would suggest you kindly use SMTP authentication in your php mailing script. I used to have several work related websites using a WHUK reseller account, but now I only have this one. I guess changing host would be a sensible choice, and probably cheaper! I see the email problem as the most serious thing wrong with my site, without this working how can anyone run a site? I even experimented with the function __construct but this through a 500 error! After searching the forum this seemed my best option as there is a lack of install and configuration instructions with many of the other contributions. Regards Shaun
  15. Hi Steve Yes that file is there, that was the first thing I checked, <?php /** * PHPMailer SPL autoloader. * PHP Version 5 * @package PHPMailer * @link https://github.com/PHPMailer/PHPMailer/ The PHPMailer GitHub project * @author Marcus Bointon (Synchro/coolbru) <phpmailer@synchromedia.co.uk> * @author Jim Jagielski (jimjag) <jimjag@gmail.com> * @author Andy Prevost (codeworxtech) <codeworxtech@users.sourceforge.net> * @author Brent R. Matzelle (original founder) * @copyright 2012 - 2014 Marcus Bointon * @copyright 2010 - 2012 Jim Jagielski * @copyright 2004 - 2009 Andy Prevost * @license http://www.gnu.org/copyleft/lesser.html GNU Lesser General Public License * @note This program is distributed in the hope that it will be useful - WITHOUT * ANY WARRANTY; without even the implied warranty of MERCHANTABILITY or * FITNESS FOR A PARTICULAR PURPOSE. */ /** * PHPMailer SPL autoloader. * @param string $classname The name of the class to load */ function PHPMailerAutoload($classname) { //Can't use __DIR__ as it's only in PHP 5.3+ $filename = dirname(__FILE__).DIRECTORY_SEPARATOR.'class.'.strtolower($classname).'.php'; if (is_readable($filename)) { require $filename; } } if (version_compare(PHP_VERSION, '5.1.2', '>=')) { //SPL autoloading was introduced in PHP 5.1.2 if (version_compare(PHP_VERSION, '5.3.0', '>=')) { spl_autoload_register('PHPMailerAutoload', true, true); } else { spl_autoload_register('PHPMailerAutoload'); } } else { /** * Fall back to traditional autoload for old PHP versions * @param string $classname The name of the class to load */ function __autoload($classname) { PHPMailerAutoload($classname); } } And I am running php 7. Regards Shaun
  16. Please ignore previous post. OK, I have installed addon but emails do not send from admin contact customer, and the contact us page from my website on send, the page just keeps refreshing. Error log states [29-Nov-2018 04:28:00 Europe/London] PHP Warning: require_once(****Shop/ext/PHPMailer/PHPMailerAutoload.php): failed to open stream: No such file or directory in /***Shop/includes/classes/email.php on line 533 [29-Nov-2018 04:28:00 Europe/London] PHP Fatal error: require_once(): Failed opening required '/***Shop/ext/PHPMailer/PHPMailerAutoload.php' (include_path='.:/opt/alt/php70/usr/share/pear') in /***Shop/includes/classes/email.php on line 533 Line 533 is require_once(DIR_FS_CATALOG . 'ext/PHPMailer/PHPMailerAutoload.php'); Any Ideas?
  17. OK, I have installed this addon but receive a HTTP ERROR 500 when attempting to send a customer email from admin. Also the same error when using the contact us link from my website. My admin error log gives [28-Nov-2018 05:25:05 Europe/London] PHP Warning: require_once(****Shop/ext/PHPMailer/PHPMailerAutoload.php): failed to open stream: No such file or directory in /****admin/includes/classes/email.php on line 533 [28-Nov-2018 05:25:05 Europe/London] PHP Fatal error: require_once(): Failed opening required '/****Shop/ext/PHPMailer/PHPMailerAutoload.php' (include_path='.:/opt/alt/php70/usr/share/pear') in /****admin/includes/classes/email.php on line 533 [29-Nov-2018 04:02:02 Europe/London] PHP Warning: require_once(****Shop/ext/PHPMailer/PHPMailerAutoload.php): failed to open stream: No such file or directory in /****/admin/includes/classes/email.php on line 533 [29-Nov-2018 04:02:02 Europe/London] PHP Fatal error: require_once(): Failed opening required '/****Shop/ext/PHPMailer/PHPMailerAutoload.php' (include_path='.:/opt/alt/php70/usr/share/pear') in /****admin/includes/classes/email.php on line 533 Line 533 is require_once(DIR_FS_CATALOG . 'ext/PHPMailer/PHPMailerAutoload.php'); Any Ideas?
  18. Hello @tgely Sorry, I know this is an old post, however will this work on a linux server? My host has disabled the standard mail as it is a shared server. Regards Shaun
  19. RAC

    Google XML Sitemap SEO

    Hello @14steve14 thank you for your explanation to Jack, that is what I was failing to get to in my previous posts, I could not understand why there were two Create Now entries in the Admin area,. Hopefully they were conflicting with each other which is why the cron was not working for us both. I will wait until my cron is first run at midnight, fingers crossed all will work. Regards Shaun
  20. RAC

    Google XML Sitemap SEO

    Yes, manually I get CONGRATULATIONS! All files generated successfully. and get the google and bing submission links. One thing I have noticed that could be the problem is that in my Admin console at the bottom of the google sitemap xml page, there are two Create Now tabs, the first one has generate all sitemaps now, and the text is in blue, this link does not work, the second tab the writing is in red and works fine.
  21. RAC

    Google XML Sitemap SEO

    Hello Jack I have just set up a cron job through Cpanel, which seemed quite straight forward, however I have received an email error on first run : /bin/sh: -c: line 0: syntax error near unexpected token `newline'/bin/sh: -c: line 0: `<input name="textfield" type="text" value="php /retro-antiques-curios.co.uk/RAC_Shop/googlesitemap/index.php" size="50" />' Any ideas?
  22. RAC

    Google XML Sitemap SEO

    I have had no joy in trying to get it all to work. If I remove the last 5 lines, the robots.txt is seen, but then the homepage reverts back to the index of / The .htaccess file is RewriteEngine On RewriteCond %{HTTPS} off [OR] RewriteCond %{HTTP_HOST} !^www\. [NC] RewriteRule ^(.*)$ https://www.retro-antiques-curios.co.uk/$1 [R=301,L] RewriteCond %{REQUEST_FILENAME} !-f RewriteCond %{REQUEST_FILENAME} !-d RewriteRule ^(.*)$ /index.php?/$1 [L] RewriteCond %{REQUEST_URI} !^/RAC_Shop [NC] RewriteRule ^(.*)$ /RAC_Shop/$1 Any ideas?
  23. RAC

    Google XML Sitemap SEO

    Hello Sorry Jack, the reason sitemapindex page was not accessible seems to be due to a problem with my .htaccess file. When the .htaccess is removed https://www.retro-antiques-curios.co.uk/sitemapindex is accessible, however my site is then not redirected, so when I go to www.retro-antiques-curios.co.uk, I get the index of / page. The .htaccess file is also in my public_html folder, along with my shop and the robots.txt, along with a bunch of other files. How do I get around this?
  24. RAC

    Google XML Sitemap SEO

    I am soooo confused, exactly what properties does google want or need? I know they want http & https, www and non www, but what else? Is it just my main domain url, (retro-antiques-curios.co.uk) or is it the full shop url, (retro-antiques-curios.co.uk/RAC_Shop) or both? The robots.txt file and my shop folder are in my public_html folder, is this correct? No matter what combination of properties I use, I am still getting this error message: robots.txt fetch failed You have a robots.txt file that we are currently unable to fetch. In such cases we stop crawling your site until we get hold of a robots.txt, or fall back to the last known good robots.txt file. Without getting past my robots.txt file google will not crawl my site. I even cut the robots.txt down to just the includes folder : # Robots.txt User-agent: * Disallow: /includes/ But nothing, still the same error, what am I doing wrong? I also have several google-site-verification codes, of two different numbers, how many should there be? do you get one for each property you set up? I have tried following the help and tips on the google webmaster site, but these are too technical, is there an idiots guide? I would rather not drop everything and spend a week trying to decipher the webmaster page, then still end up lost. I have spent more time on this addon than I have all the rest of my addons put together, and am seriously wondering if it has just been a complete waste of time and effort on my part, not to mention wasting your time Jack! Or do I just need a good slap around the face with a large wet slimy cod to bring me to my senses?
  25. RAC

    Google XML Sitemap SEO

    Hi Jack thanks for that, I have now logged in to my original account. I have now signed up for the Google web master account. I ran the robots.txt checker and get this : robots.txt fetch failed You have a robots.txt file that we are currently unable to fetch. In such cases we stop crawling your site until we get hold of a robots.txt, or fall back to the last known good robots.txt file. I removed the two entries and added a / after the includes entry as you suggested. Is it worth cutting the robots.txt file right down? I also attempt to add the sitemapindex.xml but it does not find it, I have checked and it is there. Regards Shaun
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