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AMCSyl

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About AMCSyl

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    Sylvia
  1. Do you think it blocked me permanently? My webmaster said usually it is a temporary period like 24 hours or something. Maybe I just messed it up so many times it thinks I'm a hacker. I hope it's something as simple as just unblocking me. Although this is a home computer as I run my business from home, it is hosted by an actual host (Beco Technologies). I have emailed him again now as they had not responded before. At the time (almost a year ago now), I was going to upgrade to the newest version of os commerce but the test site we had to work with was very much similar to the old one I was on (over a decade old). It just didn't have the look and feel I was going for, so I switched to Big Commerce. It has taken me a looong time to get this site the way I want it to look, but I love it now. I did take a look at the sample site for the new oscommerce. I'm not sure if I am looking at the right thing (a test shop selling computer things), but it looks pretty similar to the old os commerce. Anyway, at this point, I have done too much work to switch again! :) Oh, I just had another thought. I am going to go to my neighbour's house and see if I can login from their computer. If so, the problem is definitely on my end only. I will update as soon as I hear anything.
  2. @@ecommunlimited, Thank you so much for your response. It definitely makes sense that I may have been blocked. To be honest, I haven't had to enter a password in years as I have it remembered at login. Then when it suddenly asked me for the login again, I entered the wrong thing a few times before I clarified with my webmaster, and then finally entered the right info which no longer was working. She said they may have locked the account for several hours, so the next day I logged in and got in successfully, however when I had to log in again, that was it, it never worked again. Something is definitely weird. I also changed my windows administrator password because shortly before that, it asked me for that as well (as I said my computer was having issues because of low disk space). Do you think the server realized that the password was different and doesn't consider me an administrator anymore so won't let me in? If so, how would I update this information? I am in the process of switching to another shopping cart anyway as this version of OSCOmmerce that we have is sooo old and instead of the hassle of updating to a new one, I chose to go with another cart that has a more up to date look about it. Point being, that I don't want to go through any process involving a lot of re installing or anything like that because it's not worth it for the short amount of time I will be using this cart. Bummer is, in the meantime I still need to be able to access my orders and back end! Thanks again for your advice!
  3. Hi, A few days ago, out of the blue, I was unable to login to my admin panel anymore. My credentials that were set to remember for years without issue, suddenly didn't work anymore. Every time I enter the username and password, it just keeps bringing the password box back up over and over. When I finally try to cancel out of there, I am shown this 401 error message: Authorization RequiredThis server could not verify that you are authorized to access the document requested. Either you supplied the wrong credentials (e.g., bad password), or your browser doesn't understand how to supply the credentials required. It doesn't matter what browser I try on, or even my cell phone, I cannot get in. Funny enough, when I asked my webmaster who also has the password, she can get in just fine. I didn't do anything out of the ordinary, but I have been having some computer space issues, so not sure if that has anything to do with it. I've been getting a disk space full message, and told I need to make room on my hard drive. Still, I don't know if that would affect me being able to login to this admin panel. Does anyone have any idea what I should do? I have contacted the host who hasn't even gotten back to me yet, and I had my internet provider do some cleaning up on my computer but the problem persists. I need to be able to get into my admin so I can access my orders. I can't keep asking my webmaster to go in and check things for me!! Any help would be greatly appreciated.