futterman

Having an issue with the latest version of UPS XML. The number of packages is not being calculated correctly. Ex- Customer purchased 4 items at 5 pounds each; UPS calculates the correct weight to 20 pounds, but is quoting based on 2 packages, instead of 4. Any ideas? Thanks for any help!

@@Roaddoctor Got everything working properly now with no errors, but it's still pulling inflated prices.

getting this error now: Fatal error: Uncaught SoapFault exception: [WSDL] SOAP-ERROR: Parsing WSDL: Couldn't load from '/home/content/52/9564952/html/wp-content/plugins/wp-online-store/home/content/52/9564952/html/wp-content/plugins/wp-online-store/includes/wsdl/RateService_v9.wsdl' : failed to load external entity "/home/content/52/9564952/html/wp-content/plugins/wp-online-store/home/content/52/9564952/html/wp-content/plugins/wp-online-store/includes/wsdl/RateService_v9.wsdl" in /home/content/52/9564952/html/wp-content/plugins/wp-online-store/includes/modules/shipping/fedexwebservices.php:70 Stack trace: #0 /home/content/52/9564952/html/wp-content/plugins/wp-online-store/includes/modules/shipping/fedexwebservices.php(70): SoapClient->SoapClient('/home/content/5...', Array) #1 /home/content/52/9564952/html/wp-content/plugins/wp-online-store/includes/classes/shipping.php(158): fedexwebservices->quote('') #2 /home/content/52/9564952/html/wp-content/plugins/wp-online-store/checkout_shipping.php(180): shipping->quote() #3 /home/content/52/9564952/h in /home/content/52/9564952/html/wp-content/plugins/wp-online-store/includes/modules/shipping/fedexwebservices.php on line70

@@Roaddoctor Line 67: require_once(DIR_FS_CATALOG . DIR_WS_INCLUDES . 'library/fedex-common.php5'); // comment out and test - you likely do not need this line I'm seeing /includes/library/fedex-common.php5 in there. Soap is enabled and working.

@@Roaddoctor There is a Fedex1.php file in the shipping folder, should I remove that? I'm running WP online store Version 1.3.1 and plugin WP Online Store: Additional Shipping Option version 1.4. These are the errors I'm getting after upgrading to 9.4.3.1: Warning: require_once(/home/content/52/9564952/html/wp-content/plugins/wp-online-store/home/content/52/9564952/html/wp-content/plugins/wp-online-store/includes/library/fedex-common.php5) [function.require-once]: failed to open stream: No such file or directory in/home/content/52/9564952/html/wp-content/plugins/wp-online-store/includes/modules/shipping/fedexwebservices.php on line 67 Fatal error: require_once() [function.require]: Failed opening required '/home/content/52/9564952/html/wp-content/plugins/wp-online-store/home/content/52/9564952/html/wp-content/plugins/wp-online-store/includes/library/fedex-common.php5' (include_path='.:/usr/local/php5_3/lib/php') in/home/content/52/9564952/html/wp-content/plugins/wp-online-store/includes/modules/shipping/fedexwebservices.php on line 67 Thanks again for your help!

I do @@John W - they were giving me real time confirmation over the phone that the quotes were being pulled from the list as opposed to the account, which I have it set on.

@@Roaddoctor, I've run into the same problem as sharperjacks with the price discrepancy. I spoke with tech support at fedex webservices and they said the prices that I keep pulling are List prices from their server, not Account ones even though I have it set to account on the plugin. I'm using v9.4.2 for the site. I assume some code is not set correctly to pull account prices? Appreciate any help you can offer!