Follow Up:
I noticed if I manually add a folder called "Group_Files-2" to my download folder, a link will appear on the account page. It is click-able, and initiates an file download titled the "Group_Files-2" but it has no extension and is an empty file.
Also, If i have sub-folders within my download folder, I can see them when I click on add multiple files, but clicking on them yields a display of the download directory and not the sub-folder.
Is this the correct result? Perhaps I am missing a proper step.