berrico

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About berrico

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    Barbara Errico
  1. I have v 1.43 2003/06/29 All my payments go through paypal. Sometimes orders are missing in our admin area on our website, but paypal sends an email that an order was paid for. Paypal does not include what the items were that were purchased - it just says how much they paid. Plus the orders do not sit on the shopping cart website - no record whatsoever. The problem is that when people log into paypal with their account, it works properly. When they pay and do not sign in (maybe they don't have an account) that is the problem. All orders detailing what was ordered, is gone. It notifies you an order was placed and where to ship, but nothing mentions what they ordered. I need this to be corrected, I can't keep calling customers and asking, "what did you order?" On the other hand, some orders are correct in our shopping cart and we get the proper email showing what was ordered and how much (that is probably because they have an account with Paypal and it logs the info in). I just can't figure it out. missing orders 03 June 2011, 16:10 I have v 1.43 2003/06/29 All my payments go through paypal. Sometimes orders are missing in our admin area on our website, but paypal sends an email that an order was paid for. Paypal does not include what the items were that were purchased - it just says how much they paid. Plus the orders do not sit on the shopping cart website - no record whatsoever. Is this a problem with people not signing into paypal? I need this to be corrected, I can't keep calling customers and asking, "what did you order?" On the other hand, some orders are correct in our shopping cart and we get the proper email showing what was ordered and how much. I just can't figure it out.