heatingspares

OK this is wierd. Orders are not added to the database because the site is using cookies??? I dont know what is happening here but on our previous host HSBC and cookies worked fine, now I have enable cookies on our new host and HSBC takes payment but fails to tell oscommerce, so the order isnt added to eh database. Anyone have any ideas?

Hi I have had several orders where the payment has been process by HSBC, but the order is not added to the oscommerce order database, nor have I received a confirmation email of an order. Please can anyone tell me how to fix this as it is a very big problem as with these order I do not know what the customer has ordered and am having to issue refunds and so am losing business! Thanks in advance.