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osCommerce

The e-commerce.

heatingspares

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Posts posted by heatingspares

  1. Hi

     

    I have had several orders where the payment has been process by HSBC, but the order is not added to the oscommerce order database, nor have I received a confirmation email of an order.

     

    Please can anyone tell me how to fix this as it is a very big problem as with these order I do not know what the customer has ordered and am having to issue refunds and so am losing business!

     

    Thanks in advance.

     

     

     

    OK this is wierd.

     

    Orders are not added to the database because the site is using cookies???

     

    I dont know what is happening here but on our previous host HSBC and cookies worked fine, now I have enable cookies on our new host and HSBC takes payment but fails to tell oscommerce, so the order isnt added to eh database.

     

    Anyone have any ideas?

  2. Hi

     

    I have had several orders where the payment has been process by HSBC, but the order is not added to the oscommerce order database, nor have I received a confirmation email of an order.

     

    Please can anyone tell me how to fix this as it is a very big problem as with these order I do not know what the customer has ordered and am having to issue refunds and so am losing business!

     

    Thanks in advance.

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