heatingspares
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Posts posted by heatingspares
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Hi
I have had several orders where the payment has been process by HSBC, but the order is not added to the oscommerce order database, nor have I received a confirmation email of an order.
Please can anyone tell me how to fix this as it is a very big problem as with these order I do not know what the customer has ordered and am having to issue refunds and so am losing business!
Thanks in advance.
HSBC secure-epayment module
in General Add-Ons Support
Posted
OK this is wierd.
Orders are not added to the database because the site is using cookies???
I dont know what is happening here but on our previous host HSBC and cookies worked fine, now I have enable cookies on our new host and HSBC takes payment but fails to tell oscommerce, so the order isnt added to eh database.
Anyone have any ideas?