Hi, although I've checked create_account.php with FB and it worked I have many customers complaints that they are unable to create account. It seems that not everything is OK in the create_account.php. Have anyone noticed the same problem? Here is an example complaint:
Hi. I'm trying to create an account so that I can purchase XYZ, as recommended by XYZ.
However, I am unable to...
I have tried 3 differnt computers at 2 different locations, used firefox and IE, nothing seems to work, it just puts me back to the 'create account' page and askd me to input my gender. And then just repeats this, even after i have filled in all the boxes correctly.
At one point It seemed I had managed to create an account as it sent me to a 'Welcome, please sign in' page. But when i enter my e-mail and password it says there is no record for this..
Please can you help me to find a way to purchase this? Maybe without creating an account if necessary.
By the way, I'm located in China if that makes any difference...
Thanks.
Regards,
Michal