Would you be kind enough to provide us with the setting on the test cart https://template.me.uk/phoenix so that we can replicate the setting and get our shop to look like the test cart.
Thank you very much
Hi Harald My live shop is set with PDT disabled and the Language Encoding set to the stores encoding (UTF-8 by default). The customs successfully makes payment and received the two emails. However the order status shows "Preparing [PayPal Transaction]" when is should actually be showing "pending shipping" The payments were working find until I installed customer coupons and gift voucher contribution. Please let me know whether you could diagnose the issue. I will be happy to provide you with any information that you may require Thanking you in advance