CAN SOMEONE PLEASE HELP help with the Authorize.net payment module (have tried both AIM and SIM modules) and have exhausted all of my ideas in getting this resolved for my client. I created an extremely simple site for my client, who sells just 4 products, employing an existing Authorize.net account that was working fine on his old site (his site was set up with a simplistic CMS and wanted a redesign and different host).
HERE'S THE PROBLEM:
-We can not successfully process a test transaction
---when using AIM module we simply get an "unable to process your credit card...try again" message whether we use the designated "4111..." number or a real card.
---when using the SIM module we get an error (14) reflecting invalid links
HERE'S WHAT I'VE TRIED:
-both the SIM and AIM modules with appropriate settings on AuthorizeNet account
-have tried several suggested fixes from this site, that sounded just like my issue without success
-have had numerous tech support calls with NetFirms (host) confirming the correct URLs for the receipt and relay links and anything else I can think of
-placed numerous calls to AuthorizeNet, which put me through to one of their developers, who helped me for 2 days and then dropped off the face of the earth.
-have also enlisted the help of 2 programmers that specialize in OSC and they're scratching their heads and telling me that all the code looks fine
-oh, and I've also successfully processed a test transaction for offline credit card processing so I think everything else works fine
CAN SOMEONE PLEASE HELP?
I don't know where else to turn. Would appreciate any help!!!!
thanks