SMTP with authentication on Phoenix 184.108.40.206 in General Support Posted September 8 57 minutes ago, ecartz said: A 500 error is simply telling you that there was an error on the server. Check the error logs for a more precise error. Matt, thanks a lot. After following your advice, I checked the error logs on the server and realized I had left the following file behind: Save this email.php file in a directory named includes/system/override (which you will probably have to create) and see if it starts working. in the attempt to deal with the following issue (which still remains unsolved): Posted 2 hours ago On 4/28/2020 at 7:10 PM, bodhizatfa said: The file absolutely works! Thanks so much. You were right Matt that I will need to do some configuring to get Phoenix to switch to the override/email.php file. I am here to learn so I will give it a try. Also for anyone else wanting to do this, in the My Store configuration you need to change the "email from" setting "your name" <info@ yourstore> to info@yourstore. The reply-to's have to match. Hello Stewart. I have exactly the same needs as yours that basically depend on this isssue here: On 4/27/2020 at 7:40 PM, PiLLaO said: I found your post because I was having trouble with hotmail, They mark as spam my emails, and from my hosting tell to me that I should use SMTP. After this, I checked on Phoenix v220.127.116.11 with sendmail and hotmail don't have marked as SPAM my emails, so... it's funny x'D Could you point me out on how you solved the problem? Thank you in advance. How can any customer registering on the shop with a hotmail or gmail address get an email confirmation for their order if non-SMTP authenticated emails get blocked before being delivered to hotmail/gmail addresses?