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Harald Ponce de Leon
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Posts posted by Harald Ponce de Leon
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Hi Liz..
Please have someone check your web server access and error logs and see if PHP is reporting any errors when accessing that page. We need to know what PHP is reporting to help further.
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Hi Michael..
Do you know which PayPal Pro Hosted add-on you are using? Have you tried the latest official add-on?
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@@Tsimi Did you disable PDT for the sandbox account?
Those testing with sandbox accounts need to make sure they disable PDT in their sandbox account (https://www.sandbox.paypal.com).
Those using live accounts need to make sure they disable PDT in their live account (https://www.paypal.com)
PDT should be off by default.
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I'm sorry, I don't know what the cause of the problem is. The parameters sent back to your store are the same parameters IPN sends separately to your store and they should pass the verification from PayPal.
It could be a browser extension you have installed that is interfering with the parameter values. If you get the same result with a different browser then I cannot help you further.
Try v1.0 of the PayPal Payments Standard module or try PayPal Express Checkout.
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PayPal is sending the proper parameters back to your store when the customer returns back to the store.
This is more than likely a problem with the verification of the SSL certificate.
Disable Verify SSL Certificate in your module configuration parameters and try another live order.
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Can you enter your email address in the Send Debug Email parameter and perform a live order. You should get an email with a list of parameters, post them here and remove any sensitive information from the parameter values.
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https://sc1.checkpoint.com/dev/abine/scripts/login.js
Requesting that file in the browser produces a "file not found" error message.
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What are you using from checkpoint? It's not related to PayPal :)
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Oh you're having problems with Firefox. That too also has similar developer tools at Developer -> Network.
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In Chrome, open up the Developer Tools from the Tools menu and select the Network tab. Then click your login page link and see what's happening when the button doesn't appear (specifically the Status number which are the standard HTTP status codes).
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@@Renowne if you disable Verify SSL Certificate do you then get a successful order coming in?
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@@Renowne The parameters you are getting are in correct order.
Did you get a IPN entry in the order status history?
Do you have Verify SSL Certificate enabled in the payment module configuration settings? If so, can you successfully perform a connection test? (the link is available in the module configuration page)
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What files do you have in your ext/jquery/ and ext/jquery/ui/ directory?
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Can you confirm that PDT is disabled in your live PayPal account profile?
PayPal Profile -> Selling Preferences -> Website Payment Preferences
If it is enabled, disable it and try another live order.
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That is fine.
Do you see a IPN entry in the order status history of orders that were paid through PayPal Payments Standard? There should be one normal PayPal transaction and a IPN verified transaction for each order made.
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PS: Should I be getting debug mails with a successful transaction??
No, only for API calls that have failed.
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Daniela, thank you for providing me access to your store admin. The problem you are describing is not in relation with the Braintree payment module but with a general installation of your store.
Your Administration Tool is trying to access the following files:
- ext/jquery/ui/redmond/jquery-ui-1.10.4.min.css
- ext/jquery/jquery-1.11.1.min.js
- ext/jquery/ui/jquery-ui-1.10.4.min.js
- ext/flot/jquery.flot.min.js
- ext/flot/jquery.flot.time.min.js
However non of them are publicly available. This explains why your Administration Tool is malfunctioning. If there is a .htaccess file in ext/ then remove it and see if it helps.
On the other hand, this is what your shop is trying to load:
- ext/jquery/jquery-1.8.0.min.js
- ext/jquery/ui/jquery-ui-1.8.22.min.js
which are also not publicly available. Both your shop frontend and admin backend are trying to load different versions of the javascript libraries it requires.
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@@joli1811 are you also experiencing problems when returning back to your store from PayPal?
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WHAT is the current version I NEED to install? Obviously the correct vsn is important I DO NOT want to screw this vital installation up.
The latest version from our Add-Ons page:
http://addons.oscommerce.com/service/paypal
As you are using an unofficial module, backup your module parameter values and uninstall the module before installing the official module.
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@@saikamini I don't know why you are experiencing problems only in live mode and not sandbox mode. I suggest trying v1.0 of the module - it does not verify the order when the customer returns back to the store but it should work for you.
The PayPal payment modules will be updated again soon which you can try again once they are available.
Could you tell me which country your PayPal account is setup with? (Both live and sandbox accounts)
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Do you mean it's not shown as an option on the checkout payment page?
Are there any important messages shown on the module configuration page?
Do you have a merchant account configured for your store currency in the module configuration page?
Paypal Standard Not Emptying Basket
in PayPal
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Can you email me your sandbox account username and password? I'd like to perform some tests with the account.