puddled

On line 771 of returns.php, change the tep_array_merge to array_merge, and htat should sort the problem

Hi pldtm, There is no file included for the packing slip option as yet, and I should have removed the link to that option forthe time being, this is planned for later releases

Sorry not been around, just back from holiday, change the following line to 'final_price' => $orders_products['final_price']), to read 'final_price' => $orders_products['final_price'], That should sort your problems out

Okay, the problem with hte admin system is now sorted. We have also updated the customers process as well, so orders that are placed inthe holding tables are logged in the customers session. Once checkout is completed successfully this holding order is removed in its entirety, and also should the customer change their mind on the checkout confirmation page, the order will also be removed from the holding system. This will result only in geniue orders being left inthe holding tables due to incorrect checkout completion, ie not pressingthe continue button at the third party processor to return to the checkout success page. Download from here (v2.1b) http://www.oscommerce.com/community/contributions,1153

WARNING ..... Please do not use the delete held orders button, due to a mistake in the coding, this could result in the loss of order information from the main 0rders tables. A fix will be posted soon

Hi Andy, Thats is caused by a db error, If you look through your configuration table for the following value using something like phpmyadmin DEFAULT_RETURN_STATUS_ID and change it to DEFAULT_RETURNS_STATUS_ID everthing should then work

Just looking at the attributes now, will keep you posted

BTW, carry out the same change to catalog->includes->modules->returns_track.php and change line 74 (just change for the code above. To correct the admin-> returns_invoice.php look for line 207 ' <td class="dataTableContent" align="right" valign="top"><b>' . $currencies->format(tep_add_tax($order->products['final_price'], $order->products['tax']) * $order->products['qty'], true, $order->info['currency'], $order->info['currency_value']) . '</b></td>' . "n" . and change to read ' <td class="dataTableContent" align="right" valign="top"><b>' . $currencies->format(tep_add_tax($order->products['price'], $order->products['tax']) * $order->products['qty'], true, $order->info['currency'], $order->info['currency_value']) . '</b></td>' . "n" . Dave

Hi Court, This should fix the total price displayed when returning more than one product on the customer side. At present it is basing the price on the total price of the order, not the total price of each product. Dave

To solve the price problem on the customer side, look for the following line (approx 389) echo ' <td class="main" align="right" valign="top">' . $currencies->format(($returned_products['final_price']) * ($returned_products['products_quantity'])) . '</td>' . "n" . and change it to read echo ' <td class="main" align="right" valign="top">' . $currencies->format(($returned_products['price']) * ($returned_products['products_quantity'])) . '</td>' . "n" .

Fix to the datetime problem causing errors in general.php, Just run the below query on your database, and it should solve your problems ALTER TABLE returned_products CHANGE returns_date_finished returns_date_finished DATETIME DEFAULT "00-00-00 00:00:00";

Yes, Thats how the page should look. If you can load the page, do a view source and copy the page soure onto a text file, and email it to me, I will have a look at it for you. email to dave@pudlded.co.uk

A new contribution has been added to the downloads section, that logs all orders in a series of holding tables. There is a full admin system, to then go through and check eash order, and if it is confirmed as a missing order, the admin can move all the associated information across to the main order tables, so it is visible in the customers order history. Download from here http://www.oscommerce.com/community/contributions,1153 Thanks to Mark Russell for the original inspiration Dave

Hi, this seems to be a common problem for people who do not complete the checkout process correctly, the order is not logged. Try the mod below, this logs all orders to seperate order tables, so you should never loose another order again. http://www.oscommerce.com/community/contributions,1153

Just released to the contributions section is a multiple order update tool. This mod allows for the updating of several orders status in one go. Also has the facility to bring up specific orders to allow printing of invoices / packing slips, without having to go through each individual order process in turn. This package is still in beta, but has been tested with MS1 and CVS2.2, being created with the latest snapshot (11/04/2003) Very simple to install, with only one line of code added to the customers box on the admin side. http://www.oscommerce.com/community/contributions,1152